Avoid wewantanycar.com like the plague
Discussion
Anyone considering using this useless shower of s
t really should look elsewhere. They appear to be a similar organisation to another company with a similar name, but don't have such annoying adverts. Plus they offered far more for my car.
Firstly there's the efforts of their Marketing Manager posting on here claiming to be a satisfied customer (see my thread from a couple of weeks ago. That should have warned me as to their way of doing business. But their offer was £800 more than their big name competitor so I went for the appointment anyway.
At the appointment the buyer (sorry, Purchasing Executive) examined my car and said it was better than described. We then headed into the office to sort out the price. Having already had an online valuation and been told the car was better than described I was expecting at least the top end of their estimate, which covered a £200 range. The offer was £650 less than the top price, but they would let me have the tax to trade in as they didn't need it to put the car in their yard/sister company. I declined, but agreed that they would hold the price for a week whilst I tried to sell the car privately. I also emailed their office asking for an explanation of both the Marketing Manager's behaviour on here and their valuation to offer discrepancy. No reply.
A week passed with no luck on my Autotrader advert, so I called back to reluctantly take the offer. I was then told that the true value was a further £150 less as the previous one was due to already having a buyer lined up for the car that had now gone elsewhere. Very different to being given the tax back as the car was going to their yard...
I've again declined their generous offer, and phoned to speak to the manager to complain. Call centre chap called me back to say the manager referred it up to his director, who would definitely call me on Sunday between 11 and 3. I'm still waiting, and have conveyed all of the above to Trading Standards. Will also be writing to Auto Express and What Car.
Not much of a rant, I know, but I'm left frustrated with the whole thing and with a spare car on the drive having collected my new one yesterday. Old car is now available to anyone that will take it, and I'll accept £50 less than the aholes final bid rather than deal with them.
t really should look elsewhere. They appear to be a similar organisation to another company with a similar name, but don't have such annoying adverts. Plus they offered far more for my car.Firstly there's the efforts of their Marketing Manager posting on here claiming to be a satisfied customer (see my thread from a couple of weeks ago. That should have warned me as to their way of doing business. But their offer was £800 more than their big name competitor so I went for the appointment anyway.
At the appointment the buyer (sorry, Purchasing Executive) examined my car and said it was better than described. We then headed into the office to sort out the price. Having already had an online valuation and been told the car was better than described I was expecting at least the top end of their estimate, which covered a £200 range. The offer was £650 less than the top price, but they would let me have the tax to trade in as they didn't need it to put the car in their yard/sister company. I declined, but agreed that they would hold the price for a week whilst I tried to sell the car privately. I also emailed their office asking for an explanation of both the Marketing Manager's behaviour on here and their valuation to offer discrepancy. No reply.
A week passed with no luck on my Autotrader advert, so I called back to reluctantly take the offer. I was then told that the true value was a further £150 less as the previous one was due to already having a buyer lined up for the car that had now gone elsewhere. Very different to being given the tax back as the car was going to their yard...
I've again declined their generous offer, and phoned to speak to the manager to complain. Call centre chap called me back to say the manager referred it up to his director, who would definitely call me on Sunday between 11 and 3. I'm still waiting, and have conveyed all of the above to Trading Standards. Will also be writing to Auto Express and What Car.
Not much of a rant, I know, but I'm left frustrated with the whole thing and with a spare car on the drive having collected my new one yesterday. Old car is now available to anyone that will take it, and I'll accept £50 less than the a
holes final bid rather than deal with them.So they offer you an online valuation as a guide - they inflate this slightly to get you in, but everyone knows that
Then you go and see them and they give you a genuine offer for the car
You decline their offer
Then when you go back to them the offer has gone down by another £150?
Should have taken their first offer then!
Then you go and see them and they give you a genuine offer for the car
You decline their offer
Then when you go back to them the offer has gone down by another £150?
Should have taken their first offer then!
SMcP114 said:
It always amazes me how people think the world owes them a living.
Um, maybe but if I bid on an item on Ebay, win it, then go and tell the seller that the item is indeed as described but I will still offer £650 less than my online bid, I fully expect the seller to tell me where to go... What I wouldn't have done as the seller of the item is to go back to the same outfit when it turns out my item doesn't sell as quickly as I'd hoped elsewhere...
Tom_C76 said:
I've again declined their generous offer, and phoned to speak to the manager to complain. Call centre chap called me back to say the manager referred it up to his director, who would definitely call me on Sunday between 11 and 3. I'm still waiting, and have conveyed all of the above to Trading Standards. Will also be writing to Auto Express and What Car..
And wait you shall.Just for the record though: the director thinks you're an idiot, trading standards will politely thank you for your call, but kindly request that you stop wasting their time and your no doubt strongly worded email to the motoring press will be laughed at and promptly filed in the recycling bin.
HTH.
Really don't understand all the threads complaining about these car buying companies.
