Company Cars - image from a customer's view
Company Cars - image from a customer's view
Author
Discussion

xRIEx

Original Poster:

8,180 posts

174 months

Monday 16th July 2012
quotequote all
How does a company car affect your view of the company if you are a customer?

I.e. if they turn up in a Fiesta Econetic do you think, "this can't be a successful company," or, "they're nat overcharging me"?

Or the opposite end of the scale:

They turn up in a fully loaded S65 do you think, "wow, they're obviously successful," or, "they must be making a stload of money out of me"?

Which scenario is better, or would it be somewhere in between?

325Ti

391 posts

172 months

Monday 16th July 2012
quotequote all
in my last job we all drove low spec golfs - even though we were offered mid spec 3 series for the same price for the exact reason

in terms of what to get it all depends on your level in the company - if a director turned up in a corsa i'd be a concerned, but at the same time the tea boy doesnt need 5 series

my current comapny goes
Megane
Laguna
3 Series
5 Series
then directors have whatever they want - currently a DBS and a 911 Turbo

djfaulkner

1,103 posts

244 months

Monday 16th July 2012
quotequote all
Somewhere in betweeen I would of thought.
My thinking would be something that looks fairly decent on the outside, but with lots of toys on the inside.


A mate of mine used to have a company car and was told where possible dont park, where the customer can see the car.
Because you dont know what impression it gives to the customer.

He had a Lupo Gti

CoolC

4,481 posts

240 months

Monday 16th July 2012
quotequote all
It's a tough one though, as lease deals throw in some strange results.

My current A3 costs less per month than my previous Octavia.

Cotty

42,107 posts

310 months

Monday 16th July 2012
quotequote all
325Ti said:
tea boy doesnt need 5 series
Nobody needs a 5 series. They get one because they want it. If the tea boy wants a 5 series he just needs to look a lot older second hand.

LordHaveMurci

12,331 posts

195 months

Monday 16th July 2012
quotequote all
We had an estate agent value our house, it was a young lad who turned up on foot & my OH saw him park his battered old Peugeot at the bottom of the road around the corner out of sight!

pjdow

1,116 posts

180 months

Monday 16th July 2012
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A friend of mine has 2 vehicles that he uses with careful thought.

An Audi A4 1.9tdi with 175000 miles. It is okay.

A Mercedes CLS 320cdi new.

He is very careful to select the right car when going to meetings to ensure the correct "image" is portrayed.

Thinking about it my deceased stepfather did the same. He had a Mercedes 240D and a Mercedes 500SEL. that was some time ago!

The Don of Croy

6,405 posts

185 months

Monday 16th July 2012
quotequote all
Horses for courses.

If you're selling stationery - repmobile.

Selling financial advice to senior professionals/high net worth - large exec or 911 type.

Selling 'defence equipment' to developing nation - Tornado GR4.


aw51 121565

4,773 posts

259 months

Monday 16th July 2012
quotequote all
On From A to B: Tales of modern motoring in the mid-'90s, a regional manager in a BMW was saying how he dabbled with running his own business, and to keep the cost base down he drove a Peugeot 309 which he always parked round the corner because it didn't give the right image of him as Chief Executve of his own company.

The company failed anyway, hence he was now in a BMW 320i Coupe while talking to camera driving down a motorway - and his colleagues all drove Mercedes Benz 190s but this didn't suit his personal image so he pulled strings and got a BMW when he started with the firm!

It's like the dentist wearing hob nailed boots who clumps into the waiting room to call you in, I guess... hehe

nicanary

11,124 posts

172 months

Monday 16th July 2012
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When I sold double-glazing (I was the good cop), I used an old Metro City. Sometimes prospective clients would have a look outside to see what I had turned up in. One actually told me that he would never have signed if I'd been driving something decent.

I agree, however, that if you're going to a client who may be investing big bucks in an offshore scheme (say, Jimmy Carr), then he's not going to trust your business acumen if you come across as a bit "low-rent" in choice of transport.

Smanks

3,100 posts

213 months

Monday 16th July 2012
quotequote all
xRIEx said:
How does a company car affect your view of the company if you are a customer?

I.e. if they turn up in a Fiesta Econetic do you think, "this can't be a successful company," or, "they're nat overcharging me"?

Or the opposite end of the scale:

They turn up in a fully loaded S65 do you think, "wow, they're obviously successful," or, "they must be making a stload of money out of me"?

