returning car to dealer
Discussion
Evening all!
My girlfriend bought a Mazda 3 2 months ago from a dealer and on Friday the turbo blew. Seen as the repairs would cost a pretty sizable amount and she paid a fairly large amount of money for it from a dealer we want to return it.
Ive had a look at the sale of goods act and it states that if the car is faulty then it can be returned for a full refund within 6 months unless the dealer can prove that it wasn't there when the car was sold.
Does anyone have any experience doing this?
Thanks!
My girlfriend bought a Mazda 3 2 months ago from a dealer and on Friday the turbo blew. Seen as the repairs would cost a pretty sizable amount and she paid a fairly large amount of money for it from a dealer we want to return it.
Ive had a look at the sale of goods act and it states that if the car is faulty then it can be returned for a full refund within 6 months unless the dealer can prove that it wasn't there when the car was sold.
Does anyone have any experience doing this?
Thanks!
kiethton said:
IIRC you have to give the dealer a reasonable time to rectify any fault that occurs.
Nope...but ETA having seen the age and mileage - if push comes to shove the only way to enforce your legal rights is to go to court, and good luck claiming a car with 110K miles shouldn't have faults.
I'm no expert, so the following is just my best guesses.
If it was new, then they will just replace it under warranty.
If it was used, main dealer should replace it free under warranty if you bought from there. If you bought at an independent dealer you are going to be stuck paying out to get it fixed with almost no hope of returning it for a refund, your only hope is making a claim on any warranty they offer(3 months with a 250 claim limit is standard from most) to see if you can offset the cost.
If it was new, then they will just replace it under warranty.
If it was used, main dealer should replace it free under warranty if you bought from there. If you bought at an independent dealer you are going to be stuck paying out to get it fixed with almost no hope of returning it for a refund, your only hope is making a claim on any warranty they offer(3 months with a 250 claim limit is standard from most) to see if you can offset the cost.
Jesus H Christ.
She bought a 110k mile car, the turbo has blown up 2 months later and you want a full refund?
I'll guess that the car was cheap in the first place yea?
The SOGA is frequently quoted on here by mongs, you'll have the opportunity for the dealer to fix the problem otherwise you'll need to prove the fault was present at purchase.
Suck it up and let them fix it, or does she not want the car anymore? I detect it may be the latter...
She bought a 110k mile car, the turbo has blown up 2 months later and you want a full refund?
I'll guess that the car was cheap in the first place yea?
The SOGA is frequently quoted on here by mongs, you'll have the opportunity for the dealer to fix the problem otherwise you'll need to prove the fault was present at purchase.
Suck it up and let them fix it, or does she not want the car anymore? I detect it may be the latter...
Edited by GlenMH on Tuesday 21st August 09:45
LHD said:
Jesus H Christ.
She bought a 110k mile car, the turbo has blown up 2 months later and you want a full refund?
I'll guess that the car was cheap in the first place yea?
The SOGA is frequently quoted on here by mongs, you'll have the opportunity for the dealer to fix the problem otherwise you'll need to prove the fault was present at purchase.
Suck it up and let them fix it, or does she not want the car anymore? I detect it may be the latter...
She bought a 110k mile car, the turbo has blown up 2 months later and you want a full refund?
I'll guess that the car was cheap in the first place yea?
The SOGA is frequently quoted on here by mongs, you'll have the opportunity for the dealer to fix the problem otherwise you'll need to prove the fault was present at purchase.
Suck it up and let them fix it, or does she not want the car anymore? I detect it may be the latter...
I was expecting a rant about a '60 plate Mazda with 8k on the clock.
Edited by GlenMH on Tuesday 21st August 09:45
ds. 
A repair would be sufficient. The fact is you buy from a dealer paying top money for the security that buying from a dealer provides. You don't expect to have something as significant and expensive as the turbo break within 2 months of light use and no comeback completely negates dealer security and it may as well be a private sale.
tag89 said:
A repair would be sufficient. The fact is you buy from a dealer paying top money for the security that buying from a dealer provides. You don't expect to have something as significant and expensive as the turbo break within 2 months of light use and no comeback completely negates dealer security and it may as well be a private sale.
Well ask them to fix it.A thing called a telephone is a wonderful thing...
tag89 said:
A repair would be sufficient. The fact is you buy from a dealer paying top money for the security that buying from a dealer provides. You don't expect to have something as significant and expensive as the turbo break within 2 months of light use and no comeback completely negates dealer security and it may as well be a private sale.
Have you spoken with the dealer? Who has inspected the car? The SOGA is great for near new items but 110k is a long way through a cars life so prior to you buying it the thing has done a lot of work.
tag89 said:
Ive had a look at the sale of goods act and it states that if the car is faulty then it can be returned for a full refund within 6 months unless the dealer can prove that it wasn't there when the car was sold.
No, it doesn't. You can request a remedy, but the seller can refuse your choice if it's disproportionally costly (repair vs refund certainly would be).The 6 month window just means you don't have to proof it was an inherent fault, the onus is on the dealer to prove otherwise
I reckon your best bet would be to go in there and explain your situation and giving them the opportunity to fix the problem.
Ultimately, if I was in your shoes and given the mileage, I would be happy with them either splitting the cost of the repair with you or perhaps charging you for parts only.
Ultimately, if I was in your shoes and given the mileage, I would be happy with them either splitting the cost of the repair with you or perhaps charging you for parts only.
tag89 said:
A repair would be sufficient. The fact is you buy from a dealer paying top money for the security that buying from a dealer provides. You don't expect to have something as significant and expensive as the turbo break within 2 months of light use and no comeback completely negates dealer security and it may as well be a private sale.
For clarity - a main Mazda dealer sold you a 110k miles car?(not being funny but most dealers steer clear of >80k cars)
Are we really talking about a main dealer, or a trader with a Mazda sticker?
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