Halfords Autocentres
Discussion
My local one used to be quite good (national auto centre) I got preferential rates for them to work on my vans, and then the manager changed and it was like a completely different place. He was just after the most amount of money at the cost of customer relations. It all comes down to the attitude of the staff at the end of the day.
I had to take my car to them for an MOT recently due to the fact that I couldn't drive any distance and they were closest. They came up with a list of things needing doing for the MOT that ran to £1000. So I got a friend to take it to my normal MOT person, who only found £50 worth of things needing doing. In my experience they can scare the ignorant into having work done that's not strictly necessary, of course another way to look at that is that they are being so stringent because your safety is their top concern. It's not a place to take a cheap car being run on a budget.
I took mine to them when they had Autocentre's based Nationwide and IMO, avoid like the plague! (or at least the one I went to)
MOT on a friday, failed on brakes & headlamp alignment, few advisories namely a chip on the window. They wanted £12.99 to adjust the headlamp which I reluctantly paid and changed the brakes over the weekend. Took for a restest (which was half price, not free like most garages) and the failed it on the chip in the windscreen! Over a weekend they reckoned it went from being <10mm to >10mm. I wasn't happy, wasn't bothered that it failed, I just wished they'd failed it on the first test!
I took it to a local Indy and it passed first time. However, he said the headlamp, which I had previosuly paid £12.99 to be adjusted, was not aligned properly. So he done it for me for free and printed a green slip
Not only that, when I picked my car up, the battery was completely dead, wouldn't turn over once. Which seemed strange since it had been fine for the previous year I had had it, and started first time when driving the circa 5 mile trip to the garage and it was only there for a few hours! I had my suspicions that they had swapped the battery, but couldn't prove it and after a bump start it was fine.
Take your business elsewhere, IMO of course
MOT on a friday, failed on brakes & headlamp alignment, few advisories namely a chip on the window. They wanted £12.99 to adjust the headlamp which I reluctantly paid and changed the brakes over the weekend. Took for a restest (which was half price, not free like most garages) and the failed it on the chip in the windscreen! Over a weekend they reckoned it went from being <10mm to >10mm. I wasn't happy, wasn't bothered that it failed, I just wished they'd failed it on the first test!
I took it to a local Indy and it passed first time. However, he said the headlamp, which I had previosuly paid £12.99 to be adjusted, was not aligned properly. So he done it for me for free and printed a green slip

Not only that, when I picked my car up, the battery was completely dead, wouldn't turn over once. Which seemed strange since it had been fine for the previous year I had had it, and started first time when driving the circa 5 mile trip to the garage and it was only there for a few hours! I had my suspicions that they had swapped the battery, but couldn't prove it and after a bump start it was fine.
Take your business elsewhere, IMO of course

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