Robbing Insurance
Discussion
hey,
I insured my car last December as I thought I would be using it- turns out I didnt.
It never saw the road and was/ still is SORN, I paid two months up front and rang the insurers to cancel only a few weeks after taking out the policy.
I was told I owed over 400 gbp to cancel the policy. I explained I was not paying as I had paid the money up front for two months which was fair enough and they cannot charge for a service that was not to be provided.
I was told it wasnt a normal policy and was under a credit agreement, I again told them I was not paying any more money and if they felt I owed it please start legal recovery and I will defend my case.
I never signed a direct debit form or gave any permission to take money in fact the opposite, they were directly told they could not take any money....... yet today I find they have done exactly that - not the full 400 but 89gbp which was the exact amount in my account.
I have told them they have seven days to return the cash before I report it stolen , is there anything else I can do?
I insured my car last December as I thought I would be using it- turns out I didnt.
It never saw the road and was/ still is SORN, I paid two months up front and rang the insurers to cancel only a few weeks after taking out the policy.
I was told I owed over 400 gbp to cancel the policy. I explained I was not paying as I had paid the money up front for two months which was fair enough and they cannot charge for a service that was not to be provided.
I was told it wasnt a normal policy and was under a credit agreement, I again told them I was not paying any more money and if they felt I owed it please start legal recovery and I will defend my case.
I never signed a direct debit form or gave any permission to take money in fact the opposite, they were directly told they could not take any money....... yet today I find they have done exactly that - not the full 400 but 89gbp which was the exact amount in my account.
I have told them they have seven days to return the cash before I report it stolen , is there anything else I can do?
OK I have just dug out the policy and it clearly states 'You may cancel this policy at any time by writing to A***** ***x Insurance Services Group and sending them Your current certificate of motor insurance.
If there has not been a claim in the current period of insurance, We will refund
part of Your premium on a proportionate basis. We calculate the time You
have been covered by this policy from the date the insurance started to the
date Your certificate of motor insurance is received '
so basically they owe me money as I only had insurance for three weeks yet paid two months??
If there has not been a claim in the current period of insurance, We will refund
part of Your premium on a proportionate basis. We calculate the time You
have been covered by this policy from the date the insurance started to the
date Your certificate of motor insurance is received '
so basically they owe me money as I only had insurance for three weeks yet paid two months??
Waynester said:
I think most insurers do this, they charge a % of the overall policy value if you cancel early. Two months is clearly not enough. ?
Thieving bar stewards though!!
I was more than happy to pay the two months for covering admin and the fact it was I that decided to cancel - I would have swallowed that but now............. not happy at all and will be fighting for as much back as possibleThieving bar stewards though!!
Its not done prorata, they don't give you 10 months refund after 2 months just like they won't give you 6 months back if you stop it half way through.
They have very skewed amounts at most places, had insurers who won't give you a penny back after 6 months once they take an admin fee to cancel.
They have very skewed amounts at most places, had insurers who won't give you a penny back after 6 months once they take an admin fee to cancel.
james280779 said:
so basically they owe me money as I only had insurance for three weeks yet paid two months??
That depends if you have returned the certificate as they have requested. If you have then it sounds like they owe you 5 weeks of premiums back, minus some admin fee which is also probably in the small print. If you haven't sent it back then that's probably why they are still takin money.I had my debit card in hand with these guys yesterday...
Whilst they're going through the t&cs at warp speed, you know the ones, 'your home may be at risk if you drive in the rain', it transpired I was paying £15 for super-dooper additional windscreen cover, I don't have one, £15 for super-dooper key cover, it doesn't have any, but this is irrelevant compared to their show stopper (don't forget this is at warp speed reading from a script).
My car wouldn't be covered for fire, theft or damage if not parked in the garage between 10pm and 6am - ever.
This essentially making the car useless for anything other than a day trip and they did their best to hide it.
Not good.
Whilst they're going through the t&cs at warp speed, you know the ones, 'your home may be at risk if you drive in the rain', it transpired I was paying £15 for super-dooper additional windscreen cover, I don't have one, £15 for super-dooper key cover, it doesn't have any, but this is irrelevant compared to their show stopper (don't forget this is at warp speed reading from a script).
My car wouldn't be covered for fire, theft or damage if not parked in the garage between 10pm and 6am - ever.
This essentially making the car useless for anything other than a day trip and they did their best to hide it.
Not good.
BlueMR2 said:
Its not done prorata, they don't give you 10 months refund after 2 months just like they won't give you 6 months back if you stop it half way through.
They have very skewed amounts at most places, had insurers who won't give you a penny back after 6 months once they take an admin fee to cancel.
