Direct Line - massive saving! What am I missing?
Direct Line - massive saving! What am I missing?
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Discussion

Ari

Original Poster:

19,828 posts

246 months

Monday 16th February 2015
quotequote all
It's one of those 'sounds too good to be true' scenarios.

Just had my insurance renewal quote through from Aviva - same as last year at £367. Out of interest I punched the figures into Direct Line - £220!

Excess is about the same.

Seems too good to be true, is there anything I need to be aware of before I drop Aviva and embrace the annoying red telephone?

R2T2

4,089 posts

153 months

Monday 16th February 2015
quotequote all
Renewal quote.

That's why

/thread.

ETA:

Admiral wanted £900 to renew on mine, called elephant (same parent company)

£700.

Edited by R2T2 on Monday 16th February 16:49

DrDoofenshmirtz

16,952 posts

231 months

Monday 16th February 2015
quotequote all
Check you can still drive other cars on a TPF&T basis - a lot seem to be dropping this.
Is the excess the same etc.

Chicane-UK

3,861 posts

216 months

Monday 16th February 2015
quotequote all
Because Aviva are terrible at their renewals. First year price is always great, renewal price is abysmal. They don't seem to care one iota about keeping customers and all seems to be about new customers. Worth taking your business elsewhere.

Ari

Original Poster:

19,828 posts

246 months

Monday 16th February 2015
quotequote all
DrDoofenshmirtz said:
Check you can still drive other cars on a TPF&T basis - a lot seem to be dropping this.
Is the excess the same etc.
That is a very good point (not that I think I've ever used it, but it is worth having just in case).

Excess is about the same.

Ari

Original Poster:

19,828 posts

246 months

Monday 16th February 2015
quotequote all
One slightly odd thing is that I got a DL quote before and they were adamant I needed a tracker (for a six year old 1.8 litre Mercedes as it was then). It was cheaper to insure elsewhere as no one else wanted tracker.

Doesn't seem to be a mention of it this time.

Squishey

576 posts

159 months

Monday 16th February 2015
quotequote all
Is the estimated annual mileage the same?
Have they dropped commuting from purpose of use?
Is the value of the car correct?
Are the named drivers (if any) added correctly?

On the topic of trackers, I got some quotes to see how much of a difference a tracker would make to my insurance premiums and the price increased. It also increased if I was a member of IAM.

Edited by Squishey on Monday 16th February 17:26

dacouch

1,172 posts

160 months

Monday 16th February 2015
quotequote all
DrDoofenshmirtz said:
Check you can still drive other cars on a TPF&T basis - a lot seem to be dropping this.
Is the excess the same etc.
Driving other cars with Direct Line & Aviva is Third Party Only Cover, there is no fire & theft under this section with either of these Insurers along with the vast majority of the market

Ari

Original Poster:

19,828 posts

246 months

Monday 16th February 2015
quotequote all
That's really interesting about IAM and tracker increasing premium!

Yes, as far as I can see they're all the same. Not too sure how to value car, I've had it three years so it sure isn't worth what I paid for it.

Apparently DL is 'Defacto 4' rather than 'Defacto 5' which Aviva is. Not sure that makes a great difference, they said something about it covering car keys, loan car and whatnot (the latter is a bit odd actually as they asked whether I wanted cover to include a courtesy car and I said no).

Squishey

576 posts

159 months

Monday 16th February 2015
quotequote all
If the quotes are like for like the you've saved £150! Result thumbup

Vacumatic

188 posts

144 months

Monday 16th February 2015
quotequote all
DL have their own repair centres and will not allow you to use main dealer repair facilities, although they are not alone in this. There may be manufacturers warranty issues on bodywork.


Vacumatic

188 posts

144 months

Monday 16th February 2015
quotequote all

cuprabob

19,840 posts

245 months

Monday 16th February 2015
quotequote all
Direct Line, Churchill and Privilege, who are all the same company are always much cheaper than anyone elsr for me. Come renewal time they try and double the price but I just do a new quote and they match it. If not I jump to one of the other brands?

When I had my R32, I had a simlar thing but it was More Than that no one could match.

Ari

Original Poster:

19,828 posts

246 months

Monday 16th February 2015
quotequote all
Vacumatic said:
DL have their own repair centres and will not allow you to use main dealer repair facilities, although they are not alone in this. There may be manufacturers warranty issues on bodywork.
That's interesting. I'd rather choose who repaired the car.

Dammit - cancelled the Aviva renewal now (although to be fair, I've no idea what their policy is on this).

dacouch

1,172 posts

160 months

Monday 16th February 2015
quotequote all
Vacumatic said:
DL have their own repair centres and will not allow you to use main dealer repair facilities, although they are not alone in this. There may be manufacturers warranty issues on bodywork.
Aviva own their own repair centres and will charge an increased excess if you use a main dealer etc

Paul O

3,174 posts

214 months

Monday 16th February 2015
quotequote all
Have you checked confused and the meerkat also? For all my cars they have been cheaper than direct line. I therefore assumed that their brag of "not on any comparison sites" is to mean "because we aren't competitive".

You might be the one that actually got a good deal from them though smile

Sheepshanks

41,297 posts

150 months

Monday 16th February 2015
quotequote all
cuprabob said:
Direct Line, Churchill and Privilege, who are all the same company are always much cheaper than anyone elsr for me.
I really don't get how it all varies so much - I've never had a decent price off the above group. I know insurance companies use complicated algorithms etc, but you'd think they'd come to broadly the same number.

LV= is by some way the cheapest for me (of companies you've heard of), and they don't mess about with the renewal prices. Yet I've suggested them to other people with apparently similar details and they've been miles out.

Whistle

1,748 posts

164 months

Monday 16th February 2015
quotequote all
I have just had our renewal from LV and its £384.00 so after reading this I got a quote off direct line.

Result £228.00

Thanks chaps.

cuprabob

19,840 posts

245 months

Monday 16th February 2015
quotequote all
Vacumatic said:
DL have their own repair centres and will not allow you to use main dealer repair facilities, although they are not alone in this. There may be manufacturers warranty issues on bodywork.
I had a girl who was insured with DL run into tje back of me and DL had no problems with my car being repaired by my local VW Dealer Bodyshop.

Some companies do inrease the excess and make the process more long winded if you don't use their repair centres, but it's still your choice, especially if the accident is not your fault.

BIRMA

4,276 posts

225 months

Monday 16th February 2015
quotequote all
Watch Direct Line, I sent my proof of no claims (a long time ago) which they say I never sent and I know I did. Anyway a few months later had a significant increase in my premium no ifs and s or buts because I failed to send proof of no claims spent hours on the end of my mobile trying to resolve the issue. Needless to say I don't bother getting quotes from them anymore.