Car buyers that come to you..
Car buyers that come to you..
Author
Discussion

Warnie

Original Poster:

1,440 posts

229 months

Thursday 15th January 2015
quotequote all
Anyone experienced any problems with car buyers that come to you? I may have sellcar.com coming out to me and to be fair they take a much more detailed description off you than any of the others before they give you a price. The problem is that if it's not as described and they can't agree a price with me then they want £75+vat to cover their costs. At first they wanted it up front which I refused as it puts me on the back foot straight away. Now they say they will bill me after if as above.

They plan to come on Friday if I give the go-ahead this morning but are offering £59 less than thecarbuyingservice who I have an appointment with on the Friday late afternoon. I want them to come down as they have asked the most questions about the car so I feel they are more likely to pay what they have offered. What I don't want, is for them to come, be unreasonable and leave me with a bill if I don't agree.

I could say no to them and just have the appointment with the carbuyingservice, but I need the cash for a car tomorrow and if they play silly buggers I've had it and will lose the car. Probably wrong I know but I'm trying to hedge my bets here as I need the full offer price.

JZZ30

1,102 posts

145 months

Thursday 15th January 2015
quotequote all
Warnie said:
The problem is that if it's not as described and they can't agree a price with me then they want £75+vat to cover their costs. At first they wanted it up front
What!

Sounds to me like that may be their business model rather than buying cars. But I know nothing of them, could be wrong

richarda0109

313 posts

195 months

Thursday 15th January 2015
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Asking the most questions and being savvy about the car doesnt mean that they will be more generous on the offer price. In this day and age its always only about the price to organisations like them. (what they can buy it for / what they can sell it for and how quickly)

Rgds
Richard

hornetrider

63,161 posts

235 months

Thursday 15th January 2015
quotequote all
Warnie said:
I may have sellcar.com coming out to me
Who?

Warnie said:
The problem is that if it's not as described and they can't agree a price with me then they want £75+vat to cover their costs.
LOL. Tell them to get bent.

Warnie said:
At first they wanted it up front
Shysters.

Warnie said:
Now they say they will bill me after if as above.
Seriously, wtf.

Warnie said:
What I don't want, is for them to come, be unreasonable and leave me with a bill if I don't agree.
Sounds like exactly what they will do.



jayemm89

4,471 posts

160 months

Thursday 15th January 2015
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I could not at all stomach the idea of selling a car to any of these morons - especially as the prices they offer are usually mickey-taking anyway, however I would never pay someone for that - they are making the money off the car, not me!

BT did a similar thing to me recently, kept sending semi-threatening texts about a fault with my phone line (no phone or internet for five days) and reminding me that if they found the problem inside my house they would bill me £130 - despite half the street having lost their phone they were adamant the problem was "internal"

Warnie

Original Poster:

1,440 posts

229 months

Thursday 15th January 2015
quotequote all
Thanks to all.

Glad it's not just me that thinks somethings not right..

Warnie

Original Poster:

1,440 posts

229 months

Thursday 15th January 2015
quotequote all
Seems after a bit more research that the guys that come are on commission as well. No problem with that on it's own, but when they want to charge you if they cant beat you down, well that's out of order.

tomtom

4,265 posts

260 months

Thursday 15th January 2015
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If you want rid quickly I'd much rather sell to a trader, probably for more than these guys will offer.

Jasandjules

72,640 posts

259 months

Thursday 15th January 2015
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I would say that is fine as long as if the vehicle is reasonably described then they agree to pay a £500 "time spent viewing to look for random faults to knock down the price" fee....

Sump

5,512 posts

197 months

Thursday 15th January 2015
quotequote all
Solution here is simple.

Charge £75 for your time if they can't agree on a price with you?

gizlaroc

17,251 posts

254 months

Thursday 15th January 2015
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Warnie said:
They plan to come on Friday if I give the go-ahead this morning but are offering £59 less than thecarbuyingservice who I have an appointment with on the Friday late afternoon.
Just go and see them first.

Say you have seen the others and they have already seen your car but offered £39 less or something.



Warnie

Original Poster:

1,440 posts

229 months

Thursday 15th January 2015
quotequote all
Their email to me this morning:

Dont worry about the 7PM deadline for me to arrange tomorrow collection I do need it done this morning though.

I understand where you're coming from Wayne, but you seem to focus on all the reasons why we wouldn't be able to buy the car. So if there is anything on the car that you haven't mentioned previously or isn't on the contract please tell me now so I can ammend the price I would offer.

