Rip off Citroen Service
Rip off Citroen Service
Author
Discussion

stevoslw79

Original Poster:

11 posts

151 months

Sunday 8th June 2014
quotequote all
Hi my leased Citroën ds4 2.0hdi d-style 160 manual is due its 1st service and the local Citroën garages are quoting £230 inc vat.
Seems very steep considering my new Golf R DSG will only cost £150.
Can i take this to an independent providing Citroën genuine parts are used and they state this on the invoice???
Many Thanks
Steve

Troubleatmill

10,210 posts

188 months

bigandclever

14,347 posts

267 months

Sunday 8th June 2014
quotequote all
Don't ask us, ask the lease company.

stevoslw79

Original Poster:

11 posts

151 months

Sunday 8th June 2014
quotequote all
bigandclever said:
Don't ask us, ask the lease company.
Its leased through Citroen so didn't want a biased answer

Mandat

4,618 posts

267 months

Sunday 8th June 2014
quotequote all
So, where is the rip off?

stevoslw79

Original Poster:

11 posts

151 months

Sunday 8th June 2014
quotequote all
Troubleatmill said:
Many Thanks, will this apply to a lease car? Citroen have the log book and my Mrs is only a registered keeper

bigandclever

14,347 posts

267 months

Sunday 8th June 2014
quotequote all
stevoslw79 said:
bigandclever said:
Don't ask us, ask the lease company.
Its leased through Citroen so didn't want a biased answer
But if your lease says "You must service through a franchised Citroen dealer and no-one else or we'll tweak your nips", that's where your answer will be.

ikarl

4,048 posts

228 months

Sunday 8th June 2014
quotequote all
Surely you researched this before you agreed to the lease?

d11nc_r

57 posts

243 months

Sunday 8th June 2014
quotequote all
I own a mobile vehicle servicing company and would say that I find about 25% of leased vehicles have it written in to the contracts that only main dealers can service them, but as for all the others then all you have to ensure is the company you use to do the work is vat registered and uses parts of OE quality.
The price you have been quoted does seem very high to me as you're first service should most likely only consist of new engine oil and filter and cabin filter.
If you do have to use them then you can try shopping around different main dealers ( the difference in price can amaze you) and you could also enquire about supplying you're own oil as some main dealers will charge you crazy £ per litre. Euro car parts website often offer the general public very good prices on this.

Saleen836

12,490 posts

238 months

Sunday 8th June 2014
quotequote all
Have you had a look at your local Citroen dealer websites?

Mrs Saleens DS3 is leased and was due a service and had a quote of just under £200, then I found this offer from the dealer it was purchased from...
http://www.pentonmotorgroup.com/service-plans-and-...

AgentZ

301 posts

157 months

Sunday 8th June 2014
quotequote all
Saleen836 said:
Have you had a look at your local Citroen dealer websites?

Mrs Saleens DS3 is leased and was due a service and had a quote of just under £200, then I found this offer from the dealer it was purchased from...
http://www.pentonmotorgroup.com/service-plans-and-...
That ad doesn't say it but with the 3X MOT's included indicate it is for cars 3+ years old?

Saleen836

12,490 posts

238 months

Sunday 8th June 2014
quotequote all
AgentZ said:
Saleen836 said:
Have you had a look at your local Citroen dealer websites?

Mrs Saleens DS3 is leased and was due a service and had a quote of just under £200, then I found this offer from the dealer it was purchased from...
http://www.pentonmotorgroup.com/service-plans-and-...
That ad doesn't say it but with the 3X MOT's included indicate it is for cars 3+ years old?
Correct, Mrs Saleens car was used but even not using the 3 MOT's it should still work out a lot cheaper for the servicing I would have thought.

AgentZ

301 posts

157 months

Sunday 8th June 2014
quotequote all
Saleen836 said:
Correct, Mrs Saleens car was used but even not using the 3 MOT's it should still work out a lot cheaper for the servicing I would have thought.
Generally speaking from what I have seen, manufacturers don't tend to offer such service deals on cars up to 3 years old.

They take advantage of the car being in warranty.

anonymous-user

83 months

Sunday 8th June 2014
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Most manufacturers let you buy an e.g. 3 year service plan, before 1st service is carried out.
Typically around 3 services for the price of 2. May be worth looking at.

A quick google DS4 service plan:-
All your servicing from a main dealers from as little as £12 per month.

Key Beneifts of a Toomey Service Plan:
•Inflation Proof: All servicing prices are fixed for he duration of the plan.
•Alternative Transport: Free courtesy car or collection and delivery service (subject to availability).
•Free Puncture Repairs: We will repair your damaged tyres free of charge (where legally possible).
•Free Health-Checks:Free 7 point health-checksfor your vehicle whenever you need one.


Edited by anonymous-user on Sunday 8th June 23:32

anonymous-user

83 months

Sunday 8th June 2014
quotequote all
Block exemption rules don't stop lease companies specifying main dealer only servicing - that's not the same thing as the manufacturer trying to tie you in to main dealers only.

Read the lease docs, it will specify it in there.

Doesn't sound like an excessive price for a dealer service IMO, more like the golf is very cheap. Are you sure that's really all it is? I know VW are doing a £150 minor service deal at the moment but that's only for older cars.