Should I be angry?
Author
Discussion

KM666

Original Poster:

1,757 posts

213 months

Friday 24th January 2014
quotequote all
On my most recent trip down to cornwall I required the services of the RAC. I was driving to the petrol station the night before I was due to leave and when I gave it some revs on the bypass the 02 sensor 'popped out':


It threw the car into limp mode so I nursed to a friends house and left it there overnight. The next day having failed to blag a mate to come and weld it back in before a 240 mile trip I found my RAC membership card and resigned myself to making the journey home on a low loader. The RAC guy had a torch so could see the thread had been stripped on the sensor, the problem was solved by him making an hour round trip to pick up a new 02 sensor (£100) and simply screwing it back in.

The twist is this, the exhaust is 14 days old, I saw that the fitter had trouble removing the 02 and had obviously stripped the thread as he swore then got a senior guy to have a look. Rather than sell me one the senior bloke decided he could fix it and they got it back in.

The RAC guy was livid when he noticed the exhaust was new and that this had happened, he suggested I take it up with the garage.

However, the garage charged £99 for a new catalyst and front pipe (where the 02 sensor plugs in). The RAC charged me £100 for the new 02 sensor. £199 all in is still cheaper than Kwik Fit or a local exhaust fitter would charge me. They sell tyres dirt cheap and they are a business I cant afford to fall out with.

Personally I was pissed off when I thought I might be going 240 miles in the cab of an orange low loader at 55mph. But even at the time I was suprised how insistant the RAC guy was that I do something about it. Is this something I should put time into or just forget it?

Edited by KM666 on Friday 24th January 23:10

divetheworld

2,565 posts

165 months

Friday 24th January 2014
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You break it, you fix it. Send them the invoice.

schmalex

13,616 posts

236 months

Friday 24th January 2014
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I'd just suck it up, but make sure I had a word with the manager of the garage and tell them what happened and that I wasn't overly happy, but mistakes do happen, personally. You still got a reasonable deal overall and sometimes, it's just not worth winning every battle

nipsips

1,167 posts

165 months

Friday 24th January 2014
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Garage trys to help you out by saving you the cost of a lambda and it failed - suck it up dude!

rouge59

332 posts

157 months

Friday 24th January 2014
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Obviously I haven't read your dreary opening post, but the day you ask whether you should be angry by asking the opinions of strangers on an Internet forum is the day you should really start reassessing your life.


You're welcome.

Edited by rouge59 on Friday 24th January 23:27

Jim AK

4,029 posts

154 months

Friday 24th January 2014
quotequote all
schmalex said:
I'd just suck it up, but make sure I had a word with the manager of the garage and tell them what happened and that I wasn't overly happy, but mistakes do happen, personally. You still got a reasonable deal overall and sometimes, it's just not worth winning every battle
This.


Leptons

5,493 posts

206 months

Friday 24th January 2014
quotequote all
nipsips said:
Garage trys to help you out by saving you the cost of a lambda and it failed - suck it up dude!
+1

KM666

Original Poster:

1,757 posts

213 months

Saturday 25th January 2014
quotequote all
I cant really get angry about having ultimately saved money. Just curious what the RAC guys beef was.

KM666

Original Poster:

1,757 posts

213 months

Saturday 25th January 2014
quotequote all
rouge59 said:
Obviously I haven't read your dreary opening post, but the day you ask whether you should be angry by asking the opinions of strangers on an Internet forum is the day you should really start reassessing your life.





You're welcome.



Edited by rouge59 on Friday 24th January 23:27
Oh look, Billy Big Balls has come wading in with an opinion. Nice effort.

surveyor

18,691 posts

214 months

Saturday 25th January 2014
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KM666 said:
I cant really get angry about having ultimately saved money. Just curious what the RAC guys beef was.
He probably spends 40% of his time fixing other people's bodges.

Don't let him influence you.


deltashad

6,731 posts

227 months

Saturday 25th January 2014
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GenePoolReject13

1,970 posts

219 months

Saturday 25th January 2014
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I would just have a word with garage, be polite and tell them you would appreciate honesty if they cock up, everyone makes mistakes etc.
I would be more annoyed about a breakdown so far from home than a mechanic stripping a thread and costing me the price of a new part.

iva cosworth

44,044 posts

193 months

Saturday 25th January 2014
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KM666 said:
rouge59 said:
Obviously I haven't read your dreary opening post, but the day you ask whether you should be angry by asking the opinions of strangers on an Internet forum is the day you should really start reassessing your life.





You're welcome.
Oh look, Billy Big Balls has come wading in with an opinion. Nice effort.
Don't feed the Troll.

Just had a read of some of his other posts in his 4 month stay here.....rolleyes

KM666

Original Poster:

1,757 posts

213 months

Saturday 25th January 2014
quotequote all
They're doing a free wheel alignment and tracking check for me in the week so i'll mention it then. They had checked the exhaust over when I got my wheel alignment adjusted a week ago. So its something the guy will probably want to know about having paid off or not.

chris1roll

2,054 posts

274 months

Saturday 25th January 2014
quotequote all
I wouldn't bé.

Fecking things get so siezed in even with copious amounts of graphite spray for days before, that the threads stripping on the way out is not uncommon.
(Theres also the possibilty the thread was crossed when originally fitted, so not your fitters fault at all)
They tried to save you a new one and i didnt workk out.

bazza white

3,761 posts

158 months

Saturday 25th January 2014
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As above it could have been seized and they could have given you a bill for a new part any way.


They should have mentioned it was dodgy though and told you that it may or may not last.