Broken Down !
Author
Discussion

MondeoMan1981

Original Poster:

2,444 posts

200 months

Thursday 29th August 2013
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So thanks to BMW reinventing the steering lock from a manual reliable thing to an unreliable electrical thing made seemingly of cheese, I'm sat in a car park waiting recovery.

Will we have a couple of PH sweepstakes?

1) When will the overworked breakdown patrol chap arrive?

2) How much ££££ will BMW shaft me for to fix a problem that shouldn't really be occurring on a 6 year old car?

Virtual pints and a pat on the back for the winner!

Limpet

6,596 posts

178 months

Thursday 29th August 2013
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1) 2 hours

2) £600

Funny enough, my last breakdown was in a BMW too frown

TheEnd

15,370 posts

205 months

Thursday 29th August 2013
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The lucky option is some sort of software update. Not sure exactly what it does, but it frequently gets rid of the errors. The other more probable fix is a new steering column.


RobinSherwood

336 posts

232 months

Thursday 29th August 2013
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I have had the same fault on my 05 120d Sport. Assuming it is the same as mine it will unlock you just have to persevere take the key out of the slot, put it back in and it will unlock and if necessary get out of the car lock the car open it and get back in.

Mine kept doing it and BMW said it needed a new steering rack at £xxxxx so a friend who is a high end independent plugged his laptop in reset the error message in the ECU and since then the problem has not reoccurred even once.

HTH as I would hate you to be talked into a new rack for nothing.

Bear Phils

891 posts

153 months

Thursday 29th August 2013
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Why in the hell does everything have to electric these days? Surely the mechanical one is cheaper to make?

MondeoMan1981

Original Poster:

2,444 posts

200 months

Thursday 29th August 2013
quotequote all
Update - have tried key in , key out , wheel jiggles as mentioned here and in the 1,000,000 other threads about same issue across the web - completely dead, red wheel warning light.

Recovery have been twenty mins back -, sent for low loader now.

Hopefully a reprogrammed CAS thingy will have me back on the road, failing that it's time for a new rack. If it's the latter will be making noise at BMW UK HO as this isn't a serviceable type part and shouldn't be failing - might be lucky and get a contribution given my FSH.

TheEnd

15,370 posts

205 months

Thursday 29th August 2013
quotequote all
They are electric locks as there isn't a mechanical key in the side of the column.
I'm pretty sure that having a steering lock has been a legal thing for quite some time now, and when car companies moved away from mechanical keys to electronic bits, they need the electric lock.


fjord

2,143 posts

154 months

Thursday 29th August 2013
quotequote all
TheEnd said:
They are electric locks as there isn't a mechanical key in the side of the column.
I'm pretty sure that having a steering lock has been a legal thing for quite some time now, and when car companies moved away from mechanical keys to electronic bits, they need the electric lock.
But then, whats wrong with a normal key?

These bullst electronic keys have literally 0 benefits, apart from arsenuggets who buy a stty 1-series and want to feel like they are starting up the USS Enterprise every time they push their fking start/stop button.

s p a c e m a n

11,372 posts

165 months

Thursday 29th August 2013
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Oh the irony, the OP cant drive his car even though hes got the key when a few months ago any idiot with a laptop could drive off with them.


RobinSherwood

336 posts

232 months

Thursday 29th August 2013
quotequote all
MondeoMan1981 said:
Update - have tried key in , key out , wheel jiggles as mentioned here and in the 1,000,000 other threads about same issue across the web - completely dead, red wheel warning light.

Recovery have been twenty mins back -, sent for low loader now.

Hopefully a reprogrammed CAS thingy will have me back on the road, failing that it's time for a new rack. If it's the latter will be making noise at BMW UK HO as this isn't a serviceable type part and shouldn't be failing - might be lucky and get a contribution given my FSH.
Hi again,

I was getting the red wheel warning light so that in itself does not mean it is not an electronic rather than mechanical fault.

DKS

1,802 posts

201 months

Thursday 29th August 2013
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What a croc of timewasting st.
I think I've had one car ever, over 30 of them in 16 years that had a slightly sticky steering lock. If it gives too much gip you could just break the stupid thing off.
Poxy modern cars.

iva cosworth

44,044 posts

180 months

Thursday 29th August 2013
quotequote all
I had no idea the electric steering lock even existed...confused

As said above,what a load of crap,the mechanical one was perfectly okay for decades.

MondeoMan1981

Original Poster:

2,444 posts

200 months

Tuesday 3rd September 2013
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Holy thread resurrection Batman!

So to answer my own questions..... Phone call to AA to dumping car at dealer took 4hrs 45mins!

New column , cas unit and c£1100 later my car is good. No contribution from BMW seemingly on basis history isn't completely BMW franchises - but I'll take this up with BMW UK direct as I'm struggling to see what work is done on the column and sealed CAS units during a routine service.....

Have loved my BMWs I've had but they've spent most time in the dealer.... and the previous one was approved used.... just like VAG in that it's all about perception.

kambites

69,895 posts

238 months

Tuesday 3rd September 2013
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Ahhh, the joys of German reliability.

jjones

4,460 posts

210 months

Tuesday 3rd September 2013
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£1100 for a dicky steering lock redface

markmullen

15,877 posts

251 months

Tuesday 3rd September 2013
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MondeoMan1981 said:
Holy thread resurrection Batman!
No contribution from BMW seemingly on basis history isn't completely BMW franchises - but I'll take this up with BMW UK direct as I'm struggling to see what work is done on the column and sealed CAS units during a routine service.....
It's not that they would have looked at it during service, you're wanting goodwill from the manufacturer on a 6 year old car, understandably they're only likely to go the extra mile for people who are continuing customers.

Every manufacturer I know will look less favourably on a goodwill payment without a full manufacturer service history.

PoleDriver

29,177 posts

211 months

Tuesday 3rd September 2013
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When I had a 1 series a few years back I had a similar problem. I rang BMW assist and an engineer was with me in about 45 minutes, plugged his laptop in and cleared the problem!
That was good service in my book!

Limpet

6,596 posts

178 months

Tuesday 3rd September 2013
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Aren't modern cars wonderful?

CDP

7,865 posts

271 months

Tuesday 3rd September 2013
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jjones said:
£1100 for a dicky steering lock redface
Yeah, sometimes the ignition barrel (as opposed to steering lock) jams in my Vectra but fiddling with the key undoes it eventually. The main agent it's £60 for the part and I can fit it myself in five minutes using a pin...

stewjohnst

2,479 posts

178 months

Tuesday 3rd September 2013
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Sypmathise with the OP.

Have got a keyless ignition 5 series that I've just got back from the garage after having a new key programmed.

One key had been killed via a washing machine ages ago and I finally lost my remaining key last week, leaving the car immobilised on the drive.

Cue the AA man in a van turning up at home despite me explaining to them I could unlock the car with the busted key manually but had nowhere to put it to get the steering lock off to straighten the front wheels so a patrol was useless.

Annoyingly, there is also no override release for the electronic handbrake either so it ended up taking a whole day of waiting around for them to first send a low loader without any dollies to then send another and me and two blokes manhandled it around the front of the house on roller skates and on to the back of the truck...

Tech for tech's sake is a pain.

At least BMW did a decent wash and valet - should last it till Christmas.