Brought a car from Toyota with outstanding finance??
Brought a car from Toyota with outstanding finance??
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ldjh1985

Original Poster:

25 posts

194 months

Saturday 26th January 2013
quotequote all
Hi All,

Brought a used car today from Toyota, the sales guy said that the car was HPI Clear, so I trusted him.

Got home looked in the Toyota service book and there was a HPI check sheet which he done today at 10am, it says finance is outstanding 'hire purchase' start date 14/06/2011 for 24months. Surely Toyota cannot sell a vehicle with finance on it?

I suspect Finance has been paid its just alarming that the sales guy didn't mention anything!

I've brought and sold many vehicles over the years and always complete a HPI check, with this being my first purchase from a main dealer I trusted them.

Any help please?

Cheers
Lee

g3rrd

682 posts

218 months

Saturday 26th January 2013
quotequote all
Same happened to me. Bought from a Toyota dealership. Sold the car six months later to a garage and nearly fell of my chair when he checked and the car had £5500 outstanding on it. Quick phone call to Toyota finance and a fax to the garage stating they would pay off the outstanding finances.

edgecars

14 posts

189 months

Saturday 26th January 2013
quotequote all
Finance can be paid off immediately but can take weeks to appear on HPI reports.

In some cases it can be paid today, for example, and still be showing "owing finance" until the HPI company updates their database.

I would recommend spending £25 on a proper HPI check which will provide you with the company who have financed the car along with a reference number

call the company and ask directly, if it has been cleared they will happily send you a letter or fax to confirm this

if it hasn't been paid conatct the dealer and get it sorted (along with £25!)

HTP99

25,341 posts

170 months

Saturday 26th January 2013
quotequote all
I've taken a few cars in as a part ex that have had outstanding finance and only realised I had forgotten to send the cheque off clearing the finance when I've had a call from the person who traded it saying that they had received a letter from the finance company asking why they are unable to claim the monthly payment from their bank.

Oops!

E30M3SE

8,493 posts

226 months

Saturday 26th January 2013
quotequote all
Don't waste £25 doing the above.

Go back to the dealer and ask them to either provide you with a 'Letter of No Interest' from the finance co. or an HPi report showing it's finance clear, you will get one or the other.

By doing this if the finance settlement has been overlooked, it will get sorted.

astroarcadia

1,725 posts

230 months

Saturday 26th January 2013
quotequote all
You need to speak to the finance company/bank directly and ask if they still hold an interest in the vehicle?

ldjh1985

Original Poster:

25 posts

194 months

Saturday 26th January 2013
quotequote all
Hi all,

The HPI check which was in my service book says the finance company and reference number, unfortunately they are closed tomorrow.

Odd that Toyota completed the HPI Check this morning at 10am but never actually showed me the document, they just said its HPI clear.

Either way i'm sure i'll get it sorted.




KingNothing

3,345 posts

183 months

Saturday 26th January 2013
quotequote all
Alot of dealers finance the stock on their forecourts, so you sure it's not just that?

astroarcadia

1,725 posts

230 months

Saturday 26th January 2013
quotequote all
I think we all agree the finance is held by the dealership and not a previous owner.

What would happen if they have not paid off the finance yet and went into administration on Monday? In my opinion it is not acceptable for a main dealer to sell a used vehicle with finance outstanding.

Should we give the dealer the benefit of the doubt, have they paid it off and it's just the HPI data that needs updating or might they have cash-flow issues and be on the brink?

ldjh1985

Original Poster:

25 posts

194 months

Saturday 26th January 2013
quotequote all
The finance is actually with a company called London and Surrey Finance (TMV Finance))

ldjh1985

Original Poster:

25 posts

194 months

Saturday 26th January 2013
quotequote all
astroarcadia said:
I think we all agree the finance is held by the dealership and not a previous owner.

What would happen if they have not paid off the finance yet and went into administration on Monday? In my opinion it is not acceptable for a main dealer to sell a used vehicle with finance outstanding.

Should we give the dealer the benefit of the doubt, have they paid it off and it's just the HPI data that needs updating or might they have cash-flow issues and be on the brink?
You might be right actually, LSF offer dealer support and finance, anyway i'll find out tomorrow!

Thanks again.

ldjh1985

Original Poster:

25 posts

194 months

Saturday 26th January 2013
quotequote all
Verboten said:
Which dealership is it?
Does it matter? its up north.

I would rather not say until I've resolved the issue.

AlexRS2782

8,530 posts

243 months

Saturday 26th January 2013
quotequote all
BOUGHT bangheadhehegetmecoat

harding1985

Original Poster:

25 posts

194 months

Saturday 26th January 2013
quotequote all
Verboten said:
No worries, I know a sales manager at a certain dealership, but they're based down south so no use anyway.
Thanks mate. I'm sure the issue will be resolved soon enough.

littleredrooster

6,412 posts

226 months

Saturday 26th January 2013
quotequote all
AlexRS2782 said:
BOUGHT bangheadhehegetmecoat
Anywhere south of Watford Gap and they don't know the difference between 'to bring' and 'to buy'.

Brought.....Bought.

Sheesh! Glad I'm just a simple cahnt from Durham...

astroarcadia

1,725 posts

230 months

Tuesday 29th January 2013
quotequote all
Update please OP?