Delivery Issue!
Discussion
About a month ago I ordered an item from a website that I had used for the first time.
Fast forward to two weeks later I hadnt received the Items, so I checked the online tracker and the items were shown as "Delivered (left in car trailer)" now I dont have a car trailer in my garden, so checked the online order and I had infact entered "4" instead of "40" on the address line and it had been delivered to a different address down my street, so I went to the house(had a car trailer in the garden) and spoke to the owner who advised that they had given it back to the courier when it arrived as they wasnt expecting a parcel.
Contacted website, who advised courier doesnt have the parcel and that they left it in the trailer and to fill out a "Non reciept of good form" so I filled it in (this is coming up to 4 weeks now) and they e-mailed me back saying due to the fact I entered the address wrong there is no comeback (then why make me fill in the form?)
The goods are to the effect of £40 which isnt an inconsiderable amount of money, I know I have been a fool for not double checking the order before I sent it.
Is there anything I can do under distance selling reg's etc. or am I fooked.
Fast forward to two weeks later I hadnt received the Items, so I checked the online tracker and the items were shown as "Delivered (left in car trailer)" now I dont have a car trailer in my garden, so checked the online order and I had infact entered "4" instead of "40" on the address line and it had been delivered to a different address down my street, so I went to the house(had a car trailer in the garden) and spoke to the owner who advised that they had given it back to the courier when it arrived as they wasnt expecting a parcel.
Contacted website, who advised courier doesnt have the parcel and that they left it in the trailer and to fill out a "Non reciept of good form" so I filled it in (this is coming up to 4 weeks now) and they e-mailed me back saying due to the fact I entered the address wrong there is no comeback (then why make me fill in the form?)
The goods are to the effect of £40 which isnt an inconsiderable amount of money, I know I have been a fool for not double checking the order before I sent it.
Is there anything I can do under distance selling reg's etc. or am I fooked.
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