Bought a Golf GTi tfsi black 55 plate with dsg issues
Discussion
Becareful as the company i bought it off doesnt give a hoot that they've conned me. I'm just warning you not to trust this trader or make sure you check every little nook and cranny before you part with your cash as youll be sorry like me for being trusting and listenig to the lies they ga e before me parting wirh my hard earned and saved cash. I Just remembered why i didnt get the car checked over as the trader said it has had an AA inspection carried out on it and also vw said it had the DSG oil serviced at 40k miles
http://www.mk5golfgti.co.uk/forum/index.php/topic,...
Hello guys, bought the car from a private dealer in Milton Keynes and it has full history bar the last stamp on 66900 there abouts where the advert says 65000.
The gti dsg is defective once the car warms up which i didnt noticed on initial test drive as i didnt get to drive in far and the cv joints and boots are perished and rumbling which were said to be fine along with the gearbox when asked about these to the trader who blatantly lied about the defects!!
So i spoke to the trader who was being intimidating and arrogant and didn't give a hoot as he knew he sold me a car with issues as that was the plan from outset as I couldn't re test drive the car as they hid it for 3 hrs and got it back late in the dark and he isn't interested in collecting the car and wants me to drive the car to him in this defective condition which I don't wish to do as the car could break down and it could also go against me in court if it comes to that as I shouldn't drive a defective car.
he also mentioned it had an AA inspection which I have now found out to be false as I called the company who say all the trader did was get the warranty but not have it checked so another lie.
I found lots of hidden scratches on it which were covered by dirt but was promised that any scratches found would be polished out along with a full valet that was never done so I wouldn't even know the car had scratches.
I really want a full refund and not a repair as this garage sell prestige crap not quality cars.
http://www.mk5golfgti.co.uk/forum/index.php/topic,...
Hello guys, bought the car from a private dealer in Milton Keynes and it has full history bar the last stamp on 66900 there abouts where the advert says 65000.
The gti dsg is defective once the car warms up which i didnt noticed on initial test drive as i didnt get to drive in far and the cv joints and boots are perished and rumbling which were said to be fine along with the gearbox when asked about these to the trader who blatantly lied about the defects!!
So i spoke to the trader who was being intimidating and arrogant and didn't give a hoot as he knew he sold me a car with issues as that was the plan from outset as I couldn't re test drive the car as they hid it for 3 hrs and got it back late in the dark and he isn't interested in collecting the car and wants me to drive the car to him in this defective condition which I don't wish to do as the car could break down and it could also go against me in court if it comes to that as I shouldn't drive a defective car.
he also mentioned it had an AA inspection which I have now found out to be false as I called the company who say all the trader did was get the warranty but not have it checked so another lie.
I found lots of hidden scratches on it which were covered by dirt but was promised that any scratches found would be polished out along with a full valet that was never done so I wouldn't even know the car had scratches.
I really want a full refund and not a repair as this garage sell prestige crap not quality cars.
Edited by muxgt on Sunday 15th March 17:30
Edited by muxgt on Sunday 15th March 17:31
Edited by muxgt on Sunday 15th March 17:35
Edited by muxgt on Sunday 15th March 17:42
Edited by eybic on Sunday 15th March 19:54
Edited by muxgt on Monday 16th March 10:02
Reading the other thread you appear to have gone into this deal with your eyes very firmly shut.
Maintained regardless of cost but has an MOT like that?
You bought a car without inspecting the paintwork?
Did the FSH come with invoices? Or was it merely stamps in a book?
In my eyes you have three choices
1/ Allow them to inspect it to ascertain what needs doing. Allow them to carry out repairs.
2/ Sue them! To be successful here you need to have allowed Option 1 and also not to be using it.
3/ Ask them for a buy it back price and accept the loss
Maintained regardless of cost but has an MOT like that?
You bought a car without inspecting the paintwork?
Did the FSH come with invoices? Or was it merely stamps in a book?
In my eyes you have three choices
1/ Allow them to inspect it to ascertain what needs doing. Allow them to carry out repairs.
2/ Sue them! To be successful here you need to have allowed Option 1 and also not to be using it.
3/ Ask them for a buy it back price and accept the loss
Is a whiff of not doing homework on car. Did you not investigate or read up on DSG and faults. They are prone, also why did you not drive the car for longer. I mean you are spending a far wedge.
The car isn't new so faults are to be expected. I seriously doubt you can get a refund without them at least trying to rectify the faults. I'm struggling to sympathise your plight as it sounds like you've not carried out any checks at all and caveat emptor.
