2013 Vehicle Reliability Stats
2013 Vehicle Reliability Stats
Author
Discussion

skyrover

Original Poster:

12,700 posts

234 months

Thursday 14th February 2013
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The latest figures have come out from J.D Power



Amazing that land rover can't keep up with demand despite the woeful build quality.

Richard-G

1,743 posts

205 months

Thursday 14th February 2013
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BMW, Audi and VW way down, again.

....but well keep on drinking that ol German engineering kool aid....

NAS

2,589 posts

261 months

Thursday 14th February 2013
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VW's sold in the US are usually made in Mexico, not Germany.

StottyZr

6,860 posts

193 months

Thursday 14th February 2013
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I'm surprised that Dodge scored so badly and Porsche so well.

skyrover

Original Poster:

12,700 posts

234 months

Thursday 14th February 2013
quotequote all
StottyZr said:
I'm surprised that Dodge scored so badly and Porsche so well.
Notice RAM trucks are way up the list, yet the Dodge brand is way down.

Basically Chrysler know how to build a pick-up truck, but not a car.

I suspect that most Porsches do not see high miles, so less likely to develop faults.

SuperHangOn

3,486 posts

183 months

Thursday 14th February 2013
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Jag seem to be sinking back down to the bottom of these surveys since Ford sold them frown

I was speaking to someone the other day who had a 90's XJ for 7 years without anything going wrong.

toppstuff

13,698 posts

277 months

Thursday 14th February 2013
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Richard-G said:
BMW, Audi and VW way down, again.

....but well keep on drinking that ol German engineering kool aid....
Totally agree.

VAG image of quality and precision is complete cobblers. A triumph of marketing and soft touch surfaces over actual, deep down, engineering integrity.

If VAG spent more money on engineering integrity and manufacturing quality and less money on nice shiny surfaces, soft touch plastics and nice clicking buttons, their cars would perform better in these surveys.

But they would probably sell less. People only believe in the quality they can see and touch and don't care about the oily bits. And road testers and the media never have cars long enough to make the right judgements.

Japanese manufacturers tend to be the opposite. Honda, for example, have wonderfully engineered and designed oily bits but care little about the surfaces and materials that people actually touch. The Honda CRV we use for general duties is a ugly, scratchy thing with horrible plastics. But it is superbly designed and engineered underneath and as a result it appears to be totally indestructible !

Bear Phils

891 posts

166 months

Thursday 14th February 2013
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I wouldn't necessarily take this as a definitive pole. It has only been just over a month...

GTIR

24,741 posts

296 months

Thursday 14th February 2013
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Not really relevant to the UK as I'd imagine 95% of those cars are petrol and sit on freeways all day.

Also, it'd be 2012 models not 2013. smile

toppstuff

13,698 posts

277 months

Thursday 14th February 2013
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Great performance by Mercedes by the way. What a turn round from the dark days of the 90's !!

Bear Phils

891 posts

166 months

Thursday 14th February 2013
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GTIR said:
Not really relevant to the UK as I'd imagine 95% of those cars are petrol and sit on freeways all day.

Also, it'd be 2012 models not 2013. smile
Ah, had a look on the website, your right. Didn't see any mention of it so took a guess.

I'm surprised Subaru and Mitsubishi did so poorly.

Fair play to Mercedes though, not so long ago they wouldn't have had a hope of being were they are in that table.

GroundEffect

13,864 posts

186 months

Thursday 14th February 2013
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NAS said:
VW's sold in the US are usually made in Mexico, not Germany.
Doesn't make a big difference. We find that plants all around the world can achieve virtually identical quality.

PSST: VW isn't as good as they claim to be wink

Benbay001

5,895 posts

187 months

Thursday 14th February 2013
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Its disappointing that there have been this many comments yet no one has pointed out that Lexus have done so well!
Many many times better than Land Rover who offer similar levels of kit and technology.
No wonder Lexus sell so little in this country.

HustleRussell

26,606 posts

190 months

Thursday 14th February 2013
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Subaru, Nissan- worse than average? And Mitsubishi well down...

skyrover

Original Poster:

12,700 posts

234 months

Thursday 14th February 2013
quotequote all
I guess we just don't have much of an affinity with quality here in the UK, both in the products we buy (VAG) and the products we build (Land Rover)

The Nissan Qashqai outsells the Honda CRV in the UK by a margin of something like 4-1 despite the Honda being a far superior vehicle and both being built here

Bear Phils

891 posts

166 months

Thursday 14th February 2013
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Benbay001 said:
Its disappointing that there have been this many comments yet no one has pointed out that Lexus have done so well!
Many many times better than Land Rover who offer similar levels of kit and technology.
No wonder Lexus sell so little in this country.
It's because we know Lexus have top build quality and reliability( as impressive as it is). It's not surprising they're top. There just seems to be a mentality that the German's are best.

NAS

2,589 posts

261 months

Thursday 14th February 2013
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GroundEffect said:
NAS said:
VW's sold in the US are usually made in Mexico, not Germany.
Doesn't make a big difference. We find that plants all around the world can achieve virtually identical quality.

PSST: VW isn't as good as they claim to be wink
I know VW is definitely not the end-all be-all of quality smile

Used to work for an OEM. Quality differed massively per plant world-wide I have to say. Doesn't have to be the case for every manufacturer, but I suspect differences sometimes may exist....

skyrover

Original Poster:

12,700 posts

234 months

Thursday 14th February 2013
quotequote all
In the case of a global company like VW, I would be very surprised if they applied different quality standards to their manufacturing plants worldwide.

Especially since US customers are incredibly picky when it comes to reliability.

aka_kerrly

12,506 posts

240 months

Thursday 14th February 2013
quotequote all
skyrover said:
In the case of a global company like VW, I would be very surprised if they applied different quality standards to their manufacturing plants worldwide.

Especially since US customers are incredibly picky when it comes to reliability.
Yet the American and South American built VWs are the worst. The Westmoreland plant was a bit of a disaster when it came to quality control, but that was 20 years ago!

I also wonder if those statistics take into account the volume of sales, saying 10 failures per 100 is great but not if you only make 1000 cars.....

AmitG

3,570 posts

190 months

Thursday 14th February 2013
quotequote all
toppstuff said:
VAG image of quality and precision is complete cobblers. A triumph of marketing and soft touch surfaces over actual, deep down, engineering integrity.

If VAG spent more money on engineering integrity and manufacturing quality and less money on nice shiny surfaces, soft touch plastics and nice clicking buttons, their cars would perform better in these surveys.

But they would probably sell less. People only believe in the quality they can see and touch and don't care about the oily bits. And road testers and the media never have cars long enough to make the right judgements.

Japanese manufacturers tend to be the opposite. Honda, for example, have wonderfully engineered and designed oily bits but care little about the surfaces and materials that people actually touch. The Honda CRV we use for general duties is a ugly, scratchy thing with horrible plastics. But it is superbly designed and engineered underneath and as a result it appears to be totally indestructible !
Excellent post, which exactly matches my experience of VAG and now Honda.