Insurance Cancelled - Please help!
Discussion
Hi All,
Wondering if anyone can give me some advice. I recently returned to the country after a month abroad, to find that my payment card had been declined by my insurer (lets call them dAdmiral) because my bank cancelled my card whilst I was abroad. They had sent a few letters, but given that I was out of the country, I didn't get them until my return. No phone calls/ emails received.
Upon my return, I bought a Smart Car - so that I can save some pennies. When I phoned up to transfer insurance, they informed me of the failed payment and that the policy had been cancelled, so I was unable to update/ amend. As such I paid the charges for the missed payment and went about my merry way. They said that I would have to start a new Policy, as they couldn't reinstate the old one with new car and address details.
So, my problem is this:
My complimentary insurance runs out on my smart car tomorrow. The price of my insurance is high because of a theft of my entire Vehicle in 2011, which I was found to be not at fault. Plus a motorbike accident, again not at fault, claim still going on.
What I didn't know, is that if you have had insurance declined/ cancelled, you must declare it. As soon as I do this, the cost of the policies on comparison sites raises from £700 to £1500.
Is there anything that anyone can recommend I do? Any advice would be greatly received. I understand that the policy would go up, but for it to go up that much, surely, is unfair! I paid the policy in full, not monthly direct debits - I would have thought this would go in my favour?!
Any help/ advice/ suggestions or knowledge would be gratefully receieved. I'm practically banging my head off the desk here.
Many thanks in advance,
Gregog
Wondering if anyone can give me some advice. I recently returned to the country after a month abroad, to find that my payment card had been declined by my insurer (lets call them dAdmiral) because my bank cancelled my card whilst I was abroad. They had sent a few letters, but given that I was out of the country, I didn't get them until my return. No phone calls/ emails received.
Upon my return, I bought a Smart Car - so that I can save some pennies. When I phoned up to transfer insurance, they informed me of the failed payment and that the policy had been cancelled, so I was unable to update/ amend. As such I paid the charges for the missed payment and went about my merry way. They said that I would have to start a new Policy, as they couldn't reinstate the old one with new car and address details.
So, my problem is this:
My complimentary insurance runs out on my smart car tomorrow. The price of my insurance is high because of a theft of my entire Vehicle in 2011, which I was found to be not at fault. Plus a motorbike accident, again not at fault, claim still going on.
What I didn't know, is that if you have had insurance declined/ cancelled, you must declare it. As soon as I do this, the cost of the policies on comparison sites raises from £700 to £1500.
Is there anything that anyone can recommend I do? Any advice would be greatly received. I understand that the policy would go up, but for it to go up that much, surely, is unfair! I paid the policy in full, not monthly direct debits - I would have thought this would go in my favour?!
Any help/ advice/ suggestions or knowledge would be gratefully receieved. I'm practically banging my head off the desk here.
Many thanks in advance,
Gregog
Thats all well and good, but in the event of an accident - my insurance would be completely void. Leading me open to prosecution etc... Having nearly been killed by a driver whilst on my motorbike, had he not have had insurance, I would have been knackared! I only just got out of surgery again on Thursday!
Thanks Shambler - may well give them a call tomorrow.
Caulkhead - thanks for your useless input! haha! I paid it in full, because setting up a direct debit would have cost me an extra £230 on the policy over the period of 12 months. I have a seperate account that I use whilst I'm abroad to avoid horrendous charges. As such, I wasn't keeping tabs on that account. Nobody likes a smart a$$
haha
Caulkhead - thanks for your useless input! haha! I paid it in full, because setting up a direct debit would have cost me an extra £230 on the policy over the period of 12 months. I have a seperate account that I use whilst I'm abroad to avoid horrendous charges. As such, I wasn't keeping tabs on that account. Nobody likes a smart a$$
haha
k and realises that - he's just after some useful help.rijmij99 said:
don't tell them and take the risk, can't see them finding out though
I really hope you are not serious? 'Utmost good faith' works both ways in the insurance industry. Believe it or not, if the OP actually speaks to his prospective insurer and explains the situation then he may very well have the explanation for cancellation accepted. And, a second believe it or not, insurance companies are not out to 'screw' motorists. Risk V Reward, you see. Hence why I can insure a classic £30k SL500 with no NCB, no claims and no convictions(yet) for £125 a year. Go figure.gregog said:
Alex, happened hand in hand. Bought the car in London, letters were up North.
Ah, ok - that's unfortunate.Have you tried calling dAdmiral and getting a quote based on your previous policy?
Might be worth asking them outright whether it counts as a "proper" policy cancellation.
Pidsy, I did wonder if I could swing it that way. Unfortunately though, as I didn't contact them to renew the policy, they automatically rolled it over. Then, when they were unable to take payment, they continued giving me cover. So they covered me throughout January and cancelled it on January 1st. So I had to pay for the cover they provided between this period - £99. So technically, I don't know if I could swing it that way...
gregog said:
Irrespective of the situations that lead to the cancellation, or how stupid you perceieve me to have been. It's a huge mess and I'm just looking for some friendly advice and suggestions from anyone that might be in the know. Not looking to be made to feel even more stooopid!
pidsy said:
If it was cancelled at the time of renewal because you hadnt notified them of your acceptance of their renewal quote, that shouldnt count as a declined/cancelled policy should it?
I would think it just counts as you not renewing.
+1I would think it just counts as you not renewing.
Ask another insurer over the phone when requesting a quote for clarification.
gregog said:
So, my problem is this:
My complimentary insurance runs out on my smart car tomorrow. The price of my insurance is high because of a theft of my entire Vehicle in 2011, which I was found to be not at fault. Plus a motorbike accident, again not at fault, claim still going on.
What I didn't know, is that if you have had insurance declined/ cancelled, you must declare it. As soon as I do this, the cost of the policies on comparison sites raises from £700 to £1500.
Your fault, you pay the money. The insurers are completely justified in this.My complimentary insurance runs out on my smart car tomorrow. The price of my insurance is high because of a theft of my entire Vehicle in 2011, which I was found to be not at fault. Plus a motorbike accident, again not at fault, claim still going on.
What I didn't know, is that if you have had insurance declined/ cancelled, you must declare it. As soon as I do this, the cost of the policies on comparison sites raises from £700 to £1500.
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