Which scenario is better, or would it be somewhere in between?
IMO it depends on what they are selling. If they are selling something in a market that is driven on price for example, then a bland-o-matic Golf/Focus/Astra TDi that is clean new-ish will be viewed by most as professional looking. If they arrive at a site visit in something that is obviously expensive/flash like a Bentley/DB9 then expect comments about overcharging. Some will view it as a sign of success and therefore a sign that they can do the job well, but the vast majority will just view it as showing off.

If you are some sort of life coach (if that is the right term), then it might be a good idea to arrive in something expensive, to show the customer "I know what I'm talking about, listen to me and you might be able to drive something like this".

paranoid airbag

2,679 posts

185 months

Monday 16th July 2012
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I don't know what the customers thought, but the last company car I was in, the company catered pretty much exclusively to councils, so it was a Prius to tick the eco box so beloved of councils. More importantly I suspect is that it didn't set off the 'getting fat off taxpayer's money' alarm.

Some Gump

13,018 posts

212 months

Monday 16th July 2012
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IMo, the better the car, the more likely I am to be impressed. However, thats because a company man paying big money in tax for a decent car makes my inner petrolhead smile.
Me, I get what suits my needs, not what impression my car makes. If the buying decision is based on what wheels I am armed with, these is something fundamentally wrong with my relationship with the client.

mackie1

8,169 posts

259 months

Monday 16th July 2012
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We are an IT consultancy/software house and the people with company cars can have anything they like more or less as long as the lease deal fits certain criteria. "Junior" consultants get stuff like A3 TDIs, 118ds etc, the middle of the road tends to be stuff like A5 2.0T, 320ed, 123d, C220d, A6 2.0 TDI, 520d (people who want something a bit fun have had stuff like 350Z, S3, RX8 in the past) and the higherups drive stuff like 640i, Jag XF, Jag XKR, E92 M3, RR TDV8 etc. Most of them will visit clients. I don't think anyone would look twice at a £30k german diesel as they're actually pretty cheap to lease, although it depends what industry you're in I guess. Some people will see a BMW or Merc and think "expensive" and "overcharged".

PumpkinSteve

4,240 posts

182 months

Monday 16th July 2012
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We are (allegedly) the biggest company in the world in our particular field and we have a 5-year old Audi A4, and errr... a Renault Espace.

edo

16,699 posts

291 months

Monday 16th July 2012
quotequote all
It's a minefield.

My wife got told to park her previously owned Chim 450 round the corner, despite being only worth £12k. If she'd been in a £20k Mondeo they wouldn't have minded.

Needless to say that it didnt go down to well when we got a 997S....

Lots of people at all sorts of levels in my (large multinational) company have some very decent cars, and most people in the industry are fine with it - people work hard and get rewarded accordingly..

hairyben

8,516 posts

209 months

Monday 16th July 2012
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If I buy another new van I'd seriously consider a reg plate that suggests it's 3 or 4 years old, specially if it's another merc (not likely though)

For most occupations I'd be tempted to drive a nicely specced mondeo rather than say a 3 series, or if you really must have say that 330, wap a 318d badge on it.

Sad but with our petty jealous society it makes a lot of sense...

Captain Muppet

8,540 posts

291 months

Monday 16th July 2012
quotequote all
Smanks said:
If you are some sort of life coach (if that is the right term), then it might be a good idea to arrive in something expensive, to show the customer "I know what I'm talking about, listen to me and you might be able to drive something like this".
I remember driving past a silver Focus on the M4 covered in "life coach" graphics.

No thanks, I don't need coaching to get to that sort of life.

The Don of Croy

6,405 posts

185 months

Monday 16th July 2012
quotequote all
aw51 121565 said:
On From A to B: Tales of modern motoring in the mid-'90s, a regional manager in a BMW was saying how he dabbled with running his own business, and to keep the cost base down he drove a Peugeot 309 which he always parked round the corner because it didn't give the right image of him as Chief Executve of his own company.
I remember that fondly...didn't the 'lowest of the low' have a diesel Maestro? He cried IIRC.

SooperDan

240 posts

174 months

Monday 16th July 2012
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The bloke providing a quote for a conservatory on my Mums house pulled up in a new-ish Bentley Continental GT.
I quite liked the car, it just seemed a bit flash as we were expecting a man in a van job.