new windscreen and insurance
new windscreen and insurance
Author
Discussion

TheAngryDog

Original Poster:

13,229 posts

238 months

Wednesday 25th June 2014
quotequote all
Tonight my M5 decided to break its screen.

I've put a claim in for a new screen, but I'm now a little concerned.

Will it affect my NCB? Some people say yes, some say no.

Also, auto glass will be fitting it. Should this concern me? Should I request a proper BMW windscreen? Will it matter?

I need the screen replaced asap as the 6" square crack is right in my eye line, and I'm meant to be going away this weekend! I doubt BMW would have a screen in anyway mind!

B'stard Child

31,074 posts

275 months

Wednesday 25th June 2014
quotequote all
No

The excess should be all you need to pay

Just make sure that the screen is the same spec - rain sensor - top tint etc

greygoose

9,661 posts

224 months

Wednesday 25th June 2014
quotequote all
Replacing a windscreen has never affected my NCB, usually there is an excess to pay (£80? Now). Autoglass would have a lot more experience of changing screens than a BMW garage so I wouldn't be too concerned about workmanship.

TheAngryDog

Original Poster:

13,229 posts

238 months

Wednesday 25th June 2014
quotequote all
Thanks, they're calling me later today to arrange.

Should I be concerned about them doing a poor job?

It's been years since ive had a windscreen fitted (about 11 years) so not up with all the goings on

TheAngryDog

Original Poster:

13,229 posts

238 months

Wednesday 25th June 2014
quotequote all
greygoose said:
Replacing a windscreen has never affected my NCB, usually there is an excess to pay (£80? Now). Autoglass would have a lot more experience of changing screens than a BMW garage so I wouldn't be too concerned about workmanship.
£70 for mine so not too bad. Apparently some BMW techs are trained, but who knows?

I just hope I get the guy who has done loads of E39s.

Thanks

TheAngryDog

Original Poster:

13,229 posts

238 months

Wednesday 25th June 2014
quotequote all
Spoke with the insurance company this morning - As long as I use Autoglass then I do not lose any NCB...

Stick Legs

8,924 posts

194 months

Wednesday 25th June 2014
quotequote all
Auto glass are good.
Just done a screen on my F10 530d. Correct spec, rain sensor etc.
Not a BMW screen but no problems to report.

TheAngryDog

Original Poster:

13,229 posts

238 months

Wednesday 25th June 2014
quotequote all
Stick Legs said:
Auto glass are good.
Just done a screen on my F10 530d. Correct spec, rain sensor etc.
Not a BMW screen but no problems to report.
Thanks, I am sure they will send me a decent guy to do it, when I eventually get a phone call!

Glassman

24,951 posts

244 months

Wednesday 25th June 2014
quotequote all
TheAngryDog said:
Spoke with the insurance company this morning - As long as I use Autoglass then I do not lose any NCB...
..but if you don't, you will?

OEM glass is best, but more importantly, it's the fitting.

Vyse

1,224 posts

153 months

Wednesday 25th June 2014
quotequote all
You will need to declare you made a claim next time you renew your insurance.

B'stard Child

31,074 posts

275 months

Wednesday 25th June 2014
quotequote all
Vyse said:
You will need to declare you made a claim next time you renew your insurance.
Never have and never will unless asked and that's never happened.

surveyor

18,690 posts

213 months

Thursday 26th June 2014
quotequote all
I've always declared, but it's never made a difference

Glassman

24,951 posts

244 months

TwigtheWonderkid

49,040 posts

179 months

Thursday 26th June 2014
quotequote all
B'stard Child said:
Vyse said:
You will need to declare you made a claim next time you renew your insurance.
Never have and never will unless asked and that's never happened.
You've never been asked if you've made any claims in the last 3 years??? Seems very strange. Unless you've taken the unilateral decision that windscreen claims don't count, unless they ask you specifically about windscreen claims. Which would be equally as strange.

Glassman

24,951 posts

244 months

Thursday 26th June 2014
quotequote all
TwigtheWonderkid said:
You've never been asked if you've made any claims in the last 3 years??? Seems very strange. Unless you've taken the unilateral decision that windscreen claims don't count, unless they ask you specifically about windscreen claims. Which would be equally as strange.
This seems to be a common misconception, that a claiming for a windscreen does not count as a claim.

crossy67

1,570 posts

208 months

Thursday 26th June 2014
quotequote all
Glassman said:
TheAngryDog said:
Spoke with the insurance company this morning - As long as I use Autoglass then I do not lose any NCB...
..but if you don't, you will?

OEM glass is best, but more importantly, it's the fitting.
whistle

That would be an unfare trading practice then?

An experienced glass fitter (not just Autoglass) would generally do a better job (although not always, some just don't care). You pay to insure a BMW, not a BMW ChanLee hybrid, use genuine glass if possible, if Autoglass try to fit a Shatterpruf windscreen tell them to fk right off, you really don't want one of those in your car.

People are obsessed with NCB (some insurers will freeze it for a glass claim). It's easy to see if they've reduced your NCB but what about your premium? Has anyone ever been told how much the premium would have been if they hadn't had a glass claim?

More than one way to skin a cat.

Depthhoar

690 posts

157 months

Thursday 26th June 2014
quotequote all
Some have experienced increased wind noise and other issues on the E39 after windscreen replacement. There's a load of stuff over on M5board about this, apparently there's a BMW procedure for replacing the glass involving correct spacers, an alignment tool and pre-tensioning the top of the windscreen. It's here:

http://www.m5board.com/vbulletin/e39-m5-e52-z8-dis...

crossy67

1,570 posts

208 months

Thursday 26th June 2014
quotequote all
I have seen quite a few with really badly fitted screens. In all honesty it's due more to stty glass than fitting a lot of them seem to be too narrow so the sides of the trim don't want to stay put.

xjay1337

15,966 posts

147 months

Thursday 26th June 2014
quotequote all
Had a replacement windscreen on my Golf.

Not a genuine one but Autoglass man fitted it... no wind noise, although they don't clean the glass well at all, inside it would steam up quite horribly so needed a good clean... after that though, was fine.

Did not effect my NCB, as I checked with my insurers beforehand. £75 excess though.

dibblecorse

7,597 posts

221 months

Thursday 26th June 2014
quotequote all
B'stard Child said:
Never have and never will unless asked and that's never happened.
Yes you have, EVERY year you are asked 'Any accidents, claims or losses in the last x years' and EVERY year you will have answered, either by phone or by signing and returning your docs etc ...