Hyundai i40 - Stones or rust? see and tell me your thoughts.
Discussion
Your thoughts, Stones hitting the car creating a perfect line of rust spots or something else?
I purchased a new Hyundai i40 in Sept 2015 (65 plate)
After 6 months of owning the car I had 3 rust spots appear, I complained to the dealer who sent photos to Hyundai and replied back with this is caused by adverse conditions. !! (I live in the City in UK not like I am near a beach being pounded by salt water etc..)
I now have 5 rust spots all in a perfect line across the roof where the windscreen meets.
During a service at the dealership couple of months ago, they even commented that something is not right here.. and put a warranty claim in with photos and paint readings. This was dismissed by Hyundai as stone chips. After arguing my case they sent a independent RAC inspector to evaluate the rust. The report was that he thinks it was stone chips.
When I spoke the RAC chap he said it most likely the shape of the car and how the stones bounce of the road and hit the rim of the roof / windscreen.
Yeh.. right..
1 Hyundai contract RAC for there breakdown service and is included as part of your 5 yr warranty so it not exactly independent.
2. The stone obviously all have magnetic forces within them which guides every stone to magically hit the same part of the roof. LOL
3. Every stone hits in a perfect straight line. No where else !!
(actually i do have a few stone chips around the bottom trim as normal, but guess what.. They not in a perfect straight line LOL.. and they not rusting)
While driving home the other day, I spotted same make model and colour as my car parked just 5 mins where I live.
I stopped and had a nosey,
Guess what.. yep same rusty bubble marks that I have in the same place.
I have submitted an image of my car for all to see.
For me it is hard to believe that 5 stones have all hit my car in the exact same place creating a perfect line! I may as well play the lottery and win 5 times.
What are your thoughts and have you known this happen before?
I purchased a new Hyundai i40 in Sept 2015 (65 plate)
After 6 months of owning the car I had 3 rust spots appear, I complained to the dealer who sent photos to Hyundai and replied back with this is caused by adverse conditions. !! (I live in the City in UK not like I am near a beach being pounded by salt water etc..)
I now have 5 rust spots all in a perfect line across the roof where the windscreen meets.
During a service at the dealership couple of months ago, they even commented that something is not right here.. and put a warranty claim in with photos and paint readings. This was dismissed by Hyundai as stone chips. After arguing my case they sent a independent RAC inspector to evaluate the rust. The report was that he thinks it was stone chips.
When I spoke the RAC chap he said it most likely the shape of the car and how the stones bounce of the road and hit the rim of the roof / windscreen.
Yeh.. right..
1 Hyundai contract RAC for there breakdown service and is included as part of your 5 yr warranty so it not exactly independent.
2. The stone obviously all have magnetic forces within them which guides every stone to magically hit the same part of the roof. LOL
3. Every stone hits in a perfect straight line. No where else !!
(actually i do have a few stone chips around the bottom trim as normal, but guess what.. They not in a perfect straight line LOL.. and they not rusting)
While driving home the other day, I spotted same make model and colour as my car parked just 5 mins where I live.
I stopped and had a nosey,
Guess what.. yep same rusty bubble marks that I have in the same place.
I have submitted an image of my car for all to see.
For me it is hard to believe that 5 stones have all hit my car in the exact same place creating a perfect line! I may as well play the lottery and win 5 times.
What are your thoughts and have you known this happen before?
drdino said:
Agent XXX said:
badly executed windscreen replacement leading to rust.
My money would be on this as well. I suppose it is possible that something about the air-flow over the car carries stones up the windscreen which then catch on that lip, but it doesn't sound very likely.
The roof is couple mm above the windscreen but virtually level with the windscreen edge.
If the style of windscreen makes it easy for stones to hit then would this be bad design fault?
I have not had any replacement screen so unless it was poorly fitted during manufacture?
Funny how the rust spots are all on the drivers side, nothing on the other side, Nothing on the bonnet or the skirting of the car !
If the style of windscreen makes it easy for stones to hit then would this be bad design fault?
I have not had any replacement screen so unless it was poorly fitted during manufacture?
Funny how the rust spots are all on the drivers side, nothing on the other side, Nothing on the bonnet or the skirting of the car !
The stonechips answer is B.S. Do you have loads of little pits in your upper windscreen where other stones have hit? Of course you don't.
Others will have a point about the screen. Check the stamps/markings. Is it an aftermarket screen? If it is and it's down to poor fitting I have no idea if you'd get recompense anywhere. Although if you've had it from new then it must have been done prior to you picking it up so it's a case of pestering the dealer.
Others will have a point about the screen. Check the stamps/markings. Is it an aftermarket screen? If it is and it's down to poor fitting I have no idea if you'd get recompense anywhere. Although if you've had it from new then it must have been done prior to you picking it up so it's a case of pestering the dealer.
ukmdb said:
The roof is couple mm above the windscreen but virtually level with the windscreen edge.
If the style of windscreen makes it easy for stones to hit then would this be bad design fault?
Probably, yes. Which isn't a warranty issue.If the style of windscreen makes it easy for stones to hit then would this be bad design fault?
They've been allowed to rust because they've not been spotted in time and protected with fresh paint.
ukmdb said:
I have not had any replacement screen so unless it was poorly fitted during manufacture?
