OBD reading - main dealer vs garage.
OBD reading - main dealer vs garage.
Author
Discussion

Bill

Original Poster:

58,029 posts

281 months

Tuesday 12th February 2013
quotequote all
I have an 08 Ford Transit (motorhome redface) that's drinking fuel so I took it to my local garage to plug in to see if there are any error codes. He used a Snap On branded computer to read the diagnostic codes and one non-relevant code is registered. So far so good.

But, the main dealer i spoke to was a bit sniffy about it and suggested they'd be able to get more info.

Who is right?

donaircooleone

447 posts

203 months

Tuesday 12th February 2013
quotequote all
Bill said:
I have an 08 Ford Transit (motorhome redface) that's drinking fuel so I took it to my local garage to plug in to see if there are any error codes. He used a Snap On branded computer to read the diagnostic codes and one non-relevant code is registered. So far so good.

But, the main dealer i spoke to was a bit sniffy about it and suggested they'd be able to get more info.

Who is right?
As a motorhome what MPG is it doing?

Is it a PVC (panel van conversion) or coach built?

Have you got the code?

BliarOut

72,863 posts

265 months

Tuesday 12th February 2013
quotequote all
Bill said:
I have an 08 Ford Transit (motorhome redface) that's drinking fuel so I took it to my local garage to plug in to see if there are any error codes. He used a Snap On branded computer to read the diagnostic codes and one non-relevant code is registered. So far so good.

But, the main dealer i spoke to was a bit sniffy about it and suggested they'd be able to get more info.

Who is right?
Put the main dealer to the test... smile

Benbay001

5,866 posts

183 months

Tuesday 12th February 2013
quotequote all
A Jaguar specialist took nearly £50 of me to read codes.
I suspect Ford would take similar.
Hense their interest in getting it re-read!

myles1972

9,577 posts

197 months

Tuesday 12th February 2013
quotequote all
As the dealer doesn't know the standard of code reader/diagnostic tool being used by the garage, he/she probably thinks their equipment will be superior. Chances are it wont be, and you'll pay handsomely for the privilege of finding that out.

Superhoop

4,899 posts

219 months

Tuesday 12th February 2013
quotequote all
A Snap on tester will read all generic OBDII codes

A dealers diagnostic tool will read all OBDII diagnostic codes + any that are manufacturer specific

However, that doesn't mean that in this instance, the dealer can read any more than the indy can

Le TVR

3,097 posts

277 months

Tuesday 12th February 2013
quotequote all
I think you'll find that both will read all OBDII error codes.
The snap on will also display in text what the generic codes mean but not the manufacturer specific ones.
The dealer one will display text for all their codes.

Flatinfourth

591 posts

164 months

Tuesday 12th February 2013
quotequote all
donaircooleone said:
Bill said:
I have an 08 Ford Transit (motorhome redface) that's drinking fuel so I took it to my local garage to plug in to see if there are any error codes. He used a Snap On branded computer to read the diagnostic codes and one non-relevant code is registered. So far so good.

But, the main dealer i spoke to was a bit sniffy about it and suggested they'd be able to get more info.

Who is right?
As a motorhome what MPG is it doing?

Is it a PVC (panel van conversion) or coach built?

It's a very valid point. A coacbuilt motorhome is effectively a transit luton full of furniture, with weight, wind resistance and fuel consumption to match i'm afraid.

Have you got the code?

Bill

Original Poster:

58,029 posts

281 months

Tuesday 12th February 2013
quotequote all
Superhoop said:
A Snap on tester will read all generic OBDII codes

A dealers diagnostic tool will read all OBDII diagnostic codes + any that are manufacturer specific

However, that doesn't mean that in this instance, the dealer can read any more than the indy can
Le TVR said:
I think you'll find that both will read all OBDII error codes.
The snap on will also display in text what the generic codes mean but not the manufacturer specific ones.
The dealer one will display text for all their codes.
So, does that mean the Snap On one won't display the specific codes, or just won't translate them? There was one code shown, that wasn't current.

It is a coach built van with overcab bed, so I'd expect low 20s on a run. However it drained a tank (Brimmed it, the light came on as I got home) in 250 miles. I haven't brimmed it again but best case that's 75 litres, which makes 15 mpg on a 70mph motorway run followed by an hour of steady A roads.

