Dual Mass flywheel fault after 2 months
Dual Mass flywheel fault after 2 months
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Heartworm

Original Poster:

1,938 posts

184 months

Monday 20th February 2012
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Work colleague bought a 2nd hand car, with around 20k miles on the clock, Christmas eve, returned the car after 3 weeks with a clutch problem, and they returned it. Now having other problems and a KIA dealership have said it's problems with dual mass flywheel & clutch. What come back is there on this from a large dealer? Cars only done 400 miles since purchase.

JonnyO

237 posts

223 months

Monday 20th February 2012
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100% the dealerships problem. Your mate has no need to worry, the dealer needs to shoulder 100% of the costs.

andy-xr

13,204 posts

227 months

Monday 20th February 2012
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Is the Kia dealership the same place the car was bought from? I'm assuming so, but it can be read in another way

Heartworm

Original Poster:

1,938 posts

184 months

Monday 20th February 2012
quotequote all
Also sold with the front tyres with 3mm tread and rears with 6mm tread, it's a 4x4 and the KIA garage has said this will invalidate the warranty on the drive train. Bought from a KIA showroom too.

Sorry, he initially returned it to the garage he bought it from, but it was taken to the KIA dealership nearer the office for some warranty work on the suspension where they said about the clutch problem

andy-xr

13,204 posts

227 months

Monday 20th February 2012
quotequote all
Need to make the original dealer aware that someone else is looking at the car before you/mate do anything else IMO. They may want to do something or get involved rather than just receive an invoice from another dealer.

The Wookie

14,187 posts

251 months

Monday 20th February 2012
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Heartworm said:
Also sold with the front tyres with 3mm tread and rears with 6mm tread, it's a 4x4 and the KIA garage has said this will invalidate the warranty on the drive train. Bought from a KIA showroom too.
That surely has to be total and utter balls, I know fitting different sized tyres can cause problems with some 4x4 systems but normal front to rear wear difference is ridiculous.

Heartworm

Original Poster:

1,938 posts

184 months

Monday 20th February 2012
quotequote all
Other dealer hasn't done any work on the car, other than KIA warranty work (roll bar bushes).

busta

4,504 posts

256 months

Monday 20th February 2012
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The Wookie said:
Heartworm said:
Also sold with the front tyres with 3mm tread and rears with 6mm tread, it's a 4x4 and the KIA garage has said this will invalidate the warranty on the drive train. Bought from a KIA showroom too.
That surely has to be total and utter balls, I know fitting different sized tyres can cause problems with some 4x4 systems but normal front to rear wear difference is ridiculous.
Yeah that is a joke, less than 1% difference isn't going to cause any more issues than driving around corners. Do they recommend you don't do that too?

RV8

1,570 posts

194 months

Monday 20th February 2012
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DMF went on my parents 4x4 @ 30k miles. Driven sensibly, and a 'reliable' toyota too - turbo went shortly after - then it decided to jump out of 5th gear constantly.

Incase anyone thinks your fiasco is abysmal, such as a dealer blaming tyres they sold the vehicle with, don't worry it's not just Kia. The local toyota main dealer wanted nothing to do with my folks car and made plenty of excuses to worm out of doing the work, well, I say they wanted nothing, the truth is they wanted close to £2k to put a fault right which is universally known on their products, and this is despite the vehicle being under the manufacturers warranty. However my parents also had a third party warranty on both their cars which covered the drivetrain, funnily enough, the same Toyota dealer who rejected their Toyota warranty claim were more than happy to do the work when someone else was picking up the tab - namely a company who's warranty is worth the paper it's written on.

Modern Diesels - just a fking can of worms IMVHO..

Heartworm

Original Poster:

1,938 posts

184 months

Monday 20th February 2012
quotequote all
He's to call tomorrow when the sales manager will be in, as no one in who can deal with it today (or when he phoned on Friday)