Insurance valuation shortfall

[Jonny TVR]

One of our cars was written off (not our fault as driver went into the back of it). The insurance company are putting the value of it at £1K less than its replacement value regardless of the evidence presented to them. Whats the solution??!

[blongs]

You refer your case to the Financials Ombudsman who rules according to the guidelines.

http://www.financial-ombudsman.org.uk/publications...

[dacouch]

blongs said:

You refer your case to the Financials Ombudsman who rules according to the guidelines.

http://www.financial-ombudsman.org.uk/publications...

This link is what you need, I suggest you read it a couple of times and pay particular attention to sections 2, 5, 6 & 8.

A mistake people make is assuming advertised prices as the value of the car whereas the Ombudsman generally regards the advertised price as a starting price for negotiation.