This.They have very skewed amounts at most places, had insurers who won't give you a penny back after 6 months once they take an admin fee to cancel.
It's wrong, it shouldn't be that way, but it is, unfortunately.
james280779 said:
... and it clearly states 'You may cancel this policy at any time by writing to A***** ***x Insurance Services Group and sending them Your current certificate of motor insurance.
So - just to clarify - you did exactly what it says here? You wrote to them and sent your Certificate of Insurance back in order to cancel the policy? Please bear in mind that you initially bought an annual contract of insurance, and you wish to terminate this early; don't try to dress this up as some kind of month-by-month deal...Edited by littleredrooster on Wednesday 30th January 09:57
DonnyMac said:
...My car wouldn't be covered for fire, theft or damage if not parked in the garage between 10pm and 6am - ever.
This essentially making the car useless for anything other than a day trip and they did their best to hide it.
Not good.
You've misunderstood. Most insurance carries this (or a similar) clause. It's if the vehicle is at the home address it must be in the garage (if that's where you declared it was kept). It's fine if it's away from the home address - this no longer applies.This essentially making the car useless for anything other than a day trip and they did their best to hide it.
Not good.
james280779 said:
hey,
I insured my car last December as I thought I would be using it- turns out I didnt.
It never saw the road and was/ still is SORN, I paid two months up front and rang the insurers to cancel only a few weeks after taking out the policy.
I was told I owed over 400 gbp to cancel the policy. I explained I was not paying as I had paid the money up front for two months which was fair enough and they cannot charge for a service that was not to be provided.
I was told it wasnt a normal policy and was under a credit agreement, I again told them I was not paying any more money and if they felt I owed it please start legal recovery and I will defend my case.
I never signed a direct debit form or gave any permission to take money in fact the opposite, they were directly told they could not take any money....... yet today I find they have done exactly that - not the full 400 but 89gbp which was the exact amount in my account.
I have told them they have seven days to return the cash before I report it stolen , is there anything else I can do?
This isn't pay as you go FFS.I insured my car last December as I thought I would be using it- turns out I didnt.
It never saw the road and was/ still is SORN, I paid two months up front and rang the insurers to cancel only a few weeks after taking out the policy.
I was told I owed over 400 gbp to cancel the policy. I explained I was not paying as I had paid the money up front for two months which was fair enough and they cannot charge for a service that was not to be provided.
I was told it wasnt a normal policy and was under a credit agreement, I again told them I was not paying any more money and if they felt I owed it please start legal recovery and I will defend my case.
I never signed a direct debit form or gave any permission to take money in fact the opposite, they were directly told they could not take any money....... yet today I find they have done exactly that - not the full 400 but 89gbp which was the exact amount in my account.
I have told them they have seven days to return the cash before I report it stolen , is there anything else I can do?
You bought an ANNUAL policy, which you then sought to pay by borrowing the money to pay for it from a credit company.
They paid the annual premium on your behalf, you don't for example use 100 days and then get 265 days premium back!!
What does your CONTRACT with the insurer say? I'll wager it says that they give you a very small part of the premium back if you cancel. You agreed to this when you took out the policy.
READ YOUR INSURANCE CONTRACT.
I'd advise you to pay up, because failing to adhere to a credit agreement will knacker your credit rating, and they will very likely get judgement against you eventually.
Edited by RSoovy4 on Wednesday 30th January 09:56
RSoovy4 said:
This isn't pay as you go FFS.
You bought an ANNUAL policy, which you then sought to pay by borrowing the money to pay for it from a credit company.
They paid the annual premium on your behalf, you don't for example use 100 days and then get 265 days premium back!!
What does your CONTRACT with the insurer say? I'll wager it says that they give you a very small part of the premium back if you cancel. You agreed to this when you took out the policy.
READ YOUR INSURANCE CONTRACT.
I'd advise you to pay up, because failing to adhere to a credit agreement will knacker your credit rating, and they will very likely get judgement against you eventually.
^ ^ This - I was trying to say it more gently. I despair at some of the basic lack of understanding on here sometimes.You bought an ANNUAL policy, which you then sought to pay by borrowing the money to pay for it from a credit company.
They paid the annual premium on your behalf, you don't for example use 100 days and then get 265 days premium back!!
What does your CONTRACT with the insurer say? I'll wager it says that they give you a very small part of the premium back if you cancel. You agreed to this when you took out the policy.
READ YOUR INSURANCE CONTRACT.
I'd advise you to pay up, because failing to adhere to a credit agreement will knacker your credit rating, and they will very likely get judgement against you eventually.
Edited by RSoovy4 on Wednesday 30th January 09:56
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