New car but wrong spec arrived...
New car but wrong spec arrived...
Author
Discussion

texasjohn

Original Poster:

3,687 posts

251 months

Thursday 22nd September 2011
quotequote all

My C250 CDI Sport arrived today on a transporter. Chuffed to bits of course, new car excitement etc.
Ordered through a leasing company, it's a company car.

When they dropped the car off I had a quick look around it and it looked fine; no paint scratches, the Becker Map Pilot and Media Cables all present. I was most interested in ensuring the latter two items were in the car.

I noticed that it had the AMG twin spoke wheels which was odd because I hadn't specified those as an option but remember seeing them on the online configurator. Ok, I thought, they are still 18s per the Sport specification on the car. The standard 18s look a bit like the 190 Evo wheels of the 1990s.

For some reason these AMG twin spoke wheels didn't look as good as the standard Sport wheels but I couldn't work out why initially. Drove a couple of miles to the petrol station and fill up with the devil's fuel and while there decided to first check the tyre pressures. While doing this I got a closer look and the wheels / tyres are in fact 17s!

I don't know what to do now.

Should MB change the wheels tomorrow? It's been driven 4 miles.

Should I avoid driving the car until I speak to lease company or MB dealer?


To be clear, I didn't specify 17s, although looking on the MB configurator they are a 'no cost' option.

The order confirmation (and my quote correspondence) did not specify the 17s 'no cost option'.

I am reluctant to drive the car until this is sorted out although eager to do so with a new car sat on the drive!

Anyone been in a similar situation?

Fartgalen

6,810 posts

227 months

Thursday 22nd September 2011
quotequote all
If I'd paid for it, I get the wheels I wanted/ordered.
If it was my company car - I wouldn't give a toss.

Ed.

2,176 posts

258 months

Thursday 22nd September 2011
quotequote all
Enjoy the better ride comfort? smile

texasjohn

Original Poster:

3,687 posts

251 months

Thursday 22nd September 2011
quotequote all
The frustrating thing is that had I wanted 17s I could have ordered an Elegance (cheaper than a Sport) which would have given a budget for more options!

texasjohn

Original Poster:

3,687 posts

251 months

Friday 23rd September 2011
quotequote all
New wheels are coming. Good result and can enjoy the weekend with the new car now!

airportparking

1,314 posts

182 months

Friday 23rd September 2011
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Big fan of the new c class looks great in facelifted sport spec, what colour did you go for?

texasjohn

Original Poster:

3,687 posts

251 months

Friday 23rd September 2011
quotequote all
Alabandine Grey

(Grey with a greenish tinge). Nice contrast with the grey of the alloys and roof rails, and the privacy glass.

Looks pretty good and not the normal black or silver you see around!




Edited by texasjohn on Friday 23 September 19:14

Jem0911

4,415 posts

221 months

Friday 23rd September 2011
quotequote all
18's look good.
I didn't spec mine it just turned up
Toys included.

kambites

70,289 posts

241 months

Friday 23rd September 2011
quotequote all
I would have thanked them for giving me better wheels, personally. hehe

Can't stand this modern trend for stupid low profile tyres on shopping trolleys; it ruins the ride and generally makes the handling worse as well.

Nick3point2

3,920 posts

200 months

Friday 23rd September 2011
quotequote all
Jem0911 said:
18's look good.
I didn't spec mine it just turned up
Toys included.
18s look good, just not those ones.

texasjohn

Original Poster:

3,687 posts

251 months

Friday 23rd September 2011
quotequote all
Here's a quick snap of the car 'as is' on 17s

The alternative is the 18s in the picture above of the 11 plate car.

By the way, I know this is the worst pic ever, but hopefully you'll get an idea of the proportions of the 17s on the estate.






Edited by texasjohn on Friday 23 September 19:45

traffman

2,263 posts

229 months

Friday 23rd September 2011
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Looks fab id be over the moon , instead i get a van.


GroundEffect

13,864 posts

176 months

Friday 23rd September 2011
quotequote all
The 17s look better...

texasjohn

Original Poster:

3,687 posts

251 months

Friday 23rd September 2011
quotequote all
GroundEffect said:
The 17s look better...
I am really going to piss the dealer off if I phone up tomorrow and say I will keep the 17s after all and to cancel the swap on Monday.

But, I have been off work this afternoon and the 17s seem to be growing on me fast.

Yes, I come across as a right idiot after my initial 'shock' at 17s and moaning to the dealer this morning. I accept that.


dxbtiger

4,514 posts

193 months

Friday 23rd September 2011
quotequote all
GroundEffect said:
The 17s look better...
They really do!

Jem0911

4,415 posts

221 months

Friday 23rd September 2011
quotequote all
GroundEffect said:
The 17s look better...
The ride on mine is solid at best.
With the roads in such a shocking state sometimes it borders on uncomfortable.

Deerfoot

5,122 posts

204 months

Friday 23rd September 2011
quotequote all
dxbtiger said:
They really do!
I'm going to buck the trend here and say that they look a bit lost in the rear wheel arch.

However, I'd still stick with the 17s based on ride comfort.

Nice car though, the C-Class really does look great.

Frog Dog

33,677 posts

180 months

Friday 23rd September 2011
quotequote all
The 18's are the right choice. Get 'em swapped.

dxbtiger

4,514 posts

193 months

Friday 23rd September 2011
quotequote all
Deerfoot said:
I'm going to buck the trend here and say that they look a bit lost in the rear wheel arch.

However, I'd still stick with the 17s based on ride comfort.

Nice car though, the C-Class really does look great.
The 18's hardly fill them though, plus the design is 5hit (imo)

T84

6,941 posts

214 months

Friday 23rd September 2011
quotequote all
<ph response>I'd reject the car and ask for a brand new one with the correct wheels as 17" aren't fit for purpose. </ph response>

Seriously though, nice car, enjoy! smile