Would you use webuyanycar.com?
Would you use webuyanycar.com?
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Discussion

dtrump

Original Poster:

2,126 posts

222 months

Thursday 30th May 2013
quotequote all
A family member is selling their Volvo. Its a C30 1.6D Design...28,000 miles...leather...lots of mot and tax, blah blah

They need to sell it quite quickly and its online at £10,950, but so far after 2 weeks not one call.
Its worth that price for sure and if it were me I'd wait for a buyer and probably take better pictures for the advert, but Im too far away to help out.

They have just got a quote from webuyanycar.com of £9,650. Normally I'd never ever suggest someone especially family to sell in that way. But somehow the quote doesnt seem that low...the hassle and stress for maybe a few months for an extra grand.....or just get it gone right now?

MysteryLemon

4,968 posts

222 months

Thursday 30th May 2013
quotequote all
Remember WBAC will haggle and knock you down once you get the car valued by one of their agents. They will also take an admin fee for the transaction.

How about listing it for sale for £9999.99?

hapless

3,558 posts

248 months

Thursday 30th May 2013
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Why would you not use them if their offer was ok? I don't think they're supposed to be underhand or dodgy, are they? I got a valuation on my car from them once, but I didn't use them because I would have wanted more than £700.

BRMMA

1,908 posts

203 months

Thursday 30th May 2013
quotequote all
The car either isn't worth what you're asking or the advert is crap

I'd use WBAC if the offer was good enough, in your case it sounds more than a fair offer

CallorFold

860 posts

164 months

Thursday 30th May 2013
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If their bottom line offer is a good one, no reason not to take it smile

As previously suggested though, id try listing it at just under £10k first, it may attract some more interest.

Cupramax

11,007 posts

283 months

Thursday 30th May 2013
quotequote all
dtrump said:
its online at £10,950, but so far after 2 weeks not one call.


Its worth that price for sure
Those two statements are rather contradictory. If it was worth it people would have been to at least view it. The simple answer is drop the price as menioned above slight over what WBAC have quoted. Theres only one reason cars dont sell and thats price.

MadMark981

1,755 posts

180 months

Thursday 30th May 2013
quotequote all
MysteryLemon said:
Remember WBAC will haggle and knock you down once you get the car valued by one of their agents. They will also take an admin fee for the transaction.

How about listing it for sale for £9999.99?
They will try to RIP YOU OFF! - I bet they offer £9,500 on the internet and when you go to the agent - he'll come up with something more like £7750 - because "the market for these has gone flat and none of the dealers want it" - before he's even looked at the car ...... furious

Just say no!

Edited by MadMark981 on Thursday 30th May 15:47

BRMMA

1,908 posts

203 months

Thursday 30th May 2013
quotequote all
MadMark981 said:
They will RIP YOU OFF! - I bet they offer £9,500 on the internet and when you go to the agent - he'll come up with something more like £7750 - because "the market for these has gone flat and none of the dealers want it" - before he's even looked at the car ...... furious
If he does do that then surely he won't rip them off as they wouldn't sell to him and if they were stupid enough to still sell at the new price then they deserve to be ripped off

Also any dealer does the same thing when taking a car in for part ex etc

Mark-C

7,734 posts

236 months

Thursday 30th May 2013
quotequote all
MadMark981 said:
MysteryLemon said:
Remember WBAC will haggle and knock you down once you get the car valued by one of their agents. They will also take an admin fee for the transaction.

How about listing it for sale for £9999.99?
They will RIP YOU OFF! - I bet they offer £9,500 on the internet and when you go to the agent - he'll come up with something more like £7750 - because "the market for these has gone flat and none of the dealers want it" - before he's even looked at the car ...... furious
What a strange statement. If they come and offer less then you simply say "No thanks" and that's that. How is that a rip off or even a RIP OFF?

Munter

31,331 posts

272 months

Thursday 30th May 2013
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I think a lot of the "they rip you off" experiences comes from people like the OHs sister.

She got a quote from them for her car. I was surprised how high it was as I'd seen the car. I asked her if she'd been accurate with her description, and she said yes. Then then she took it round 6 months later (who knew prices drop over time...shocker), and she'd not described all the bodywork scratches and dents (someone had literally jumped up and down on the roof and bonnet which had only been pushed back out by hand). Then was angry that they didn't honor the quote. Even though the quote was for a lower mileage, younger, pristine car, very unlike the one she presented to them.

So only expect the quote to be as accurate as your description of the car.

7 Sevens

658 posts

252 months

Thursday 30th May 2013
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I think it's a case of consider each car by each offer. I sold my Abarth 500 into them for about £9k. They deducted an admin fee (£75 I think) and reduced the value by £130 as it had a slight handle bar ding on the bonnet. Having been offered £7.8k at most from 2 dealers and 4 part exchanges and knowing the repair was £100/200 then I couldn't do better them then.