They're a business - they don't have to buy your car and they can offer what they like for it.
If you were buying a car and someone said to you
"Hang on a week, I just want to see if I can get more selling it elsewhere"
Then came back to you having been unable to sell it, would you stick to your original offer? As a business?
I wouldn't. I can't see they've done much wrong.
They're a business - they don't have to buy your car and they can offer what they like for it.
If you were buying a car and someone said to you
"Hang on a week, I just want to see if I can get more selling it elsewhere"
Then came back to you having been unable to sell it, would you stick to your original offer? As a business?
I wouldn't. I can't see they've done much wrong.
They made an offer online. They looked at the car, said it was better than I described when they made said offer. Then ignored their initial offer and said their best price was £650 less. They then agreed to hold this lower offer for a week before retracting it when I tried to accept.
And their marketing manager posts on a forum claiming to be a satisfied customer rather than a member of staff.
And their director doesn't have the decency to reply to phonecalls or emails.
It's not that I didn't get what I wanted for the car, it's that I didn't get what they offered for it, wasting an afternoon off work and £20 in petrol taking the car to them.
And their marketing manager posts on a forum claiming to be a satisfied customer rather than a member of staff.
And their director doesn't have the decency to reply to phonecalls or emails.
It's not that I didn't get what I wanted for the car, it's that I didn't get what they offered for it, wasting an afternoon off work and £20 in petrol taking the car to them.
If you're looking to dispose of your car, had no luck selling it privately; would the easiest thing not be to pop into your local dealer, one with a sizeable forecourt, and offer the car to him? You will get a 'yes/no' answer right then and there, and if your car happens to be something he's had success with in the past, you may well be pleasantly surprised with the money he's offering. Sounds a lot more 'no nonsense' to me.
900T-R said:
Um, maybe but if I bid on an item on Ebay, win it, then go and tell the seller that the item is indeed as described but I will still offer £650 less than my online bid, I fully expect the seller to tell me where to go...
What I wouldn't have done as the seller of the item is to go back to the same outfit when it turns out my item doesn't sell as quickly as I'd hoped elsewhere...
Your bid is a binding contract. This was merely an offer. What I wouldn't have done as the seller of the item is to go back to the same outfit when it turns out my item doesn't sell as quickly as I'd hoped elsewhere...
900T-R said:
SMcP114 said:
It always amazes me how people think the world owes them a living.
Um, maybe but if I bid on an item on Ebay, win it, then go and tell the seller that the item is indeed as described but I will still offer £650 less than my online bid, I fully expect the seller to tell me where to go... What I wouldn't have done as the seller of the item is to go back to the same outfit when it turns out my item doesn't sell as quickly as I'd hoped elsewhere...
Seb d said:
900T-R said:
Um, maybe but if I bid on an item on Ebay, win it, then go and tell the seller that the item is indeed as described but I will still offer £650 less than my online bid, I fully expect the seller to tell me where to go...
What I wouldn't have done as the seller of the item is to go back to the same outfit when it turns out my item doesn't sell as quickly as I'd hoped elsewhere...
Your bid is a binding contract. This was merely an offer. What I wouldn't have done as the seller of the item is to go back to the same outfit when it turns out my item doesn't sell as quickly as I'd hoped elsewhere...
Tom_C76 said:
Seb d said:
900T-R said:
Um, maybe but if I bid on an item on Ebay, win it, then go and tell the seller that the item is indeed as described but I will still offer £650 less than my online bid, I fully expect the seller to tell me where to go...
What I wouldn't have done as the seller of the item is to go back to the same outfit when it turns out my item doesn't sell as quickly as I'd hoped elsewhere...
Your bid is a binding contract. This was merely an offer. What I wouldn't have done as the seller of the item is to go back to the same outfit when it turns out my item doesn't sell as quickly as I'd hoped elsewhere...
Their online offer is is subject to them not seeing the car and therefore they can offer what the hell they like to tempt you through their door (which clearly worked). They have no obligation to honor that offer once you turn up in person.
I imagine its much the same for all those mugs who sell the family gold to feed their crack habit/keep the sprog in nappies.
Tom_C76 said:
If their online offer had been at the level of their office offer I wouldn't have been there. They knocked 6% off in spite of telling me it was better than described. And they offered to hold the price then went back on this too.
6%?? So this is an £11k car we are talking here? Well that explains a lot - as I said previously, the online bid is inflated to get you to the office - it's the big fat juicy carrot that you followed.
So they make a bid within £650 - that pretty good to be fair, still over £10k.
A week later it had probably lost £150 in depreciation, so again, fair enough.
ajb85 said:
SMcP114 said:
When you bid on Ebay you enter into a contract.
If only it was that water-tight! I state the very same in my adverts when I list cars for sale, yet half a dozen winning bidders of cars I've ebay'd this year have not come up with the goods.Therefore there's even less the OP can do about this.
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