Aftermarket Warranties
Discussion
Are they any good in reality? Are some better than others? Are they all worth less than the policy document they're written on?
Reason for asking: have just put a deposit on a lovely FFRR, 2006 4.4 Vogue. Now, as this is a rather more complex vehicle than the average, I've considered a warranty (which if course the salesman is trying to flog me). But I have recollections of buying one some 12-15 years ago, and pretty much if the servicing didn't include re-tightening specific, inaccessible, nuts & bolts to exactly the same position with the same flat on the bolt head in the same position it came out from, then "sorry sir, you haven't abided by the Ts & Cs"
So what's the collective opinion these days? I'm being offered a 3 year policy for £1000 which sounds lot but seems competitive compaerd to other options.
He's also trying to flog me:
- RTI insurance; not worth it IMO, it's a cash purchase and the car will depreciate whether or not it becomes the subject of a claim
- SMART chip repair insurance - I don't think so, at £249 a year!
Reason for asking: have just put a deposit on a lovely FFRR, 2006 4.4 Vogue. Now, as this is a rather more complex vehicle than the average, I've considered a warranty (which if course the salesman is trying to flog me). But I have recollections of buying one some 12-15 years ago, and pretty much if the servicing didn't include re-tightening specific, inaccessible, nuts & bolts to exactly the same position with the same flat on the bolt head in the same position it came out from, then "sorry sir, you haven't abided by the Ts & Cs"
So what's the collective opinion these days? I'm being offered a 3 year policy for £1000 which sounds lot but seems competitive compaerd to other options.
He's also trying to flog me:
- RTI insurance; not worth it IMO, it's a cash purchase and the car will depreciate whether or not it becomes the subject of a claim
- SMART chip repair insurance - I don't think so, at £249 a year!
Are you buying it from a main dealer?
Which warranty is it?
Good ones will give you a set amount of cover, must be maintained correctly and I would look for any exclusions specific to a RR (like suspension?) before buying it.
Also if buying 3 yrs you need to be sure to maintain it as required by the warranty for the 3 yrs.
Which warranty is it?
Good ones will give you a set amount of cover, must be maintained correctly and I would look for any exclusions specific to a RR (like suspension?) before buying it.
Also if buying 3 yrs you need to be sure to maintain it as required by the warranty for the 3 yrs.
RTI or GAP insurance is something I have on my car and have recommended and sold on all the cars to my family/friends as it is worth the punt.
The chip repair is s
te IME, they only repair a scratch up to 15cm in diameter and most scuffs are bigger than this also you might not actually get any so it's money wasted and your better off getting it done every couple of years if needs to be to keep it tidy.
Warranty is always a difficult one. You can pay and never use it or have claims rejected. You could keep that cash in the bank and use it if it does go wrong. Or you could have a policy and it pay out £1000's. On a FFRR it might be worth it especially at £1000 for 3 years that seems quite good. I assume it comes with recovery etc built in?
The chip repair is s
te IME, they only repair a scratch up to 15cm in diameter and most scuffs are bigger than this also you might not actually get any so it's money wasted and your better off getting it done every couple of years if needs to be to keep it tidy.Warranty is always a difficult one. You can pay and never use it or have claims rejected. You could keep that cash in the bank and use it if it does go wrong. Or you could have a policy and it pay out £1000's. On a FFRR it might be worth it especially at £1000 for 3 years that seems quite good. I assume it comes with recovery etc built in?
rallycross said:
Are you buying it from a main dealer?
Which warranty is it?
No, it's a 3rd party dealer, and the warranty on offer is from "Customer Protect"Which warranty is it?
Appears to cover the air springs specifically, but there's no specific statement about the rest of the EAS, either included or excluded.
The warranty he is offering is not enough to cover much on this car, a proper warranty will be a lot more. Sounds like he has quoted minimum level of product (makes you feel good but not much use).
