Someone reversed into my car - accident manage co?
Discussion
Just had the pleasure of having someone reverse into my nearside passenger door and f
king it right up.
In the distant past I used europa consultants when had a prang but I can't remember why. I've got all there detail obviously but I'm not sure if I should use them as oppose to my insurance company direct.
What do we think?
Sorry for crap post. On my phone and short of time.
king it right up. In the distant past I used europa consultants when had a prang but I can't remember why. I've got all there detail obviously but I'm not sure if I should use them as oppose to my insurance company direct.
What do we think?
Sorry for crap post. On my phone and short of time.
It'll be an unpopular choice amongst PHers. Accident Management Companies usually end up costing more to the third party's insurance company (and therefore all policy holders).
The reasons you might do so are:
-they will work on your behalf to quickly establish fault therefore you won't pay your excess
-you can get entitlements you might not get through your own insurance company (i.e. like-for-like courtesy car)
-you spend less time on the phone.
The reasons you might do so are:
-they will work on your behalf to quickly establish fault therefore you won't pay your excess
-you can get entitlements you might not get through your own insurance company (i.e. like-for-like courtesy car)
-you spend less time on the phone.
cirian75 said:
avoid like the plague
My insurer used Albany Assistance when someone reversed into my 107 while it was parked
took near 4 months to get it all sorted, I had a car for 6 weeks they charged his insurance £55 per day.
make your insurer do all the leg work.
If your insurer dealt directly with it it's likely it would have taken longer than 4 months to deal with as the Third party insurers wouldn't have to worry about paying for hire.My insurer used Albany Assistance when someone reversed into my 107 while it was parked
took near 4 months to get it all sorted, I had a car for 6 weeks they charged his insurance £55 per day.
make your insurer do all the leg work.
Are you insured Fully Comp?
If so phone insurance co, report claim, take car for estimate, arrange repair, borrow repairers loan car, get pride and joy back, let insurance company establish blame, move on.
I had similar and the car was repaired within 5 days.
Accident management companies are just parasites.
If so phone insurance co, report claim, take car for estimate, arrange repair, borrow repairers loan car, get pride and joy back, let insurance company establish blame, move on.
I had similar and the car was repaired within 5 days.
Accident management companies are just parasites.
Slightly off topic, but we had a car at work which was stationary in a car park and someone reversed into it.
Eventually the insurance companies decided to settle it 50/50! I really don't know why we bother sometimes.
Anyway, back to the OP. Sorry to hear about your misfortune. You may find you are contacted by the other drivers insurance with their own management services and that is often the best way to sort it out as they are in charge of their own costs. You should get a similar size car as your own. We've gone down this route before and it was very painless indeed.
Eventually the insurance companies decided to settle it 50/50! I really don't know why we bother sometimes.
Anyway, back to the OP. Sorry to hear about your misfortune. You may find you are contacted by the other drivers insurance with their own management services and that is often the best way to sort it out as they are in charge of their own costs. You should get a similar size car as your own. We've gone down this route before and it was very painless indeed.
cirian75 said:
avoid like the plague
My insurer used Albany Assistance when someone reversed into my 107 while it was parked
took near 4 months to get it all sorted, I had a car for 6 weeks they charged his insurance £55 per day.
make your insurer do all the leg work.
Same issue, fortunately I'd cottoned on that Albany Assistance were absolute fMy insurer used Albany Assistance when someone reversed into my 107 while it was parked
took near 4 months to get it all sorted, I had a car for 6 weeks they charged his insurance £55 per day.
make your insurer do all the leg work.
king wkers and I quickly told them not to bother. I contacted a main dealer directly and they put me onto their AMC. Easy as pie, and they didn't take the piss in anyway.Some are good, some are corrupt extortionate leeches.
Just for a *little* balance. Someone smashed the back of my old Omega a few years ago, Albany were the accident management company, had a hire car within a few days and all was sorted a week after that and had my fixed car back.
So it's quite possible that (and many others) are crap a lot of the time, but in my case it ran through quickly/smoothly.
Even then, I think the repair took far longer than it needed to (the repair company had it for the whole week (would only have taken a day to do the actual repair).
So it's quite possible that (and many others) are crap a lot of the time, but in my case it ran through quickly/smoothly.
Even then, I think the repair took far longer than it needed to (the repair company had it for the whole week (would only have taken a day to do the actual repair).
Not all are the same
If you need help why not use one?
http://www.pistonheads.co.uk/gassing/topic.asp?h=0...
If you need help why not use one?
http://www.pistonheads.co.uk/gassing/topic.asp?h=0...
Recent accident, the guilty party's insurance company appointed Albany Assistance. A bunch of idiotic brain-dead mornons pittied in the trade is what the body shop told me. They were being kind.
Never, ever, if you can at all ensure it, use them. They deserve to reside in Spenymoor.
Ask anyone in the trade, they'll tell you similar. Not a brain amongst them. Rude, idiotic, morons who can do no other then recite what's on the screen in front of them.
Never, ever, if you can at all ensure it, use them. They deserve to reside in Spenymoor.
Ask anyone in the trade, they'll tell you similar. Not a brain amongst them. Rude, idiotic, morons who can do no other then recite what's on the screen in front of them.
I would prefer not to use a AMC. I would not however involve my own insurance company as they are likely to want my excess and will take yonks to recover it on the other side.
If it's open and shut I would speak directly to the other side insurance. They will normally agree to a like for like hire car and to get the car repaired at your own choice or repairer.
If they wriggle - in my occasion they wanted to put me in a Micra, rather than a E class merc. I pointed out that I was paying to drive an E class merc, I had not asked their insured to drive into it, and did not fancy driving 800 miles in a Micra. I then pointed out that they were wasting my time, and perhaps it was time to involve a AMC. Amicable agreement, including ways to speed up repair to minimise their hire car liability were then swiftly agreed.
If it's open and shut I would speak directly to the other side insurance. They will normally agree to a like for like hire car and to get the car repaired at your own choice or repairer.
If they wriggle - in my occasion they wanted to put me in a Micra, rather than a E class merc. I pointed out that I was paying to drive an E class merc, I had not asked their insured to drive into it, and did not fancy driving 800 miles in a Micra. I then pointed out that they were wasting my time, and perhaps it was time to involve a AMC. Amicable agreement, including ways to speed up repair to minimise their hire car liability were then swiftly agreed.
I have used helphire before and had an excellent service. Why would you want to claim on my own insurance, pay an excess which you may or May not get back is beyond me especially in a no fault accident where there is risk of knock for knock and loosing NCB.My insurance is quite reasonable really, so to use the argument that it puts insurance up, good. Hopefully keep the idiots off the road that cause accidents.
DELETED: Comment made by a member who's account has been deleted.
Trouble is if you say if often enough some PHers will start to believe it.Use the wrong one and you might be right. either way you could end up with a repairer you didnt want, not repairing as you wanted
Use the right AMC and it gets sorted out quickly, saves messing about and overall can save money.
If you can handle it yourself claim from the third party or their insurer. If you dont have time choose a good AMC to do it for you and get you back on the road.
If it's your own fault that's why you have insurance with their selected repairers
saaby93 said:
Not all are the same
If you need help why not use one?
http://www.pistonheads.co.uk/gassing/topic.asp?h=0...
They are all still parasites, anything that costs money to do ie manage the claim will add to the final bill which will generally push up premiums.If you need help why not use one?
http://www.pistonheads.co.uk/gassing/topic.asp?h=0...
They didn't really exist until a few years ago and we all managed then.
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