Or replaced before delivery.ukmdb said:
Funny how the rust spots are all on the drivers side, nothing on the other side, Nothing on the bonnet or the skirting of the car !
No, not really. Do you tend to position yourself slightly to the offside of the traffic you're following? Perhaps the front of the car is chipping, but isn't rusting since it's plastic.
Not what I would expect to see on a 2015 car; you need to check your warranty and see what it covers - I suspect that this kind of surface corrosion will not be.
If it's not and the manufacturer won't cover it at all your only option is to have it repaired yourself - if you can, get to it now before the winter salt makes it a lot worse (even if it's just a temporary repair until the weather improves).
Then vote with your feet and don't buy another Hyundai.
If it's not and the manufacturer won't cover it at all your only option is to have it repaired yourself - if you can, get to it now before the winter salt makes it a lot worse (even if it's just a temporary repair until the weather improves).
Then vote with your feet and don't buy another Hyundai.
No doubt the usual suspects will be along shortly to tell you that it's all your fault and you should be ashamed for even asking. That doesn't look like it was caused by stone chips to me. The paint appears to be bubbling all along the top of the windscreen and is pretty piss poor on a three year old car.
I had something similar on the bottom of the rear window of my 2003 Octavia Estate. It was caused by the window not having been fitted in the correct place at the factory, and the glass rubbing against the metal and taking all the paint and rust protection off.
That too started in one small area, and eventually spread all the way along by the time the car was about 5 years old. On mine, the first area to go was the bit where the wiper left most dirt. I suspect the same is happening here, the dirt/salt is streaming off the end of the wiper in this position and accumulating at the (damaged) joint.
After a bit of effort, I was able to claim on the corrosion warranty, but only after being told several times that it was stone chips, or not covered because it was caused by paint damage.
My suggestion would be persistent with the dealers and Hyundai - in my case I kept visiting different dealerships until I found one who actually wanted to do the work. The Hyundai part of this may be different, but with Skoda it seemed to be a matter of the dealership deciding whether or not it was within the scope of the warranty, and the submission to the manufacturer for approval more of a rubber stamping exercise. What this meant was that if they didn't want to do the work (which doesn't pay a very good hourly rate compared to what you or I would pay them), there was little chance of the claim ever even getting submitted.
You've also got the advantage these days of being able to use Facebook, Twitter etc to highlight the problem to people in the dealer's and Hyundai's marketing department (and also their potential customers!) if they're not listening, which can sometimes get a result when all else fails.
That too started in one small area, and eventually spread all the way along by the time the car was about 5 years old. On mine, the first area to go was the bit where the wiper left most dirt. I suspect the same is happening here, the dirt/salt is streaming off the end of the wiper in this position and accumulating at the (damaged) joint.
After a bit of effort, I was able to claim on the corrosion warranty, but only after being told several times that it was stone chips, or not covered because it was caused by paint damage.
My suggestion would be persistent with the dealers and Hyundai - in my case I kept visiting different dealerships until I found one who actually wanted to do the work. The Hyundai part of this may be different, but with Skoda it seemed to be a matter of the dealership deciding whether or not it was within the scope of the warranty, and the submission to the manufacturer for approval more of a rubber stamping exercise. What this meant was that if they didn't want to do the work (which doesn't pay a very good hourly rate compared to what you or I would pay them), there was little chance of the claim ever even getting submitted.
You've also got the advantage these days of being able to use Facebook, Twitter etc to highlight the problem to people in the dealer's and Hyundai's marketing department (and also their potential customers!) if they're not listening, which can sometimes get a result when all else fails.
jhonn said:
Not what I would expect to see on a 2015 car; you need to check your warranty and see what it covers - I suspect that this kind of surface corrosion will not be..
If they're like Kia, the anti-corrosion warranty is voided if you don't get the paintwork inspected by a franchised dealer every year. I've been very impressed with Kia's mechanical warranty but their anti-corrosion one leaves a lot to be desired.
I would also like to add that this is on a PCP plan which I fully intend to hand back to them and walk away,
I cant hand it back until Oct 2019 when the 4 year plan runs out.
however I will prob be charged for the rust.
I did pop over to a local garage that specializes in body repair and paint work, They also said it did not look like stones.
They also said that to repair it they would need to take the whole top panel off and treat it and then repaint.
Estimate cost £600
They advised to either just cheaply touch it up for now, then hand it back to Hyundai, they may notice it or not.
I cant hand it back until Oct 2019 when the 4 year plan runs out.
however I will prob be charged for the rust.
I did pop over to a local garage that specializes in body repair and paint work, They also said it did not look like stones.
They also said that to repair it they would need to take the whole top panel off and treat it and then repaint.
Estimate cost £600
They advised to either just cheaply touch it up for now, then hand it back to Hyundai, they may notice it or not.
ukmdb said:
I did pop over to a local garage that specializes in body repair and paint work, They also said it did not look like stones.
They also said that to repair it they would need to take the whole top panel off and treat it and then repaint.
Estimate cost £600
£600 to remove the roof skin, repaint it, refit it...?They also said that to repair it they would need to take the whole top panel off and treat it and then repaint.
Estimate cost £600
I like you, you're funny.
£600 won't even include removing the windscreen before repainting the roof skin.
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