Customer protect plans are from Autoprotect, they have loads of options on the policy, Silver or Gold level of cover, with agreed claim limit (from £250 up to £5k) period from 3 m to 48m.
For that car you should be getting a Gold product with upto £5k limit per claim, with exta premium to give you a higher permitted labour rate.
Standard labour rate outside M25 is only £45 + vat for Gold product (ie no use for your car).
£1,000 for 3 yrs, £333 per year, dealer has to take a 50% loading for 4x4's, take off dealer margin from these numbers and you will see the warranty co' is only taking a very small annual premium.
Go back to him and ask him to confirm if its Gold cover, £5k claims, upgraded hourly rate.
Customer protect plans are from Autoprotect, they have loads of options on the policy, Silver or Gold level of cover, with agreed claim limit (from £250 up to £5k) period from 3 m to 48m.
For that car you should be getting a Gold product with upto £5k limit per claim, with exta premium to give you a higher permitted labour rate.
Standard labour rate outside M25 is only £45 + vat for Gold product (ie no use for your car).
£1,000 for 3 yrs, £333 per year, dealer has to take a 50% loading for 4x4's, take off dealer margin from these numbers and you will see the warranty co' is only taking a very small annual premium.
Go back to him and ask him to confirm if its Gold cover, £5k claims, upgraded hourly rate.
rallycross said:
The warranty he is offering is not enough to cover much on this car, a proper warranty will be a lot more. Sounds like he has quoted minimum level of product (makes you feel good but not much use).
Customer protect plans are from Autoprotect, they have loads of options on the policy, Silver or Gold level of cover, with agreed claim limit (from £250 up to £5k) period from 3 m to 48m.
For that car you should be getting a Gold product with upto £5k limit per claim, with exta premium to give you a higher permitted labour rate.
Standard labour rate outside M25 is only £45 + vat for Gold product (ie no use for your car).
£1,000 for 3 yrs, £333 per year, dealer has to take a 50% loading for 4x4's, take off dealer margin from these numbers and you will see the warranty co' is only taking a very small annual premium.
Go back to him and ask him to confirm if its Gold cover, £5k claims, upgraded hourly rate.
It's definitely Gold cover that's being offered, as found here (scroll down to page 4 for the Gold cover section) but it looks like I need to get a copy of the actual warranty schedule in order to answer the other questions above.Customer protect plans are from Autoprotect, they have loads of options on the policy, Silver or Gold level of cover, with agreed claim limit (from £250 up to £5k) period from 3 m to 48m.
For that car you should be getting a Gold product with upto £5k limit per claim, with exta premium to give you a higher permitted labour rate.
Standard labour rate outside M25 is only £45 + vat for Gold product (ie no use for your car).
£1,000 for 3 yrs, £333 per year, dealer has to take a 50% loading for 4x4's, take off dealer margin from these numbers and you will see the warranty co' is only taking a very small annual premium.
Go back to him and ask him to confirm if its Gold cover, £5k claims, upgraded hourly rate.
I found a good site for checking warranty "quality" here so I'll run it through there once I have the info I need.
Talking to mate last night who has a warranty on a Disco 3, I must admit it seems very good, as in, he's had a lot of work done under the warranty, but it's costing him £900 a YEAR!
C8PPO said:
- RTI insurance; not worth it IMO, it's a cash purchase and the car will depreciate whether or not it becomes the subject of a claim
I'm having dificulty following your logic on this one. By your own admission your car will depreciate so why would protecting yourself from that not be worth it?Its worth having one of these just make sure its got the right options, ie claim limit/upgraded hourly rate.
Also be sure the car has correct history and is prepared/serviced before sale according to what the warranty requires for the warranty to be valid if you make a claim (an oil service and a stamp from a local garage wont be enough).
I would expect it to be more like £600+ yr with the right options ticked (I used to sell these warranties).
Also be sure the car has correct history and is prepared/serviced before sale according to what the warranty requires for the warranty to be valid if you make a claim (an oil service and a stamp from a local garage wont be enough).
