Insurance question, automatic renewal
Insurance question, automatic renewal
Author
Discussion

ChrisnChris

Original Poster:

1,424 posts

253 months

Monday 23rd February 2015
quotequote all
I have just discovered that Mrs Chris's car insurance was automatically renewed, on the 15th.

She forgot to cancel it, it's way more than she should pay, (over £200 more)I have checked on a comparison web site.
Is it too late to cancel the policy. Obviously a policy can be cancelled at any time, I'm talking about withouy penalty.

Does the increase in premium from last year represent a "new contract" which would be covered by the 14 day "cooling off" period.
Or should she cancel anyway, take the financial hit from the cancellation penalty, and move to a different provider.

KTF

10,717 posts

181 months

Monday 23rd February 2015
quotequote all
Easiest way to find out is to call them up and ask and/or read the paperwork that came with the policy.

PompeyPaul

519 posts

214 months

Monday 23rd February 2015
quotequote all
Yes 14 day cooling off period applies to every new and renewal contract unless you opt out.

McSam

6,753 posts

206 months

Monday 23rd February 2015
quotequote all
My first port of call would be the documentation sent with the automatic renewal notification (usually weeks in advance..) and the new policy. Surely you'll find your answer in there?

ChrisnChris

Original Poster:

1,424 posts

253 months

Monday 23rd February 2015
quotequote all
Thanks....I don't have the paperwork, I've suggested she calls them.

Sometimes a poster might ask a question seeking advice in the hope of gleaning any information that someone has amassed through their previous experiences or knowledge. Or use the forum as a short cut to the information they need, or perhaps, as in my case, they don't have the documentation to hand, and I'm using the forum as a short cut.

PompeyPaul said:
Yes 14 day cooling off period applies to every new and renewal contract unless you opt out.
Thanks PompeyPaul.( I'm sure that information is in the paperwork, buried in the small print somewhere) but to have you post that is very useful.thumbup

Of course "read the policy" "check the paperwork" etc are valaid responses but sometimes just stating the obvious isn't necessary, but thanks for your contributions wink

PompeyPaul

519 posts

214 months

Monday 23rd February 2015
quotequote all
ChrisnChris said:
hanks PompeyPaul.( I'm sure that information is in the paperwork, buried in the small print somewhere) but to have you post that is very useful.thumbup

Of course "read the policy" "check the paperwork" etc are valaid responses but sometimes just stating the obvious isn't necessary, but thanks for your contributions wink
It's a pleasure, glad to help! biggrin

B'stard Child

31,168 posts

277 months

Monday 23rd February 2015
quotequote all
I told my insurance company a few years back that I wouldn't be renewing and took out a policy with another company....

Annoyingly they still auto renewed

What they required was proof that a new policy had been started before they would refund the premium

For me that was easy...

Had she started a new policy with a different company or is the vehicle "uninsured"?

ChrisnChris

Original Poster:

1,424 posts

253 months

Monday 23rd February 2015
quotequote all
I now have a bit more information, Christine hasn't phoned ins. co. yet so this is all conjecture anywaysmile

She was paying by DD monthly (I have no idea, best not to askwobble)
The "first" (remember this is an automatic renewal, previous payments have been taken for last year's policy) payment was collected on the 15th Feb so she is covered at present.

Given that she had 14 days to "cool off" from the 15th, she will still be covered until the policy is cancelled or loses the "cool off" on the 28th/29th (however it's worked out.)

She will cancel today & take out a different policy with another provider. She then of course will have to fight for a refund of the monthly payment already made....hhmmm