DVLA - are they on a go slow?

[garos]

OH bought a new car and wanted her Private plate put on, so the dealer said no problem at all as this can be turned round pretty quickly, this was on the 8th March.

Roll forward to today and the V5 still has'nt come back, the dealer is saying DVLA are now taking some time to process new cars/V5s and there is nothing they can do.

Just checking, any one know whats going on?

[yellowjack]

'Go Slow'?

Possibly. It took them three weeks in December/January to get my VED refund to me when I traded my old car in. (Dealer was tight with the price, and £90+ was too much to pass up in the circumstances)

Three weeks to match my tax disc to the DVLA record for me/the car, and to issue a cheque? Per-lease.

[oobster]

I was told by a Ford main dealer last week that it's because there has been an increase in people putting private plates onto brand-new cars due to the 13-plate coming out, and people's daft associations with 13 being unlucky.

[Loplop]

DVLA are very hit and miss at times.

I had to change my car from disabled to standard taxation, it took a few days.

My Dad applied for a logbook, 6 months later, nothing.

His friend then applied for the log book on the same car and it was there in 2 weeks.

Madness.

[E31Shrew]

Currently a backlog of over 6000 transfers at Swansea according to my local DVLA office [ Soon to close with all the others!]

Taking on average 4 weeks instead of 2.

[FourWheelDrift]

They are probably still squabbling over their lottery win. Everything else will be of little importance.

Excuse the mail link, the only other one quickly available was the Scum. - http://www.dailymail.co.uk/news/article-2300091/Lo...

[garos]

Loplop said:

My Dad applied for a logbook, 6 months later, nothing.

She will not be told of this one

[fartIN'ajar]

E31Shrew]Currently a backlog of over 6000 transfers at Swansea according to my local DVLA office [ Soon to close with all the others! said:

Taking on average 4 weeks instead of 2.

Mine tured up last week. Took 4 weeks, not that it mattered.

[fartIN'ajar]

Lol, that went wrong.

[blugnu]

Maybe. My current tax disc is a print out of the email confirmation that I have actually bought one. Two Bank Holidays at the end of the month don't help I suppose.

[Magic919]

I did a couple of retentions and assignments in March and they were pretty quick.

[FourWheelDrift]

blugnu said:

Maybe. My current tax disc is a print out of the email confirmation that I have actually bought one. Two Bank Holidays at the end of the month don't help I suppose.

You could use a "Tax in post". The midwife on call is purely optional

[Tattooboy]

I must have been lucky with my recent dealings with the DVLA, took them exactly 1 week to transfer a private plate.

I did buy it from their web site, maybe that helped??

[MrReg]

Everything seemed to be quite quick until the start of last week, and then all of a sudden they've been very slow unfortunately.

[Rids64]

oobster said:

I was told by a Ford main dealer last week that it's because there has been an increase in people putting private plates onto brand-new cars due to the 13-plate coming out, and people's daft associations with 13 being unlucky.

We've done no more than normal so I don't think that's it. Simply, the DVLA are the most incompetent and inefficient organisation with no customer service ethos and absolutely no concept of the problems their ineptness causes for dealers and customers a-like. Dealerships earn £000s of bonus money for achieving targets in Q1 and the DVLA put all this at risk. They should all be shot.

[Toaster Pilot]

Was getting a bit nervous as 3 weeks rolled past for a change of address on V5 and driving licence (I'm off to the US next week and need my licence to rent a car) but it finally turned up....