Reversing up to petrol pumps.
Discussion
Last week I went to fill my van up at the local Sainsbury's petrol station, as I pulled up, all of the pumps on the left were being used, as the extra long reach hoses on the right aren't long enough to go over or round my van, I decided to reverse up to a pump instead, no harm in that I thought.
Picked the nozzle up and was just about to put it in the filler neck when a woman came running out screaming that they wouldn't start the pumps if I didn't turn the van round to face the shop. I asked if she was being serious as presumably whatever ANPR or CCTV system they have, they would have already clocked my reg front and back.
She was insistent I would have to turn the van round but couldn't give a definitive answer as to why. It's not like I was inconveniencing anyone, half of the pumps were off, and the 6 or so pumps on the left were being used so should anyone have needed to fill up could easily have gone to another pump. I was only trying to save a little bit of time instead of waiting around for 5 mins.
Has anyone ever had this or was she just being a jobs worth?
Picked the nozzle up and was just about to put it in the filler neck when a woman came running out screaming that they wouldn't start the pumps if I didn't turn the van round to face the shop. I asked if she was being serious as presumably whatever ANPR or CCTV system they have, they would have already clocked my reg front and back.
She was insistent I would have to turn the van round but couldn't give a definitive answer as to why. It's not like I was inconveniencing anyone, half of the pumps were off, and the 6 or so pumps on the left were being used so should anyone have needed to fill up could easily have gone to another pump. I was only trying to save a little bit of time instead of waiting around for 5 mins.
Has anyone ever had this or was she just being a jobs worth?
m44kts said:
Last week I went to fill my van up at the local Sainsbury's petrol station, as I pulled up, all of the pumps on the left were being used, as the extra long reach hoses on the right aren't long enough to go over or round my van, I decided to reverse up to a pump instead, no harm in that I thought.
Picked the nozzle up and was just about to put it in the filler neck when a woman came running out screaming that they wouldn't start the pumps if I didn't turn the van round to face the shop. I asked if she was being serious as presumably whatever ANPR or CCTV system they have, they would have already clocked my reg front and back.
She was insistent I would have to turn the van round but couldn't give a definitive answer as to why. It's not like I was inconveniencing anyone, half of the pumps were off, and the 6 or so pumps on the left were being used so should anyone have needed to fill up could easily have gone to another pump. I was only trying to save a little bit of time instead of waiting around for 5 mins.
Has anyone ever had this or was she just being a jobs worth?
I trust you drove away and filled up elsewhere?Picked the nozzle up and was just about to put it in the filler neck when a woman came running out screaming that they wouldn't start the pumps if I didn't turn the van round to face the shop. I asked if she was being serious as presumably whatever ANPR or CCTV system they have, they would have already clocked my reg front and back.
She was insistent I would have to turn the van round but couldn't give a definitive answer as to why. It's not like I was inconveniencing anyone, half of the pumps were off, and the 6 or so pumps on the left were being used so should anyone have needed to fill up could easily have gone to another pump. I was only trying to save a little bit of time instead of waiting around for 5 mins.
Has anyone ever had this or was she just being a jobs worth?
(That would certainly knock Sainsbury's profits and show 'em wouldn't it!).