However if you tell me the car is in the condition you've described and we come out and find additional damage (bare in mind we can't make things up, if they're there, they're there), and we cant agree a fair price, it's been a wasted trip for me and yourself. Therefore the 75+VAT would be applicable, obviously if you were coming to us this wouldn't be the case, however as we're coming to you it has to apply.


My reply


Hi Oliver,

Please don't take it that I am somehow uneasy that I haven't described it correctly. I have been in business and sales long enough to know what goes on. Your guys that come out are on OTE to get the car as cheap as possible, no problem with that, as I said I've had many years direct sales experience and I appreciate your here to make good money, otherwise why bother?. But when if I believe they are being unreasonable and decline their offer I do not expect to be hit with a £90 fee.

There are many underhanded way's, even small tiny details that your guys could pick up on to make the fee payable. This is what I'm uneasy with. If a car is not correct (which it will be) then that's surely a cost to which you should factor into your valuations.

As I said before I am more than happy for you to come and see the car, but just don't expect me to pay any sort of fee if your not happy. The car is for sale on Ebay with pictures if your guys are unsure, including a picture of the scratch as it is, and not polished out/covered up. Thanks for your time in any case.

Edited by Warnie on Thursday 15th January 10:41

Neonblau

875 posts

163 months

Thursday 15th January 2015
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I know the CA isn't the be all and end all but they did look at this type of set up.

http://www.which.co.uk/news/2010/10/lowpricesforyo...

Personally I'd never go near one of them after some daft offers on a car a couple of years back (20% below Glass's and about 40% below the trade in I was offered). As a poster above has stated the business model is more about gouging you as seller than anything else.

DuraAce

4,272 posts

190 months

Thursday 15th January 2015
quotequote all
It stinks. You'll end end up out of pocket here I fear.

I wouldn't ever entertain the idea of this type of service. Use webuyanycar if you are desperate to get rid. Otherwise part ex it or sell through the usual private channels, ebay, autotrader etc .


GreatGranny

9,519 posts

256 months

Thursday 15th January 2015
quotequote all
Your answer should have been a quick polite "Thanks but not interested anymore".

You're trying to negotiate with them.
Its not worth it when there are lots of other companies that do the same thing with no charge.

Warnie

Original Poster:

1,440 posts

229 months

Thursday 15th January 2015
quotequote all
Neonblau said:
I know the CA isn't the be all and end all but they did look at this type of set up.

http://www.which.co.uk/news/2010/10/lowpricesforyo...

Personally I'd never go near one of them after some daft offers on a car a couple of years back (20% below Glass's and about 40% below the trade in I was offered). As a poster above has stated the business model is more about gouging you as seller than anything else.
Legally binding contracts

Three firms - Wewillbuyyourcar.com, Sellcar-uk.com and Sellthecar.com - insist that sellers enter into a legally binding contract to sell the car at the agreed price after the online valuation. If they find extra faults they may knock the price down, but sellers won’t be obliged to sell.

Three online selling websites - Sellcar.net, SELLCAR-UK.COM and Webuyanycars.com - charge a fee even if the sale does not go ahead.

Which? Car advises sellers not to enter into any contract prior to their car being inspected, and suggests sellers avoid companies that charge fees (unless they are totally happy with all the terms and conditions).

Thanks, that's the one!


hornetrider

63,161 posts

235 months

Thursday 15th January 2015
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What's the car, asking price and their offer price btw?


Warnie

Original Poster:

1,440 posts

229 months

Thursday 15th January 2015
quotequote all
GreatGranny said:
Your answer should have been a quick polite "Thanks but not interested anymore".

You're trying to negotiate with them.
Its not worth it when there are lots of other companies that do the same thing with no charge.
Not really, as I still don't mind them coming as I have another option lined up later in the day if they try it on. Just not accepting the fee if I do tell them to do one.

Sump

5,512 posts

197 months

Thursday 15th January 2015
quotequote all
Why are you having such an in-depth discussion with him?

If you don't have any intention on following this £90 charge thing then just leave it, why are you wasting his and your own time?

He has a policy in place to protect himself out of timewasters, if it's a bad policy he will go out of business. He has also given you an option of avoiding the cost.

Quit being a timewaster.

SpeckledJim

34,388 posts

283 months

Thursday 15th January 2015
quotequote all
See 4 cars a day.

Turn 3 of them down - make £225 + vat.

The last one is a belter, sold by a grieving old dear who you can tuck up a treat. Make £2000.

See you tomorrow.