Does anyone work for BMW Service/Parts? 18/12
Does anyone work for BMW Service/Parts? 18/12
Author
Discussion

crazy about cars

Original Poster:

4,454 posts

199 months

Sunday 29th December 2013
quotequote all
Long shot here but hopefully someone here works with BMW Service/Parts department.

There's a part that's been ordered on 6/12/2013 and have been confirmed as in transit on 18/12/2013 but currently still not with the BMW dealership. Does it normally take as long?

Also, is it possible to track the whereabouts of the parts?

Thank you!

edit: Typo in the title but not sure how to edit frown

ejenner

4,653 posts

211 months

Sunday 29th December 2013
quotequote all
I've heard BMW are having a lot of trouble getting parts to the UK at the moment. Maybe they have credit issues.

I service BMWs and MINIs so buying a fair bit. Only stuff in the UK is easy to get.

crazy about cars

Original Poster:

4,454 posts

199 months

Sunday 29th December 2013
quotequote all
ejenner said:
I've heard BMW are having a lot of trouble getting parts to the UK at the moment. Maybe they have credit issues.

I service BMWs and MINIs so buying a fair bit. Only stuff in the UK is easy to get.
Thanks for the quick reply!

The part is from Germany. Why would BMW have credit issues though... just seems bizarre eek

edit: also would seem a bit odd to tell me part is in transit if it's not being ordered successfully.

ejenner

4,653 posts

211 months

Sunday 29th December 2013
quotequote all
crazy about cars said:
ejenner said:
I've heard BMW are having a lot of trouble getting parts to the UK at the moment. Maybe they have credit issues.

I service BMWs and MINIs so buying a fair bit. Only stuff in the UK is easy to get.
Thanks for the quick reply!

The part is from Germany. Why would BMW have credit issues though... just seems bizarre eek

edit: also would seem a bit odd to tell me part is in transit if it's not being ordered successfully.
I suppose they normally tell me if it is in Germany and they won't be able to get it. It's been going on for a few months now. Don't know what the problem is. Credit problems was just a guess.

crazy about cars

Original Poster:

4,454 posts

199 months

Sunday 29th December 2013
quotequote all
ejenner said:
suppose they normally tell me if it is in Germany and they won't be able to get it. It's been going on for a few months now. Don't know what the problem is. Credit problems was just a guess.
not good news so far...hopefully I'm not getting fobbed off after waiting 3 weeks!