Do you think Mercedes are listening to their customers?
Discussion
I have just placed the order for my new company car. I currently have a C Class and wanted the new model until I saw that afterthought of an infotainment screen so ended up going for a 5 series instead.
I had a call from Mercedes asking why I was moving away from them and not ordering a new C Class. The guy on the phone listened to me and my reason and could understand why one detail as 'in your face' as the screen is putting customers off. Then I've just read this.
http://www.autocar.co.uk/car-news/scoop/major-inte...
Looks like it is a problem for many customers. So good on you Mercedes, you're listening.
Or could this just be a normal update?
I had a call from Mercedes asking why I was moving away from them and not ordering a new C Class. The guy on the phone listened to me and my reason and could understand why one detail as 'in your face' as the screen is putting customers off. Then I've just read this.
http://www.autocar.co.uk/car-news/scoop/major-inte...
Looks like it is a problem for many customers. So good on you Mercedes, you're listening.
Or could this just be a normal update?
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