Car goes into garage with one problem, leaves with another.
Car goes into garage with one problem, leaves with another.
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Discussion

Eighteeteewhy

Original Poster:

7,259 posts

185 months

Thursday 1st March 2012
quotequote all
Is it just me or is this quite common?
I do most of the work on my cars myself, but the last time I had to use a garage the car went in for rear shoes and came out with a cross threaded wheel bolt. Now I've just been with a mate who's car has been off the road for a while having a new clutch.
He's got the car back now, the clutch is fine, but there's a loud knock from the N/S/F wheel. I expect they are related and the garage are going to have a look for him.

Anyone else got similar, or worse stories?

johnpeat

5,328 posts

282 months

Thursday 1st March 2012
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As someone who fixes PCs (rather than cars) what I have noticed is that what you fix 'X' people have this tendency to then notice 'Y' and 'Z' and instantly assume you caused them or should, somehow, have magically fixed them (like doing any work is accepting all work for some reason??)

Tales of garages cross-threading wheelnuts etc. are probably quite common but the idea that a garage deliberately sabotages or damages a car in the hope the owner will notice and return to have more work done (as opposed to calling and saying they've found the problem and asking if you want it fixed) is somewhere between offensive and stupid.

30 years of experience with 'customers' suggests to me that overall, they're a far bigger problem than the people who serve them tho.

All that jazz

7,632 posts

163 months

Thursday 1st March 2012
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Can't recall anything specific, but there's always a 'it doesn't feel right' feeling whenever it's just been in for work. Strangely I never get that when I've done the work myself... scratchchin

Jimmyarm

1,962 posts

195 months

Thursday 1st March 2012
quotequote all
Generally speaking, as soon as you start to disturb parts on older cars they have a tendency to fail shorty afterwards if they were in their way out anyway. Particularly suspension related items that require some persuasion to remove.

Or, something hasnt been done (up) correctly which is what road tests are for smile