The car isn't new so faults are to be expected. I seriously doubt you can get a refund without them at least trying to rectify the faults. I'm struggling to sympathise your plight as it sounds like you've not carried out any checks at all and caveat emptor.
RemyMartin said:
Is a whiff of not doing homework on car. Did you not investigate or read up on DSG and faults. They are prone, also why did you not drive the car for longer. I mean you are spending a far wedge.
The car isn't new so faults are to be expected. I seriously doubt you can get a refund without them at least trying to rectify the faults. I'm struggling to sympathise your plight as it sounds like you've not carried out any checks at all and caveat emptor.
I was a little naive regarding the dsg fault and should have read up on the known faults with the box but having asked the trader about the box it self he did say there weren't any issues and it was perfectly faultless.The car isn't new so faults are to be expected. I seriously doubt you can get a refund without them at least trying to rectify the faults. I'm struggling to sympathise your plight as it sounds like you've not carried out any checks at all and caveat emptor.
I also asked about the cv joints and boots and they were also said to be fine so I didn't questions this further.
Body work couldn't be checked fully as the car was filthy but was assured that the car was going to be polished and valeted so I couldn't even tell.
This is the worst buy of my life as the trader promised all would be sorted by the day I come to collect but silly me didn't realise they were stiffing me with a dud as the dsg box starts to play up when the car is up to temp.
Yes I should have drove the car for at least 10 to 15 mins but the person who took me out in the car told me where to drive which was very briefly.
Sir Bagalot said:
Reading the other thread you appear to have gone into this deal with your eyes very firmly shut.
It was a silly buy on my behalf and I wish I'd have looked into the car more and under it etc
Maintained regardless of cost but has an MOT like that?
Yes your right here and it was stupid of me to think any different but I was convinced by the trader and their promises.
You bought a car without inspecting the paintwork?
The scratches were hidden under the dirt and I was assured the light marks would be polished out and I wouldn't even know the difference.
Did the FSH come with invoices? Or was it merely stamps in a book?
It was only a stamped booked minus any papers which they said they'd copy and pass on to me but I had to call up many times and then threaten with a letter before I saw any papers and was even called stupid when I asked for the MOT paper which the trader said I could see online but that wasn't what they promised me prior to the sale. They said they'd happily copy and give me all the paper work on the day of collection but that was also a lie as there was no paperwork given on the day.
I should have walked away after they made me and a friend wait 3 hours for the car and by that time it was too dark to test drive or inspect the paint work. Form what I know now, they did this on purpose so I couldn't see all the scratches in the dark as the cleaner was washing the car in the dark.
The trader has Porsche's a lamborghini maserati m3s and many other prestige cars on thier premises so who would believe they could sell me a car with cv boots in this condition and a car that has faults. Just my luck
In my eyes you have three choices
1/ Allow them to inspect it to ascertain what needs doing. Allow them to carry out repairs.
They aren't willing to come and collect and I can't take it back as it's not right to drive it which I've stopped fron the day I realised the fault getting worse and the cv boots joints are perished worn.
2/ Sue them! To be successful here you need to have allowed Option 1 and also not to be using it.
This is the next course of action once VW have diagnosed the issue and given me a full print out as this is what the trader is asking for.
3/ Ask them for a buy it back price and accept the loss
They offered silly money 5500 which is a poor offer. If they had said 6500 I would have had to say ok happily as I know they refurbished the alloys but that's all they did. It was a silly buy on my behalf and I wish I'd have looked into the car more and under it etc
Maintained regardless of cost but has an MOT like that?
Yes your right here and it was stupid of me to think any different but I was convinced by the trader and their promises.
You bought a car without inspecting the paintwork?
The scratches were hidden under the dirt and I was assured the light marks would be polished out and I wouldn't even know the difference.
Did the FSH come with invoices? Or was it merely stamps in a book?
It was only a stamped booked minus any papers which they said they'd copy and pass on to me but I had to call up many times and then threaten with a letter before I saw any papers and was even called stupid when I asked for the MOT paper which the trader said I could see online but that wasn't what they promised me prior to the sale. They said they'd happily copy and give me all the paper work on the day of collection but that was also a lie as there was no paperwork given on the day.
I should have walked away after they made me and a friend wait 3 hours for the car and by that time it was too dark to test drive or inspect the paint work. Form what I know now, they did this on purpose so I couldn't see all the scratches in the dark as the cleaner was washing the car in the dark.