I would expect it to be more like £600+ yr with the right options ticked (I used to sell these warranties).
xrv said:
C8PPO said:
- RTI insurance; not worth it IMO, it's a cash purchase and the car will depreciate whether or not it becomes the subject of a claim
I'm having dificulty following your logic on this one. By your own admission your car will depreciate so why would protecting yourself from that not be worth it?Or am I missing a trick? Is RTI the new whiplash claim?
C8PPO said:
Well, my thinking is, if the car is worth, say, 60% of today's price in 2 years' time, and it gets totalled, and the insurance offer me market value, which is 60% of what I paid today, then surely everyone's square and happy? Obviously I can see, yes, that I'd get 100% back with RTI, but that would be more than the car would be worth, and whilst that's lovely, if the car remains in one piece I'll get my 60% in two years' time when I sell it and I'm exactly where I should (financially) be?
Or am I missing a trick? Is RTI the new whiplash claim?
No its not the new whiplash claim. Its designed mainly for people who take out finance in a vehicle so that if during the first 3 years the car is written off so is the finance. So then you dont have to settle the balance of a finance package and then buy a new car. There is also cash gap, which makes up the difference from the insurance pay out and the original purchase price. Its a very good idea. Or am I missing a trick? Is RTI the new whiplash claim?
So I checked with the dealer today. He said:
- it's a Gold policy
- Claim limit is the market value of the car
- no Excess payable
- labour rate I think was £100/hr
- (and yes, I find this hard to believe too) no exclusions other than wear & tear; a getout clause if ever I heard one
The one which bothers me slightly is the servicing requirement. The policy states that the car must be serviced "to Land Rover specifications". Which is fine, but the L322 service book does not state any set interval for servicing, not even annual, and says that the servicing should be carried out in accordance with the dashboard alerts. The SH on the car, whilst full, is erratic in both mileage and dates (ie some services at 13k intervals, some at 5k intervals), but I'm told by someone independent that this is OK and reflects what the car/dash would have indicated. i just need to be sure that a warranty company will accept this as proof of service if it's carried out in this basis and not on some strictly annual date.
The dealer does seem to be straight, and I can't find any bad reviews of them on the web (unlike other 4x4 dealers in, say, a 25 mile radius of London....), so I'm erring towards paying out for this, unless you chaps convince me otherwise?
- it's a Gold policy
- Claim limit is the market value of the car
- no Excess payable
- labour rate I think was £100/hr
- (and yes, I find this hard to believe too) no exclusions other than wear & tear; a getout clause if ever I heard one
The one which bothers me slightly is the servicing requirement. The policy states that the car must be serviced "to Land Rover specifications". Which is fine, but the L322 service book does not state any set interval for servicing, not even annual, and says that the servicing should be carried out in accordance with the dashboard alerts. The SH on the car, whilst full, is erratic in both mileage and dates (ie some services at 13k intervals, some at 5k intervals), but I'm told by someone independent that this is OK and reflects what the car/dash would have indicated. i just need to be sure that a warranty company will accept this as proof of service if it's carried out in this basis and not on some strictly annual date.
The dealer does seem to be straight, and I can't find any bad reviews of them on the web (unlike other 4x4 dealers in, say, a 25 mile radius of London....), so I'm erring towards paying out for this, unless you chaps convince me otherwise?
C8PPO said:
No, it's a 3rd party dealer, and the warranty on offer is from "Customer Protect"
Appears to cover the air springs specifically, but there's no specific statement about the rest of the EAS, either included or excluded.
I have a warranty from these guys. After the front engine mounts seemed to be going after a month of ownership on my A6 I rang them. I got told they were not covered, apparently only things that will 'get you greasy or give you an electric shock' are covered..Appears to cover the air springs specifically, but there's no specific statement about the rest of the EAS, either included or excluded.
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