Another reason why personal plates are stupid. (A mini Rant)
Another reason why personal plates are stupid. (A mini Rant)
Author
Discussion

HorneyMX5

Original Poster:

5,766 posts

180 months

Thursday 12th December 2013
quotequote all
Why are companies so useless at delivering the service for which they make all their money???????

Happily enjoying the M1 on Tuesday and what I can only assume was a meteorite struck my windscreen causing a massive bang, a big stone chip and a requirement for clean undergarments. As my journey back down to the warmer counties continued said stone chip spread into a series of lovely cracks. Brilliant, just what I need before Christmas. Oh well, could have been worse, the chunk of moon could have hit the bodywork.

I get home and ring my insurance company who look up my details and put me straight through to the screen people having passed my car details on. I give them the reg **53 *** which is a personal plate the last owner left on the car and state it's a 2007 Civic Type R GT which has rain sensing wipers and auto lights. No problem Mr Horne, they say, Thursday morning at your place of work. Brilliant, I double check they have noted the car is a GT spec car with the sensors, they have this noted.

This morning the nice man arrives from National Windscreens. He looks at the car, looks at his worksheet, looks at the car, looks at his worksheet. "It's not a 2003 car is it? We've got the wrong screen."

Urrgggggggh.

Edited by HorneyMX5 on Thursday 12th December 10:17

shortar53

548 posts

303 months

Thursday 12th December 2013
quotequote all
A similar thing happened to a friend of mine - the windscreen company turned up with the windscreen for a G reg Astra - not entirely sure if they made a VXR back then though...

Alapeno

1,391 posts

177 months

Thursday 12th December 2013
quotequote all
Sorry I have nothing to add but I am also called Mr Horne and own an mx5 byebye


Finlandia

7,818 posts

261 months

Thursday 12th December 2013
quotequote all
That's not really a personal plate issue though.

jeremyc

28,184 posts

314 months

Thursday 12th December 2013
quotequote all
Finlandia said:
That's not really a personal plate issue though.
Yes it is: a 2003 'plate on a 2007 car.

The windscreen guys have assumed from the 'plate that a 2003 screen was needed.

HorneyMX5

Original Poster:

5,766 posts

180 months

Thursday 12th December 2013
quotequote all
Finlandia said:
That's not really a personal plate issue though.
Isn't it? Pretty sure them taking the reg as 53 and assuming the car is a 2003 despite me stating, twice, that the car is a 2007 with sensors in the screen makes it very much a personal plate issue.

HorneyMX5

Original Poster:

5,766 posts

180 months

Thursday 12th December 2013
quotequote all
Alapeno said:
Sorry I have nothing to add but I am also called Mr Horne and own an mx5 byebye
beer

ArsE92

21,357 posts

217 months

Thursday 12th December 2013
quotequote all
HorneyMX5 said:
Finlandia said:
That's not really a personal plate issue though.
Isn't it? Pretty sure them taking the reg as 53 and assuming the car is a 2003 despite me stating, twice, that the car is a 2007 with sensors in the screen makes it very much a personal plate issue.
No. The issue is that they are idiots. They shouldn't have assumed.

Finlandia

7,818 posts

261 months

Thursday 12th December 2013
quotequote all
ArsE92 said:
HorneyMX5 said:
Finlandia said:
That's not really a personal plate issue though.
Isn't it? Pretty sure them taking the reg as 53 and assuming the car is a 2003 despite me stating, twice, that the car is a 2007 with sensors in the screen makes it very much a personal plate issue.
No. The issue is that they are idiots. They shouldn't have assumed.
Exactly. What about all the countries with no age defined number plates, or real personal plates that can be anything from 1 to MY CAR?

ArsE92

21,357 posts

217 months

Thursday 12th December 2013
quotequote all
Finlandia said:
ArsE92 said:
HorneyMX5 said:
Finlandia said:
That's not really a personal plate issue though.
Isn't it? Pretty sure them taking the reg as 53 and assuming the car is a 2003 despite me stating, twice, that the car is a 2007 with sensors in the screen makes it very much a personal plate issue.
No. The issue is that they are idiots. They shouldn't have assumed.
Exactly. What about all the countries with no age defined number plates, or real personal plates that can be anything from 1 to MY CAR?
Indeed.

I'm surprised that any organisation in this sector doesn't have a system where they enter the registration mark, and it brings up all the car details so you know you are ordering the correct part.

In fact, I'd bet £50 that Autoglass National Windscreens do have such a system.

RGambo

885 posts

199 months

Thursday 12th December 2013
quotequote all
jeremyc said:
Finlandia said:
That's not really a personal plate issue though.
Yes it is: a 2003 'plate on a 2007 car.

The windscreen guys have assumed from the 'plate that a 2003 screen was needed.
Assumption! the mother and father of all fkups !