Auto Ex Survey
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Discussion

tbc

Original Poster:

3,017 posts

206 months

Tuesday 27th August 2013
quotequote all
not sure if those in PH towers will appreciate posting a 'rival' motoring journals work

but it's all over the place so why ignore it

Lexus comes top

http://www.autoexpress.co.uk/car-news/65439/car-de...

But my theory is if you drive an unreliable car it is more likely to spend more time at the dealers and therefore more people will have a chance to be critical

make of it what you will

Bullett

11,193 posts

215 months

Tuesday 27th August 2013
quotequote all
I think peoples expectations come into it as well. For example they have higher expectations of the prestige brands than the budget brands. I have had both a Porsche and a Skoda. They are both highly rated by the survey but Porsche in actual terms in vastly superior to Skoda, environment, customer service, everything. Nothing wrong with Skoda but just nowhere near as good as Porsche.

I know they are extremes but if you go in with low expectations you are more easily pleased.

Well done to Lexus for being prestige and top!