Lease car Stolen
Author
Discussion

MrCook

Original Poster:

1 posts

75 months

Monday 6th May 2019
quotequote all
Hi All.


Can anyone give me some advice please re a lease car getting stolen.

I basically need to know if my car insurance company can pay me directly and then I pay the financial.company.

The insurer want to pay them.directly but surely my agreement is with the car insurance and no one else and there would be a breach of data protection if they started talking to the financial company .

The car finance also states it is worth less than the insurance co are stating so there may be a profit on the car of £2,000 but the insurance co is not sure who can legally have the difference, I of course believe it should be me but having not had a lease car before it is all new to me .

Thank you for any advice you can give oh and the car was a new Vauxhall Mokka

Regards
Russell

swamp

1,007 posts

205 months

Monday 6th May 2019
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I imagine they do this to reduce fraud. Sounds like a lot less hassle for you too.

ilikejam

1,147 posts

132 months

Monday 6th May 2019
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It's not your car. The insurance will agree a price with the lease provider and settle direct with them. The lease co will then either arrange an alternative car for you or just terminate the contract.

I'd start preparing for having to find a new car if I was you.

Gareth79

8,415 posts

262 months

Monday 6th May 2019
quotequote all
Is it a lease or a PCP? You mention "finance".

Even if it is PCP, the car remains in the ownership of the finance company, so I'd imagine they are entitled to make the payment to them directly. (This is probably also good practice with regards to fraud/money laundering etc)

The Moose

23,409 posts

225 months

Monday 6th May 2019
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Don’t they ask you who owns/is the registered keeper? Doesn’t your answer make them an interested part on the policy?

JeS10

375 posts

182 months

Monday 6th May 2019
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They'll ask to deal directly with the owner of the car. When my Golf R was nicked they wanted to deal directly with VWFS. I received monies from the contents inside the car but the lump sum was going to VWFS and I was totally kept out of the loop there. Then we found the car, so it didn't really come to anything.

It's simply fraud reduction. They're relying on your honesty to pay the lease company off otherwise and giving you money for an asset lost that you never owned in the first instance.

It's reassuring to see Vauxhall Mokka's getting nicked though - levels the monopoly of Golf Rs, Focus RSs, S3s, M140s and A45s being the preferred choice.

valiant

12,426 posts

176 months

Monday 6th May 2019
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If it’s a proper lease we’re talking about then you do not own the car. Any ‘profits’ from the insurer will go to the legal owner which will be the leasing company.

gazza285

10,530 posts

224 months

Monday 6th May 2019
quotequote all
ilikejam said:
It's not your car. The insurance will agree a price with the lease provider and settle direct with them. The lease co will then either arrange an alternative car for you or just terminate the contract.

I'd start preparing for having to find a new car if I was you.
It’s not the lease company’s insurance though. It seems a bit off that the insurance premium is calculated on what value the keeper inputs into the proposal, then the insurers possibly pay out less to the lease company.

Pommy

14,430 posts

232 months

Monday 6th May 2019
quotequote all
Gonna go out on a limb here but why would you bothered if they paid the finance company direct? Why use something as tenuous as data protection for your concern? Why would anyone steal a Mokka?

Wanted the car gone and lease paid out to end it so this a solid way out and then found the insurance won't cover it so now annoyed the cunning plan falls short?

Super Josh

206 posts

235 months

Monday 6th May 2019
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How did they mange to steal a modern car? All keys still in your possession?

Cheers,

Josh

CDP

7,825 posts

270 months

Monday 6th May 2019
quotequote all
MrCook said:
Hi All.


Can anyone give me some advice please re a lease car getting stolen.

I basically need to know if my car insurance company can pay me directly and then I pay the financial.company.

The insurer want to pay them.directly but surely my agreement is with the car insurance and no one else and there would be a breach of data protection if they started talking to the financial company .

The car finance also states it is worth less than the insurance co are stating so there may be a profit on the car of £2,000 but the insurance co is not sure who can legally have the difference, I of course believe it should be me but having not had a lease car before it is all new to me .

Thank you for any advice you can give oh and the car was a new Vauxhall Mokka

Regards
Russell
Could be worse. Imagine the insurance company wanted to pay less than the value of the car and the leasing company wanted to chase you for the shortfall? Probably best to read the contract.

gizlaroc

17,251 posts

240 months

Monday 6th May 2019
quotequote all
When you say lease, do you actually mean a lease?

If it is a personal contract hire with the option to buy at the end, where you may have equity in the car due to deposit paid and the fact you are nearer the end than the start of the agreement, then I would speak to the finance company and say you want them to make sure that the equity is not simply written off as they want an easy life.
It is OK for them to say "He owes us £xxx, that will do." but what if you only owed them £1000 now?

I'm guessing that it is a PCP rather than lease, which is simply a hire car over long period.

eldar

24,146 posts

212 months

Monday 6th May 2019
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Super Josh said:
How did they mange to steal a modern car? All keys still in your possession?

Cheers,

Josh
5 posts in 13 years, clearly a poster who chooses their wordssmile

To answer your question, easily if keyless entry, slightly harder if not.

Trevor555

4,820 posts

100 months

Monday 6th May 2019
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Pommy said:
Why would anyone steal a Mokka?
Probably because they've bought one at the salvage yard that needs lots of parts/panels.

Alucidnation

16,810 posts

186 months

Monday 6th May 2019
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Must admit it’s an off the wall choice of car to be stolen.

Ganglandboss

8,431 posts

219 months

Monday 6th May 2019
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I cannot see how there can be a breach of the DPA; both the insurance company and lease company have a legitimate reason to process your data, and surely the lease company are listed as an interested party.

You cannot make a profit from the insurance payout; they will pay your actual losses and nothing more. In the case of motor insurance, that will be the market value, or whatever is owed on any finance or lease agreement.

Nickp82

3,618 posts

109 months

Monday 6th May 2019
quotequote all
gizlaroc said:
When you say lease, do you actually mean a lease?

If it is a personal contract hire with the option to buy at the end, where you may have equity in the car due to deposit paid and the fact you are nearer the end than the start of the agreement, then I would speak to the finance company and say you want them to make sure that the equity is not simply written off as they want an easy life.
It is OK for them to say "He owes us £xxx, that will do." but what if you only owed them £1000 now?

I'm guessing that it is a PCP rather than lease, which is simply a hire car over long period.
You have the two mixed up there, PCH is basically a long term hire, PCP has the option to purchase and potential equity.

gizlaroc

17,251 posts

240 months

Monday 6th May 2019
quotequote all
Nickp82 said:
You have the two mixed up there, PCH is basically a long term hire, PCP has the option to purchase and potential equity.
I said I am guessing it is PCP, therefore some equity and the option to own, rather than a lease as the OP is calling it.

Nickp82

3,618 posts

109 months

Monday 6th May 2019
quotequote all
gizlaroc said:
I said I am guessing it is PCP, therefore some equity and the option to own, rather than a lease as the OP is calling it.
Oh I see, apologies.

gizlaroc

17,251 posts

240 months

Monday 6th May 2019
quotequote all
Get a settlement figure from the lease company first, do that first thing, and see what you actually owe.
Then speak to the insurer and see what they have valued the car at.

Of course they will want to pay the finance house directly the amount outstanding, but you should also get any shortfall too.

However, they may have it valued at less than you owe, at that point I hope you have GAP?
Did you not take out some GAP or RTI shortfall insurance?
If you did you could get the full invoice price back, less what is owing to the finance house.