TheEnd

15,370 posts

214 months

Bill

Original Poster:

58,029 posts

281 months

Tuesday 12th February 2013
quotequote all
TheEnd said:
Aha, cheers.

E500 TAT

317 posts

225 months

Tuesday 12th February 2013
quotequote all
Superhoop said:
A Snap on tester will read all generic OBDII codes

A dealers diagnostic tool will read all OBDII diagnostic codes + any that are manufacturer specific

However, that doesn't mean that in this instance, the dealer can read any more than the indy can
What do you mean by 'manufacturer specific?'

I thought the whole purpose of reading OBD codes was so anyone (with right equipment) could do this, hence it having to be 'standard'

V8RX7

28,982 posts

289 months

Tuesday 12th February 2013
quotequote all
It depends.

Mates have various scanners (Snap On Modus, Launch etc) and each has strengths and weaknesses and price doesn't seem to indicate quality of results plus it varies by car manufacturer.

None found any fault codes with my wife's XC90 so I gave in and visited a dealer, I was a bit shocked to find he downloaded 2 pages of results !


TheEnd

15,370 posts

214 months

Tuesday 12th February 2013
quotequote all
OBD codes are a list of about 1000 standardised codes, and a further collection of some manufacturer specific codes.
P0001-P0999 are the same for ever car, and on top of that, the codes from P1xxx will be manufacturer specific, so P1023 on a Ford will be different to P1023 on a Mitsubishi.
That gives manufacturers a bit of extra room for cars that have odd or unusual features.

The manufacturer specific codes can be in mode detail, for example you might have one P code (OBD code) for a bad lambda sensor, but 5-10 manufacturer specific ones like high readings, low readings, slow response, open circuit, short circuit etc.

The OBD/P code will point you in the right direction, but the manufacturer code can often be better, and in those examples above, the manufacturer code would be able to point you to wiring problems, disconnected plugs, old sensors or air leaks, and not just the usual garage fix of throwing a new sensor at the car and telling the customer that it's all fixed.


The level above, the Ford main dealer tool would be able to read all the Ford codes, and the OBD codes (but it wouldn't pay much attention to them) and also usually have some scripted tests done, so it would know expected sensor values, it would be able to try things and see if the sensors react as they should etc.

eldar

25,050 posts

222 months

Tuesday 12th February 2013
quotequote all
If you have an android device with bluetooth, get the Torque pro app - £2.95 and a bluetooth OBD2 adaptor about £12. Works a treat.

Incorrigible

13,668 posts

287 months

Tuesday 12th February 2013
quotequote all
The way you drive 17 mpg is a bargain wink

confused_buyer

7,119 posts

207 months

Tuesday 12th February 2013
quotequote all
Some snap on readers can do pretty much everything a dealer bit of kit can. Others are just enhanced obc readers. It depends on the model and the software version they are running.

dome

688 posts

283 months

Tuesday 12th February 2013
quotequote all
eldar said:
If you have an android device with bluetooth, get the Torque pro app - £2.95 and a bluetooth OBD2 adaptor about £12. Works a treat.
It does on everything else I've used it on but my Dads 57 plate Fiesta has an intermittent EML coming on and the engine going into safe mode-even with the bluetooth adaptor plugged in it read no codes. Same with a generic plug in code reader. Will try that forscan though...


Edited by dome on Tuesday 12th February 20:49

donaircooleone

447 posts

203 months

Tuesday 12th February 2013
quotequote all
Bill said:
So, does that mean the Snap On one won't display the specific codes, or just won't translate them? There was one code shown, that wasn't current.

It is a coach built van with overcab bed, so I'd expect low 20s on a run. However it drained a tank (Brimmed it, the light came on as I got home) in 250 miles. I haven't brimmed it again but best case that's 75 litres, which makes 15 mpg on a 70mph motorway run followed by an hour of steady A roads.
What is the manufacturer and model ? Will check our database for similar and report back wink

Is it a RWD transit?

Is it on the 3.5 ton chassis? And what engine.

Low 20's is generally acceptable if travelling at 60mph~ as overcabs really kill MPG.

The Wookie

14,201 posts

254 months

Tuesday 12th February 2013
quotequote all
Worth pointing out mate that a dealer tool might be able to give live readings for sensor outputs like the maf or map sensors... Not that you'd trust your average dealer technician to be able to diagnose based on it.

There are also plenty of indies with multi marque diagnostic tools like Autologic which do the same thing as the dealer tools...