Where do i stand, used car with clutch issue
Discussion
Evening All
I went to see a 2003 Toyota Celica a few days ago, test drove it checked the clutch - no issues, car seemed fine mechanically. Put a deposit down and waited a couple of days for the car to be put through an MOT and service, then I collect it!
This afternoon I purchased the car completely, paying the remainder on my credit card.
Around town, where the test drive had taken place, there seemed no issues, however once on the motorway the clutch began slipping when accelerating in 4th, 5th or 6th.
I didn't notice this issue during the test drive as this type of driving wasn't accessible.
The car was solid with a 6 month warranty (which doesn't cover clutch replacement due to it being a consumable)
I have missed the garage this evening but I will be calling them in the morning, WHERE DO I STAND? can i demand them to fix the car? can i ask them to contribute to the costs? do i have to give them opportunity to fix it (regarding terms of my credit card?)
Any advice/or abuse appreciated.
Cheers
John
I went to see a 2003 Toyota Celica a few days ago, test drove it checked the clutch - no issues, car seemed fine mechanically. Put a deposit down and waited a couple of days for the car to be put through an MOT and service, then I collect it!
This afternoon I purchased the car completely, paying the remainder on my credit card.
Around town, where the test drive had taken place, there seemed no issues, however once on the motorway the clutch began slipping when accelerating in 4th, 5th or 6th.
I didn't notice this issue during the test drive as this type of driving wasn't accessible.
The car was solid with a 6 month warranty (which doesn't cover clutch replacement due to it being a consumable)
I have missed the garage this evening but I will be calling them in the morning, WHERE DO I STAND? can i demand them to fix the car? can i ask them to contribute to the costs? do i have to give them opportunity to fix it (regarding terms of my credit card?)
Any advice/or abuse appreciated.
Cheers
John
I had a similar issue on my first car, and was too green to take it out on the motorway.
I found the problem about two months after starting to use it, as I didnt really use it in that time due to work commitments.
And I didnt diagnose the problem until about two and a half three months after buying the car.
In this case I swallowed it. As you picked it up immediately I would be tempted to ask for it to be fixed or reject. If you cant drive a Celica at motorway speeds then its not fit for purpose IMO
I found the problem about two months after starting to use it, as I didnt really use it in that time due to work commitments.
And I didnt diagnose the problem until about two and a half three months after buying the car.
In this case I swallowed it. As you picked it up immediately I would be tempted to ask for it to be fixed or reject. If you cant drive a Celica at motorway speeds then its not fit for purpose IMO
johnhenry24 said:
Evening All
I went to see a 2003 Toyota Celica a few days ago, test drove it checked the clutch - no issues, car seemed fine mechanically. Put a deposit down and waited a couple of days for the car to be put through an MOT and service, then I collect it!
This afternoon I purchased the car completely, paying the remainder on my credit card.
Around town, where the test drive had taken place, there seemed no issues, however once on the motorway the clutch began slipping when accelerating in 4th, 5th or 6th.
I didn't notice this issue during the test drive as this type of driving wasn't accessible.
The car was solid with a 6 month warranty (which doesn't cover clutch replacement due to it being a consumable)
I have missed the garage this evening but I will be calling them in the morning, WHERE DO I STAND? can i demand them to fix the car? can i ask them to contribute to the costs? do i have to give them opportunity to fix it (regarding terms of my credit card?)
Any advice/or abuse appreciated.
Cheers
John
Fault clearly there at time of sale. Ring them in the morning first thing. Up to them to resolve whether they like it or notI went to see a 2003 Toyota Celica a few days ago, test drove it checked the clutch - no issues, car seemed fine mechanically. Put a deposit down and waited a couple of days for the car to be put through an MOT and service, then I collect it!
This afternoon I purchased the car completely, paying the remainder on my credit card.
Around town, where the test drive had taken place, there seemed no issues, however once on the motorway the clutch began slipping when accelerating in 4th, 5th or 6th.
I didn't notice this issue during the test drive as this type of driving wasn't accessible.
The car was solid with a 6 month warranty (which doesn't cover clutch replacement due to it being a consumable)
I have missed the garage this evening but I will be calling them in the morning, WHERE DO I STAND? can i demand them to fix the car? can i ask them to contribute to the costs? do i have to give them opportunity to fix it (regarding terms of my credit card?)
Any advice/or abuse appreciated.
Cheers
John
One of the reasons I won't buy from Car Giant anymore is because they only let you drive it at 15mph round an industrial estate, there's no way you could properly test clutch, brakes, etc until after youve been parted with your cash.
I think you could argue SOGA, on the day you bought it, it's not fit for its intended purpose.
