WTF is wrong with some people?
WTF is wrong with some people?
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Discussion

lawrence567

Original Poster:

7,507 posts

221 months

Friday 22nd March 2013
quotequote all
What is wrong with some delaers?
I'm looking at buying a new car, i found one that looked nice from the few photo's online, there was around 3-4 photos.
The advert describes the car as immaculate & is being sold from a small 'friendly village garage'.
I think great, these sound like the kind of people i'd like to buy a car from, i've read the ad numerous times, however i've viewed a
few of the same car that've been described as 'immaculate' by garages & when i've turned up have been dogs.
So i phone, speak to the owner of the garage, explain that i'm 3 hours away, i like the 'look' of the car online, but is it possible to
send a few more photo's of the interior, i'm assured that the car is immaculate & that i need to see it, i say i appreciate this, however i don't want to travel
3 hours to see the car & find out it's not as expected.
All i'm asking is a couple of extra photo's of the interior, which, i am sure isn't too much to ask, maybe a 5 minute task?
I'm told it's company policy not to send anymore photo's than are on the advert, a bit peculiar, i explain i'm very interested, have cash to buy the car & would be up this
weekend to purchase if it all checked out, said person says i've no doubt you're very intested, i re-iterate that i bought my last car this way & the dealer couldn't have
been anymore accomodating.
Again i express that i wouldn't usually ask as i'm miles away & if it all checks out i will be up to buy.
He again tells me that he won't do it as the photos are the photos, i again ask nicely if he could tell me some more info on the car & send me some more photos.
Again, i am told he won't do it, he's beginning to get aggressive so i try to cool the situation by saying that i'm not trying to cause him undue hassle, i'd just like to
buy a car off of him & that if he isn't going to do it i will look for somewhere that's willing to be more helpful.
No i'm told, i don't want your business anyway, followed by some abuse & the phone put down?
Now to me, a small family owned village garage probably works on reputation, i appreciate i'm not local, however, taking 3/4 photos & emailing them takes less than 10 minutes.
I work for a family company & we will do everything to accomodate a customer, bending over backwards etc.
I also phoned at just before 9 as i was advised yesterday as it was their quietest time.

The search continues.

Papa Hotel

12,760 posts

213 months

Friday 22nd March 2013
quotequote all
I tried to buy a car from a chap once. He had two I was interested in, an Alfa 156 and a Saab 9-3. He assured me he had both cars ready and waiting, both were as described. I turned up, the Alfa was at a different site many miles away, the Saab had been sold several days beforehand. I didn't create a song and dance about it, I voted with my feet and bought from the other guy who opened up his garage on a Sunday afternoon just for me and couldn't have been more accommodating.

Nemo Sum

163 posts

167 months

Friday 22nd March 2013
quotequote all
He's done you a favour by showing how good his service is.

MacW

1,352 posts

207 months

Friday 22nd March 2013
quotequote all
The car is in st condition.

He knows it's in st condition and if he gives you the photos you want then there's no way you'll buy it so it will be a waste of his time. Easier to just get rid of you straight away.

Be thankful you've saved yourself all that time just to see a dog.

jonm01

819 posts

268 months

Friday 22nd March 2013
quotequote all
With my Megane 250 the dealer did a full walkround video for me as I wouldnt be able to go and view it before buying.

pad58

12,549 posts

212 months

Friday 22nd March 2013
quotequote all
So easy to do as most people have a video on their phone, pathetic.

Medic-one

3,143 posts

234 months

Friday 22nd March 2013
quotequote all

Maybe next time ask in the sub county/area section on the forum here if somebody lives nearby and wouldn't mind taking a couple of pics for you and if they can just having a look around the car.

Then you'll have your photo's, and instead of a dealer who just wants to sell, you'll have another ph'er/car enthousiast telling you really what the car looks like.

R8Steve

4,150 posts

206 months

Friday 22nd March 2013
quotequote all
As has aready been said, shows the kind of business it is and best avoided, there will always be other cars.

Reminds me of a time a good few years ago, sold my previous car to a friend taking an old 205 gti as part ex. Drove up to a dealership near me that prides itself on the same values you have described your garage as claiming to have.

I'd narrowed it down to 3 cars i was interested in and was definitely going to buy one that day, had 13k cash with me and set off to the garage with my dad. The cars in question were a Alfa GTV 3.0 V6, a Subaru RB5 and an M3 cab. Had a good look round all of them but my heart was already set on the M3 - a dream car at that age (about 22). So, had been there about 20-25 mins max, there was no-one else in the showroom, hadn't bothered the guy for anything the time i was there. I went up and asked him for the keys to the M3 to put the hood up as it had been down in the showroom to make sure that was ok before sealing the deal,


His response? 'Are you just here to play about with the toys all day or are you actually going to buy anything?!'

That man has no idea how close to a slap he was that day! Showed him the cash at that point and reassured him it would not be going to such a partonising, condescending, tt like him and good luck with the sale if that's his normal attitude.