I can field that one...
Garages have CCTV aimed at the exit, to catch the faces of drivers who drive-off without filling-up as well as the plates (to avoid people claiming it wasn't them - basically - your car stealing petrol isn't an offence and you're not required by law to identify the driver of your car apart from speeding fines AFAIK)
They don't have cameras facing the entrance - and some people know this and thus will try to use the garage 'backwards'.
Furthermore, some garages have a policy of deducting stolen petrol from staff wages - hence some attendants are pretty keen to avoid it happening (tho what they're supposed to do, I've no idea).
Garages have CCTV aimed at the exit, to catch the faces of drivers who drive-off without filling-up as well as the plates (to avoid people claiming it wasn't them - basically - your car stealing petrol isn't an offence and you're not required by law to identify the driver of your car apart from speeding fines AFAIK)
They don't have cameras facing the entrance - and some people know this and thus will try to use the garage 'backwards'.
Furthermore, some garages have a policy of deducting stolen petrol from staff wages - hence some attendants are pretty keen to avoid it happening (tho what they're supposed to do, I've no idea).
I was in a Sainsburys filling station and clocked the CCTV monitor in the office, it looked as if someone was controlling a camera and manually zooming in on plates whilst parked at the pumps, the reg no then came up on the monitor ANPR style. Certainly didn't look automated.
Maybe the had trouble getting your plate or maybe she was like the hundreds of complete muppets they get working in filling stations, like the one that couldn't read the reg number off my fuel card, then couldn't read it from the front of my van and typed it in wrong 4 times!
Maybe the had trouble getting your plate or maybe she was like the hundreds of complete muppets they get working in filling stations, like the one that couldn't read the reg number off my fuel card, then couldn't read it from the front of my van and typed it in wrong 4 times!
405dogvan said:
I can field that one...
Garages have CCTV aimed at the exit, to catch the faces of drivers who drive-off without filling-up as well as the plates (to avoid people claiming it wasn't them - basically - your car stealing petrol isn't an offence and you're not required by law to identify the driver of your car apart from speeding fines AFAIK)
They don't have cameras facing the entrance - and some people know this and thus will try to use the garage 'backwards'.
Furthermore, some garages have a policy of deducting stolen petrol from staff wages - hence some attendants are pretty keen to avoid it happening (tho what they're supposed to do, I've no idea).
Having fitted CCTV to number of petrol station I never tried to pick up the face of drivers on the way out. The exit camera tried to pick up the number plate but it'snot an exact science. Most exits are wide enough so the tanker can get out , which means it's difficult to cover a wide entrance yet be close enough to get a number plate. This was just one chain though. This one had more in the shop than out on the forecourt.Garages have CCTV aimed at the exit, to catch the faces of drivers who drive-off without filling-up as well as the plates (to avoid people claiming it wasn't them - basically - your car stealing petrol isn't an offence and you're not required by law to identify the driver of your car apart from speeding fines AFAIK)
They don't have cameras facing the entrance - and some people know this and thus will try to use the garage 'backwards'.
Furthermore, some garages have a policy of deducting stolen petrol from staff wages - hence some attendants are pretty keen to avoid it happening (tho what they're supposed to do, I've no idea).
Strange.
I always use the petrol station opposite my office to fill up our boats. There is a very long entrance to the pumps, but after the pumps you’re straight out into the exit. Therefore, we can’t drive in normally to fill the boat tanks up (filler at the back of the boat) as the truck would protrude out blocking the exit. So we always drive in the exit, past the pump and have it all facing the wrong way, so the truck is protruding out into the space just after the entrance.
It’s never been a problem for us to do this. No one has ever complained (well, except for the people trying to drive out the exit, as we’re trying to drive in!!)
I always use the petrol station opposite my office to fill up our boats. There is a very long entrance to the pumps, but after the pumps you’re straight out into the exit. Therefore, we can’t drive in normally to fill the boat tanks up (filler at the back of the boat) as the truck would protrude out blocking the exit. So we always drive in the exit, past the pump and have it all facing the wrong way, so the truck is protruding out into the space just after the entrance.
It’s never been a problem for us to do this. No one has ever complained (well, except for the people trying to drive out the exit, as we’re trying to drive in!!)
zed4 said:
Strange.
I always use the petrol station opposite my office to fill up our boats. There is a very long entrance to the pumps, but after the pumps you’re straight out into the exit. Therefore, we can’t drive in normally to fill the boat tanks up (filler at the back of the boat) as the truck would protrude out blocking the exit. So we always drive in the exit, past the pump and have it all facing the wrong way, so the truck is protruding out into the space just after the entrance.
It’s never been a problem for us to do this. No one has ever complained (well, except for the people trying to drive out the exit, as we’re trying to drive in!!)
Worst "I've got a boat, don't you know!" post ever.I always use the petrol station opposite my office to fill up our boats. There is a very long entrance to the pumps, but after the pumps you’re straight out into the exit. Therefore, we can’t drive in normally to fill the boat tanks up (filler at the back of the boat) as the truck would protrude out blocking the exit. So we always drive in the exit, past the pump and have it all facing the wrong way, so the truck is protruding out into the space just after the entrance.
It’s never been a problem for us to do this. No one has ever complained (well, except for the people trying to drive out the exit, as we’re trying to drive in!!)

dufflecoat said:
zed4 said:
Strange.
I always use the petrol station opposite my office to fill up our boats. There is a very long entrance to the pumps, but after the pumps you’re straight out into the exit. Therefore, we can’t drive in normally to fill the boat tanks up (filler at the back of the boat) as the truck would protrude out blocking the exit. So we always drive in the exit, past the pump and have it all facing the wrong way, so the truck is protruding out into the space just after the entrance.
It’s never been a problem for us to do this. No one has ever complained (well, except for the people trying to drive out the exit, as we’re trying to drive in!!)
Worst "I've got a boat, don't you know!" post ever.I always use the petrol station opposite my office to fill up our boats. There is a very long entrance to the pumps, but after the pumps you’re straight out into the exit. Therefore, we can’t drive in normally to fill the boat tanks up (filler at the back of the boat) as the truck would protrude out blocking the exit. So we always drive in the exit, past the pump and have it all facing the wrong way, so the truck is protruding out into the space just after the entrance.
It’s never been a problem for us to do this. No one has ever complained (well, except for the people trying to drive out the exit, as we’re trying to drive in!!)

They are slowly moving to pay at pump, but you can't realy make people use it as some people pay in cash.
I suppose it could be 2 things, first at my local sainsburys someone reversing up to the pump would make it almost impossible for them to get out.
Secondly, I wonder if they have had someone hit a pump doing that recently.
I suppose it could be 2 things, first at my local sainsburys someone reversing up to the pump would make it almost impossible for them to get out.
Secondly, I wonder if they have had someone hit a pump doing that recently.
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t out of me, highly amusing.