Progressing fault under warranty
Progressing fault under warranty
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CPC

Original Poster:

375 posts

224 months

Sunday 4th December 2011
quotequote all
Hi. Just wondered what you would do

I bought a used car last sunday from quite a large local dealer and have the standard 3 months/3000 mile warranty.

The car has the Fiat/GM 150 bhp 16v diesel engine, that has the well known swirl flap fault. My car has a oil/soot deposit around the far right swirl flap, is slighlty flat in the low rpm and smokey at high rpm, in traffic after a while i can smell fumes in the cabin. From a google search this appears to be the start of swirl flap failure and will require a new inlet manifold ( approx £800 in told!).

I cover 700 miles a week so the warranty wont last may weeks, but this part has not totally failed yet.

How should i approach the dealer about this, or will they they me to get lost!

Thanks Chris

LukeSi

5,780 posts

182 months

Sunday 4th December 2011
quotequote all
Take it in as soon as you can. You need to use the warranty before it runs out.

mmm-five

12,011 posts

305 months

Sunday 4th December 2011
quotequote all
How old is the car? What's its mileage? How much did you pay for it?

All these will have a bearing on what you can/should expect a dealer to do about it - especially as most vehicles will have parts that 'may' fail some time in the future.

Although until something actually fails, there's not a lot you can do as it could last for another 50,000 miles, or not. Maybe buy an aftermarket warranty now for when the dealer provided one ends, and that way you'll be covered if it does fail. But of course that depends whether you want to spend £200-£500 on a warrant when the part might not fail.

Either way, get the fault recorded with the dealer so that even if they do nothing about it right now there'll be a record of you informing them.

CPC

Original Poster:

375 posts

224 months

Sunday 4th December 2011
quotequote all
Its a 2007 and done 41000 miles, however its only a £3500 car.

E38Ross

36,520 posts

233 months

Sunday 4th December 2011
quotequote all
mmm-five said:
How old is the car? What's its mileage? How much did you pay for it?

All these will have a bearing on what you can/should expect a dealer to do about it - especially as most vehicles will have parts that 'may' fail some time in the future.

Although until something actually fails, there's not a lot you can do as it could last for another 50,000 miles, or not. Maybe buy an aftermarket warranty now for when the dealer provided one ends, and that way you'll be covered if it does fail. But of course that depends whether you want to spend £200-£500 on a warrant when the part might not fail.

Either way, get the fault recorded with the dealer so that even if they do nothing about it right now there'll be a record of you informing them.
this is good advice smile

CPC

Original Poster:

375 posts

224 months

Sunday 4th December 2011
quotequote all
Will give them a call tomorrow morning.