I could have held out for £9/9.5k privately but with cars then coming from dealers for 10k why would any buy my car without any guarantee.

A friend tried a 2yr old 520d but the mileage killed the quote. Another an older Focus which they weren't interested in.

MadMark981

1,755 posts

180 months

Thursday 30th May 2013
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3 years ago I took a mint (yes really) BMW 330i M Sport Auto Saloon, 3 years old with 36,000 miles on the clock, with full BMWSH, new tyres, unkerbed wheels and immaculate bodywork.

I was buying a Porsche Boxster S and the dealer had already offered me a part exchange price of £13,500 and WBAC had given me a quote of £13,850 online and there were no marks to advise them of. So I take a morning off work and go and see WBAC - and as soon as I walk through the door - he's sucking his teeth and straight into "ahh yes - the BMW" ..... (and remember he hasn't even seen the car yet).
"Yeah y'see the market for these is flooded and none of the dealers want it - so the best I can go to is £11,800" .......

Wasted day off, wasted journey and misled. I stormed out - furious and sold it to the dealer the following day when I picked up my Porker! frown

jagracer

8,248 posts

267 months

Thursday 30th May 2013
quotequote all
CallorFold said:
If their bottom line offer is a good one, no reason not to take it smile

As previously suggested though, id try listing it at just under £10k first, it may attract some more interest.
That will more than likely lead to people looking at it and then probably offering £9000-£9500 so the OP would be better off taking wbac's £9600 or thereabouts offer.

Neith

624 posts

171 months

Thursday 30th May 2013
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They offered me less than £2000 for my old EP3 Civic Type-R because 'the market was swamped and no-one wanted a hot hatch anymore'.

The caller then gave me his number (as he'd cold called me) and said "WHEN you haven't sold it and want a realistic value, give me a call".

Sold the car for over £3000 a week later. I wouldn't touch them, but if you put a for sale ad up you can almost bet that they'll harass you.

boobles

15,251 posts

246 months

Thursday 30th May 2013
quotequote all
shout don't use them! They will offer you a price & then knock it down by a few grand once they inspect the car!

otolith

69,584 posts

235 months

Thursday 30th May 2013
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There is no doubt that their business model aims to suck punters in with an unrealistic first offer and then a haggle down.

Office of Fair Trading ruling against them;

http://www.oft.gov.uk/news-and-updates/press/2011/...

OFT said:
The OFT has taken enforcement action against used car buying company webuyanycar.com over concerns that its online valuations were misleading.

An OFT investigation found that nearly 96 per cent* of customers who sold their car to webuyanycar.com received less for their vehicle than the original website valuation, sometimes by hundreds of pounds.

Consumers were given the impression that they would be paid the online valuation if the company's onsite inspection matched the condition entered by the seller online. But once at the appointment, some customers found that other factors reduced the final price from the headline valuation, including 'market conditions'. The OFT also found that vehicle inspectors were set targets regarding the purchase of vehicles, sometimes to reduce the valuation offered by up to 25 per cent, upon reappraisal.
The likes of WBAC are for distress sales or people who are willing to waste a lot of money to avoid the hassle of selling, IMO.

northwest monkey

6,370 posts

220 months

Thursday 30th May 2013
quotequote all
The mong is strong in this thread.....

They don't "rip anybody off" - they offer a price you don't have to accept. I know 2 people who have sold cars to WBAC & both of them were honest with the description & both of them got the money they were offered online.

Bloody modern day pirates they are.....

rolleyes

boobles

15,251 posts

246 months

Thursday 30th May 2013
quotequote all
So they don't mislead people then? The replies would suggest that perhaps they do! rolleyes

northwest monkey

6,370 posts

220 months

Thursday 30th May 2013
quotequote all
boobles said:
So they don't mislead people then? The replies would suggest that perhaps they do! rolleyes
Read the posts back.

One guy was offered £2k for a Civic but wanted more. He didn't say they offered him £10k online & then chipped it down to £2k.

One posters sister badly described the car so was chipped down & one poster took in a 3 litre, 3 year old car.

The rest is anecdotal & not first hand experience.

Like I said, I know 2 people who have sold WBAC cars & both were honest with the description & both got the money they were offered.

I don't think anybody has ever claimed they will offer more than anyone else, but if you want a quick sale then they offer a solution.

BT52

599 posts

304 months

Thursday 30th May 2013
quotequote all
dtrump said:
They have just got a quote from webuyanycar.com of £9,650.
Phone them and that will drop.

Let their agent see it and it will drop further.

The initial price they quote is misleading. They NEVER actually pay that.