The trader has Porsche's a lamborghini maserati m3s and many other prestige cars on thier premises so who would believe they could sell me a car with cv boots in this condition and a car that has faults. Just my luck
In my eyes you have three choices
1/ Allow them to inspect it to ascertain what needs doing. Allow them to carry out repairs.
They aren't willing to come and collect and I can't take it back as it's not right to drive it which I've stopped fron the day I realised the fault getting worse and the cv boots joints are perished worn.
2/ Sue them! To be successful here you need to have allowed Option 1 and also not to be using it.
This is the next course of action once VW have diagnosed the issue and given me a full print out as this is what the trader is asking for.
3/ Ask them for a buy it back price and accept the loss
Edited by muxgt on Sunday 15th March 18:27
Edited by muxgt on Sunday 15th March 18:29
Edited by muxgt on Sunday 15th March 18:31
While it's obviously a case of nativity on your part, that's not helpful to raise at this point.
How far away are you from MK? Is it a long drive?
The dealer will - as any dealer would - wish to inspect the car to verify what you're saying. They're obligated to fix the issues aren't they?
I doubt they'd shoulder the cost of transporting the vehicle back to the garage on an unsubstantiated claim of problems (as I expect dealers get bogus claims of problems an awful lot).
I very much doubt you've got any other formal recourse without getting the car back to the dealer.
How far away are you from MK? Is it a long drive?
The dealer will - as any dealer would - wish to inspect the car to verify what you're saying. They're obligated to fix the issues aren't they?
I doubt they'd shoulder the cost of transporting the vehicle back to the garage on an unsubstantiated claim of problems (as I expect dealers get bogus claims of problems an awful lot).
I very much doubt you've got any other formal recourse without getting the car back to the dealer.
seopher said:
While it's obviously a case of nativity on your part, that's not helpful to raise at this point.
How far away are you from MK? Is it a long drive?
The place is in Milton Keynes and I'm in London.
The dealer will - as any dealer would - wish to inspect the car to verify what you're saying. They're obligated to fix the issues aren't they? Yes they are obliged to fix the issues but they've been fobbing me off with there solicitor and their solicitor is slowing the pace with either not replying or only replied when I mentioned court action.
I doubt they'd shoulder the cost of transporting the vehicle back to the garage on an unsubstantiated claim of problems (as I expect dealers get bogus claims of problems an awful lot).
I'm being as honest as I can here, they are not willing to collect the car from me or the solicitor would have responded by now and it's been 3 months I've owned this car and drove it a maximum of 400 miles from the show room to home and to work where I dumped it after finding the faults.
I very much doubt you've got any other formal recourse without getting the car back to the dealer.
Sorry meaning what?.How far away are you from MK? Is it a long drive?
The place is in Milton Keynes and I'm in London.
The dealer will - as any dealer would - wish to inspect the car to verify what you're saying. They're obligated to fix the issues aren't they? Yes they are obliged to fix the issues but they've been fobbing me off with there solicitor and their solicitor is slowing the pace with either not replying or only replied when I mentioned court action.
I doubt they'd shoulder the cost of transporting the vehicle back to the garage on an unsubstantiated claim of problems (as I expect dealers get bogus claims of problems an awful lot).
I'm being as honest as I can here, they are not willing to collect the car from me or the solicitor would have responded by now and it's been 3 months I've owned this car and drove it a maximum of 400 miles from the show room to home and to work where I dumped it after finding the faults.
I very much doubt you've got any other formal recourse without getting the car back to the dealer.
I given them ample time to reply and collect the car but no response from either.
CV boots aren't a big job, nor expensive. Shouldn't have passed an MOT though, how old is the cars test?
DSG/Mechatronic repair could run into four figures though! Sadly OP I fear you'll get the run around from the dealer here. Can't see the warranty stumping up either.
You MIGHT get lucky and find it just need a DSG oil service, or is low on fluid etc. cynically I doubt it, otherwise they'd have done that already perhaps?
Get the car back to the dealer, it'll be OK to drive slowly and carefully I'd say. Try and get them to investigate and fix it.
Or if they'll give you £6k back, take the money and learn the lesson! Did you get a WBAC price for the car? Might be worth punting it on if you certainly want rid?
DSG/Mechatronic repair could run into four figures though! Sadly OP I fear you'll get the run around from the dealer here. Can't see the warranty stumping up either.
You MIGHT get lucky and find it just need a DSG oil service, or is low on fluid etc. cynically I doubt it, otherwise they'd have done that already perhaps?
