Bought car from dealer, now major fault? Should they fix it?
Bought car from dealer, now major fault? Should they fix it?
Author
Discussion

dave828

Original Poster:

62 posts

156 months

Thursday 28th November 2013
quotequote all
Ok, i bought a car from a trader that trades from home, he was very professional, had a few cars, website ect ect but he trades from home.
My car a 118d has recently blown the rear diff 3 weeks after purchase.

On the receipt it states that the car will be provided with a '28 day parts & labour guarantee on the engine & gearbox excl accidental damage, wear & tear from the purchase date' i bought the car on the 4th of this month so im within the 28 days.

Would a differential be covered under this? or would the dealer be liable for repair costs?

JimmyConwayNW

3,632 posts

154 months

Thursday 28th November 2013
quotequote all
Call him to establish the situation he may happily agree to cover it or try to wriggle out. This will then determine your response.

sone

4,612 posts

267 months

Thursday 28th November 2013
quotequote all
If he is a dealer he's liable I believe for 3 months whether he likes it or not. I'd be taking the car back to him right now.

chrisw666

22,655 posts

228 months

Thursday 28th November 2013
quotequote all
Contact the seller, explain the problem and if he offers to have it looked at then allow him to do this first. Don't go in quoting the SOGA or any other bks and don't tell him X garage said whatever until he has the chance to get his own workshop/preferred garage look at the car.

Engineer1

10,486 posts

238 months

Thursday 28th November 2013
quotequote all
chrisw666 said:
Contact the seller, explain the problem and if he offers to have it looked at then allow him to do this first. Don't go in quoting the SOGA or any other bks and don't tell him X garage said whatever until he has the chance to get his own workshop/preferred garage look at the car.
This charging in demanding rights can put peoples backs up going in expressing disapointment and asking what they will do to help gives them chance to do more than the bare minimum legally required.

JimmyConwayNW

3,632 posts

154 months

Thursday 28th November 2013
quotequote all
Be interested to see how this pans out.

Rich_W

12,548 posts

241 months

Thursday 28th November 2013
quotequote all
Engineer1 said:
chrisw666 said:
Contact the seller, explain the problem and if he offers to have it looked at then allow him to do this first. Don't go in quoting the SOGA or any other bks and don't tell him X garage said whatever until he has the chance to get his own workshop/preferred garage look at the car.
This charging in demanding rights can put peoples backs up going in expressing disapointment and asking what they will do to help gives them chance to do more than the bare minimum legally required.
Also gives them the chance to say "naff off see me in court" knowing it will cost more money/time/effort than you want

POORCARDEALER

8,663 posts

270 months

Thursday 28th November 2013
quotequote all
Loads of these threads on pistonheads at the minute....


Escy

4,129 posts

178 months

Sunday 1st December 2013
quotequote all
Any updates?

SpeckledJim

34,071 posts

282 months

Sunday 1st December 2013
quotequote all
sone said:
If he is a dealer he's liable I believe for 3 months whether he likes it or not. I'd be taking the car back to him right now.
Supporting link please?

OP, the dealer should cover this for you.

Welshbeef

49,633 posts

227 months

Sunday 1st December 2013
quotequote all
Always go back to the seller see what happens.


If you have bought say a 300k mile car then wear and tear are probably get out clauses for the seller.



I do wonder if more people should ask for a " trade sale" as in sold as seen you get it for less if anything goes wrong you deal with it.


Anyway hope it works out for the OP and isn't a wallet kicking just before Xmas.

daemon

40,169 posts

226 months

Sunday 1st December 2013
quotequote all
sone said:
If he is a dealer he's liable I believe for 3 months whether he likes it or not. I'd be taking the car back to him right now.
No.

Thats not the case.

He has to "warrant the condition of the car" for a period of roughly, but not limited to, six months.

That is to say, the car should be free from faults for that period and if a fault occurs it would be up to the dealer to prove it was not there at the time of sale.