I think you could argue SOGA, on the day you bought it, it's not fit for its intended purpose.
Northernchimp said:
One of the reasons I won't buy from Car Giant anymore is because they only let you drive it at 15mph round an industrial estate, there's no way you could properly test clutch, brakes, etc until after youve been parted with your cash.
I think you could argue SOGA, on the day you bought it, it's not fit for its intended purpose.
This is so true! One bloke even went so far as to try and get me to commit to putting a deposit down as part of the agreement to actually test drive a car...So pushy. I think you could argue SOGA, on the day you bought it, it's not fit for its intended purpose.
SOGA - i think I should be able to argue something on those lines, In really in need of the car by next tuesday (when i start my next job), I know its not up to them to accommodate this, but otherwise its a long old drive in a fairly leggy 205 gti haha
HertsBiker said:
I have an old car. 2008. Yours is ancient and well past its prime. Why are you surprised that it is not perfect? All those years of driving, and you expect it to be ok? How much did you pay, and maybe consider using it as a deposit on a new, warrantied car? Sorry.
Seriously,ignore this complete b
ks.Indeed, as pointed out by daemon earlier, the fault was clearly present at point of purchase so 100% down to dealer. Still a pita though and easy enough for them to play silly buggers and mess you around.Heres hoping they prove to be an exception rather than what is sadly becoming the 'norm' these days.
bigee said:
Indeed, as pointed out by daemon earlier, the fault was clearly present at point of purchase so 100% down to dealer. Still a pita though and easy enough for them to play silly buggers and mess you around.Heres hoping they prove to be an exception rather than what is sadly becoming the 'norm' these days.
Thanks, this is what the majority of people are saying - so I'm fairly confident ill be able to sort something out. Yeh you're right on the whole state of used cars situation! This outfit seemed pretty decent, no silly buggers, friendly and seemingly pretty upfront. A real rarity, which actually was a huge positive that meant i ended up buying the car from them! Who knows where that will leave me!
I would imagine they will offer some sort of deal (maybe you pay parts and they pay Labour) on a car of this age.
They are perfectly entitled to put in a used clutch if they wanted - not a sensible thing to do - but you're not entitled to a new one.
Celica clutches do seem a bit weak so if you're planning to keep the car a while you might get a brand new clutch (which you would probably have had to do at some point anyway) for not-a-lot-of-money so might not necessarily be a bad deal.
Ask them to put a new one in for free, if they refuse try and do a deal.
They are perfectly entitled to put in a used clutch if they wanted - not a sensible thing to do - but you're not entitled to a new one.
Celica clutches do seem a bit weak so if you're planning to keep the car a while you might get a brand new clutch (which you would probably have had to do at some point anyway) for not-a-lot-of-money so might not necessarily be a bad deal.
Ask them to put a new one in for free, if they refuse try and do a deal.
The good news is that you paid in part with your credit card. If the garage don't play ball then you can can take up up with the CC company.
http://www.which.co.uk/consumer-rights/problem/can...
(This is why you should always pay at least £100 - say, for a deposit - on your CC card)
http://www.which.co.uk/consumer-rights/problem/can...
(This is why you should always pay at least £100 - say, for a deposit - on your CC card)
daemon said:
Fault clearly there at time of sale. Ring them in the morning first thing. Up to them to resolve whether they like it or not
You're probably right but if the garage wanted to play hard ball couldn't they argue that the clutch was fine and the customer ragged it/burnt it out after collection?I bought a car from Lookers Trade Centre in Bristol that showed up a bad tracking and wheel balancing issue at motorway speeds on the way home, following a city centre test drive as that was all that was on offer.
I payed for the fix as it was as much as the fuel and time there and back would cost. I also vowed never to use a car supermarket again, basic stuff was just not picked up on their multi point check. Not good enough!
I payed for the fix as it was as much as the fuel and time there and back would cost. I also vowed never to use a car supermarket again, basic stuff was just not picked up on their multi point check. Not good enough!
Sir Bagalot said:
As no one else has said... What is someone doing buying a 12 year old car from a dealer?
No one else has said it because it's totally irrelevant and not helpful in the slightest.Back to the point, the fault would have been present at the point of sale so try and work something out with them.
I bought a forester and due to rush hour was not able to fully explore the rev range ( petrol turbo) and it all seemed great . However a few days into ownership the car was making a loud squeel on boost. Turns out turbo was gone !, anyway garage and warrsnty company took my the car back and replaced. Cost to me, nothing' and this is a 10 year old car. It might simply be down to the dealer and how much they valuable customer service. Mine were a small family run place though.
Gassing Station | General Gassing | Top of Page | What's New | My Stuff