Get the car back to the dealer, it'll be OK to drive slowly and carefully I'd say. Try and get them to investigate and fix it.
Or if they'll give you £6k back, take the money and learn the lesson! Did you get a WBAC price for the car? Might be worth punting it on if you certainly want rid?
anonymous said:
[redacted]
I was and am midlander but cars in London as my job etc1700 plus labour
I don't want to drive the car as if it gets worse then I'd be liable as the law says don't drive it and contact the dealer which I did. It's not a case or buyers remorse as I had plans for this motor as it is meant to be my daily family car and something to play around with the usual mods and sods.
Edited by muxgt on Sunday 15th March 19:17
Just drive the bloody thing to the dealer!
If you don't you'll never get a resolution. It'll just sit on your drive and rot.
I can see why a dealer won't pay to have it recovered to them. Just get it to them, drive it , tow it , push it, get the AA to recover you etc etc.
How long have you owned it?
If you don't you'll never get a resolution. It'll just sit on your drive and rot.
I can see why a dealer won't pay to have it recovered to them. Just get it to them, drive it , tow it , push it, get the AA to recover you etc etc.
How long have you owned it?
DuraAce said:
CV boots aren't a big job, nor expensive. Shouldn't have passed an MOT though, how old is the cars test?
The mot was passed in December 15th 2014 so 3 weeks before the sale. Also cv joints are rubbing
DSG/Mechatronic repair could run into four figures though! Sadly OP I fear you'll get the run around from the dealer here. Can't see the warranty stumping up either. Thats exactly what's happening here, run around.
You MIGHT get lucky and find it just need a DSG oil service, or is low on fluid etc. cynically I doubt it, otherwise they'd have done that already perhaps?
The receipts finally came and said to have had a dsg oil and filter service on 12/12/14 but looking at the invoice I doubt that as the oil it self costs £100 plus for is it 7ltrs
Get the car back to the dealer, it'll be OK to drive slowly and carefully I'd say. Try and get them to investigate and fix it.
Or if they'll give you £6k back, take the money and learn the lesson! Did you get a WBAC price for the car? Might be worth punting it on if you certainly want rid?
a what ? The mot was passed in December 15th 2014 so 3 weeks before the sale. Also cv joints are rubbing
DSG/Mechatronic repair could run into four figures though! Sadly OP I fear you'll get the run around from the dealer here. Can't see the warranty stumping up either. Thats exactly what's happening here, run around.
You MIGHT get lucky and find it just need a DSG oil service, or is low on fluid etc. cynically I doubt it, otherwise they'd have done that already perhaps?
The receipts finally came and said to have had a dsg oil and filter service on 12/12/14 but looking at the invoice I doubt that as the oil it self costs £100 plus for is it 7ltrs
Get the car back to the dealer, it'll be OK to drive slowly and carefully I'd say. Try and get them to investigate and fix it.
Or if they'll give you £6k back, take the money and learn the lesson! Did you get a WBAC price for the car? Might be worth punting it on if you certainly want rid?
Edited by muxgt on Sunday 15th March 19:18
F'Kin hell OP. I'm starting to sympathise with the dealer. You can't answer a simple question or string a coherent sentence together.
WBAC = webuyanycar.com. If you want rid then see how much you can get for the car. If it's anywhere near what you want for the car then move it on.
How long have owned this car for!
WBAC = webuyanycar.com. If you want rid then see how much you can get for the car. If it's anywhere near what you want for the car then move it on.
How long have owned this car for!
Edited by DuraAce on Sunday 15th March 19:28
Edited by DuraAce on Sunday 15th March 19:29
Axionknight said:
Remove the X and the T from this chaps username, pretty apt.
You've been had, and it's your own fault. Who buys a second hand car, any car, and doesn't conduct a proper test drive to see how the car behaves once correctly warmed up?
Lol yes I got it hahaha You've been had, and it's your own fault. Who buys a second hand car, any car, and doesn't conduct a proper test drive to see how the car behaves once correctly warmed up?
I swear I can't believe I got roped into buying it with the promises and will do's blah Di blah blah. What was I thinking. People are liars and all they see is ££££'s not what people have to endure once they've been ripped off.
I seriously didn't realise this car had any issue as the I drove a gti a week before this one and it was very smooth and responsive almost like new but sadly the engine tensioner rattled like a tractor.
Is that invoice for a DSG oil change from the dealer in question? Maybe they haven't even done it, are you capable of swapping the oil yourself or do you have a decent independent dealer nearby who could give the car a check over? As previously mentioned, it may just need a fluid refresh.
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