A fault is very distinct from wear and tear. For example, if a gearbox blows up at 80K miles it would be reasonable to assume its a fault. However if a clutch goes at 80K miles it would be reasonable to assume its wear and tear.

The age, miles and price paid also need to be taken in to consideration.

In this case, there is no doubt in my mind, nor would there be any doubt via what i've said above, and via reading the SOGA relating to used cars, that the dealer should be repairing this without quibble.

anonymous-user

83 months

Sunday 1st December 2013
quotequote all
Welshbeef said:
I do wonder if more people should ask for a " trade sale" as in sold as seen you get it for less if anything goes wrong you deal with it.
Pretty sure a trader can't do this unless it's to another trader, the law doesn't permit it. I believe the trader can make that arrangement with a customer, write "trade sale" on the invoice etc and the private punter can still come back later and assert their SOGA rights if they're an arse.

MondeoMan1981

2,457 posts

212 months

Sunday 1st December 2013
quotequote all
charltjr said:
Pretty sure a trader can't do this unless it's to another trader, the law doesn't permit it. I believe the trader can make that arrangement with a customer, write "trade sale" on the invoice etc and the private punter can still come back later and assert their SOGA rights if they're an arse.
My view too - cant waive your statutory rights.

POORCARDEALER

8,663 posts

270 months

Sunday 1st December 2013
quotequote all

Its an offence which you can be fined for writing "trade sale, sold as seen etc etc" on an invoice unless its to a bonafide motor trader.

I would agree though there should be a mechanism in place for the public to buy cars "as seen" from the trade.

Escy

4,129 posts

178 months

Sunday 1st December 2013
quotequote all
Out of interest, what's the age and mileage on this car?

I've started a thread in the Business section about warranties but asking more from the traders point of view. I'm interested to see the outcome.

jeff666

2,458 posts

220 months

Sunday 1st December 2013
quotequote all
POORCARDEALER said:
Its an offence which you can be fined for writing "trade sale, sold as seen etc etc" on an invoice unless its to a bonafide motor trader.

I would agree though there should be a mechanism in place for the public to buy cars "as seen" from the trade.
Their is, you write "sold as scrap and not fit for purpose" on the receipt, if the buyer signs a copy then you as the seller are fire proof. (regardless of value)

The above is straight from the mouth of a trading standards guy.

daemon

40,169 posts

226 months

Monday 2nd December 2013
quotequote all
jeff666 said:
POORCARDEALER said:
Its an offence which you can be fined for writing "trade sale, sold as seen etc etc" on an invoice unless its to a bonafide motor trader.

I would agree though there should be a mechanism in place for the public to buy cars "as seen" from the trade.
Their is, you write "sold as scrap and not fit for purpose" on the receipt, if the buyer signs a copy then you as the seller are fire proof. (regardless of value)

The above is straight from the mouth of a trading standards guy.
No. If you were to put "sold as scrap and not fit for purpose" on say, a £10K 3 Series and the new buyer drove off in it then you would be seen as trying to avoid your responsibilities under the SOGA.

To be "fire proof" it would have to be a few hundred pounds worth of car and it MUST be trailered or towed off your premises.

And that came from a Justice of the Peace, whos also a Dealer Principal over four brands and 50 years in the trade.

POORCARDEALER

8,663 posts

270 months

Monday 2nd December 2013
quotequote all
jeff666 said:
POORCARDEALER said:
Its an offence which you can be fined for writing "trade sale, sold as seen etc etc" on an invoice unless its to a bonafide motor trader.

I would agree though there should be a mechanism in place for the public to buy cars "as seen" from the trade.
Their is, you write "sold as scrap and not fit for purpose" on the receipt, if the buyer signs a copy then you as the seller are fire proof. (regardless of value)

The above is straight from the mouth of a trading standards guy.
As Daemon has said above, trading standards wont allow this, and see it as bending the rules and the dealer is leaving themselves wide open to prosecution

jeff666

2,458 posts

220 months

Monday 2nd December 2013
quotequote all
anonymous said:
[redacted]