Went and bought a better, lower mileage coupe for less money privately the next day

It's a shame as he always has good stock but myself and anyone that asks me will be always steered away from him


toxgobbler

2,903 posts

222 months

Friday 22nd March 2013
quotequote all
MacW said:
The car is in st condition.

He knows it's in st condition and if he gives you the photos you want then there's no way you'll buy it so it will be a waste of his time. Easier to just get rid of you straight away.

Be thankful you've saved yourself all that time just to see a dog.
This, he realizes that you will not be an easy mark so wants to move on to some easier people to fleece.

lawrence567

Original Poster:

7,507 posts

221 months

Friday 22nd March 2013
quotequote all
My last car i bought was from the Colwyn bay miles away, i phoned the dealer who sent me an additional 20 photos, faxed me copies of all the service history, i said to him i'd get someone to check it out, a friendly PH'er who lived nearby went and had a look, gave it the ok, i then phoned the dealer, we agreed a deal & the car arrived 3 days later on the back of a lorry (i was carless & couldnt get the time off work so got it delivered).
Tempted to write a Google review.

pilchardthecat

7,483 posts

210 months

Friday 22nd March 2013
quotequote all
toxgobbler said:
MacW said:
The car is in st condition.

He knows it's in st condition and if he gives you the photos you want then there's no way you'll buy it so it will be a waste of his time. Easier to just get rid of you straight away.

Be thankful you've saved yourself all that time just to see a dog.
This, he realizes that you will not be an easy mark so wants to move on to some easier people to fleece.
Yes, he knows it's a no-sale because he knows that he has lied on the advert. Hence he doesnt give two fks about the "customer"

TameRacingDriver

20,616 posts

303 months

Friday 22nd March 2013
quotequote all
lawrence567 said:
Tempted to write a Google review.
Do it. Seriously, I do try to look for impressions of dealers these days on google, so you'll be helping people like me. If word gets out, then hopefully over time the cowboys will be put out of business.

pad58

12,549 posts

212 months

Friday 22nd March 2013
quotequote all
Not as labeled? This seems to become the norm as of late.
If the car is A1 then as a seller you would be proud of this fact and happy to show your wears.
I live in rural Wales , to find a decently price car I have to look outside Wales or at least 200 mile round trip and that's not easy/cheap when you come across a lemon.....and if you are reading this you know who you are, git.

Ross1988

1,234 posts

214 months

Friday 22nd March 2013
quotequote all
lawrence567 said:
My last car i bought was from the Colwyn bay miles away, i phoned the dealer who sent me an additional 20 photos, faxed me copies of all the service history, i said to him i'd get someone to check it out, a friendly PH'er who lived nearby went and had a look, gave it the ok, i then phoned the dealer, we agreed a deal & the car arrived 3 days later on the back of a lorry (i was carless & couldnt get the time off work so got it delivered).
Tempted to write a Google review.
You should. If I read this review online, I'd be more than willing to pass business there way if the opportunity arose.



g3org3y

22,518 posts

222 months

Friday 22nd March 2013
quotequote all
toxgobbler said:
MacW said:
The car is in st condition.

He knows it's in st condition and if he gives you the photos you want then there's no way you'll buy it so it will be a waste of his time. Easier to just get rid of you straight away.

Be thankful you've saved yourself all that time just to see a dog.
This, he realizes that you will not be an easy mark so wants to move on to some easier people to fleece.
yes

Shame. Things would just be easier if people were honest.

*Al*

3,830 posts

253 months

Friday 22nd March 2013
quotequote all
Almost certainly a st car and he know it! He's done you a favour and saved you alot of wasted time and money.smile

nickfrog

25,445 posts

248 months

Friday 22nd March 2013
quotequote all
In my experience, 90% of second hand car dealers lie through their teeth and are dodgy uneducated twonks, to remain polite.

Which is really unfair to the other 10% who often get tarred with the same brush.

steveo3002

11,240 posts

205 months

Friday 22nd March 2013
quotequote all
can only assume theres something to hide or theyre a asshat , no reason why every add cant have a folder of pics showing everything in detail

croyde

26,506 posts

261 months

Friday 22nd March 2013
quotequote all
Saw a car at the local Audi dealer so called them a day later to say that I was happy to pay cash for it there and then but, would like a test drive first. They said that they were too busy and would I call back in a couple of days.

I put the phone down and called a BMW dealer 50 miles away who were happy to drive their car to a place that was easy for me to get to for a test drive. I bought that car. This was back in 1998 and I still have it.

I have also owned a Porsche and a Land Rover since yet for some reason I have no interest in Audis biggrin

talksthetalk

10,821 posts

166 months

Friday 22nd March 2013
quotequote all
Move on, car was probably st.
You quoted him as saying
"friendly village garage"
He comes across as a tosser with st cars who lies.
Oh and his garage happens to be in a friendly village.