Private registration

[Yasminxx]

Can anybody help?

I have purchased a private registration from I have paid the deposit and applied to pay over 12 months via finance. They didn’t have all my information as of yet still needed: a confirmation letter with name and address(this was never sent). The following day I cancelled the purchase of the original number plate as it was not fit for purpose, as my car is not a 69 plate ( private reg was AL69 RAN, my car is a 55 plate ). I called to cancel (14 day cooling off period). I am now getting harassed for full payment, the direct debit mandate to be reinstated or to pay a cancel fee (which is quite a lot for a cancellation). Can anybody give any advice on what to do? I have been to citizens advice they said that no contract and no agreement has been entered.

Moderator edit: No name & shame.

Edited by Scrump on Thursday 22 August 17:02

[untakenname]

I don't see how the plate isn't fit for purpose?

Just put it on retention and then when you get a new car place the plate onto it.

[rigga]

untakenname said:

I don't see how the plate isn't fit for purpose?

Just put it on retention and then when you get a new car place the plate onto it.

Because he can't fit a plate that's newer than the car its being applied to

[LordGrover]

Whether it's legal or not, their terms and conditions clearly state:

By agreeing to these terms and conditions you are entering into an agreement to purchase the registration number detailed on your order form and/or email, and in accordance with The Consumer Contracts Regulations 2014, the service procedure will begin immediately and cannot be cancelled or refunded.

Mod edit to remove link.

Edited by Scrump on Thursday 22 August 17:16

[austinsmirk]

let me be the first to ask, what the hell does al69ran supposed to say ?

[Auto810graphy]

I am not totally sure on the actual law relating to a cooling off period on the sale, finance yes but the actual plate is seen as bespoke and to the best of my knowledge you have entered a contract to purchase.

When I have purchased plates from agents or direct they always remind me of the law relating to age of display vehicle etc.

Without sounding harsh, your error, pay up, put on retention and enjoy your plate when you upgrade your car.

[Mandat]

rigga said:

untakenname said:

I don't see how the plate isn't fit for purpose?

Just put it on retention and then when you get a new car place the plate onto it.

Because he can't fit a plate that's newer than the car its being applied to

At this point in time, the plate can't be fitted to any car because 69 plates don't become valid until 1 September.

This doesn't make the plate "not fit for purpose".

[OverSteery]

LordGrover said:

Whether it's legal or not, their terms and conditions clearly state:

By agreeing to these terms and conditions you are entering into an agreement to purchase the registration number detailed on your order form and/or email, and in accordance with The Consumer Contracts Regulations 2014, the service procedure will begin immediately and cannot be cancelled or refunded.

IANAL - but I do know that many online sellers publish T&Cs that breach the legal protection offered to consumers. I have no idea what the position is on this one, but I would not assume that the T&Cs are the last word.

[Pothole]

OP: What brand(s) of tyre do you have on this spectacular 2005 vehicle?

[Scrump]

That plate is not available on the DVlA website so it looks like the dealer has purchased it to pass on to the OP. They will now be left holding it.

[Camelot1971]

Scrump said:

That plate is not available on the DVlA website so it looks like the dealer has purchased it to pass on to the OP. They will now be left holding it.

Or it's just a troll thread from a board school kid.

[mini me]

Boarding school kids are usually above such high jinx aren’t they?

[Condi]

Distance selling regulations apply, no? 14 day cooling off period?

[bluezedd]

austinsmirk said:

let me be the first to ask, what the hell does al69ran supposed to say ?

It sounds like a sharia law bank.

https://www.alrayanbank.co.uk/

You've definitely messed up by getting a plate newer than your car. I'd just hold it on retention, attempt to resell it, or wait until you get a 2019 car (which for me would probably be in about 8 to 10 years of holding)

I can sympathise with this mistake though, especially if this is the first registration you have bought.

Edited by bluezedd on Thursday 22 August 20:02

[Sporky]

I thought it was because AL50RAN isn't a permissible registration.

And would be CR14PPY if it was.

[carl_w]

Condi said:

Distance selling regulations apply, no? 14 day cooling off period?

Not to personalized goods which *may* include this.

Surely not fit for purpose wouldn't only apply if at the time of sale the purpose was stated as being for fitting to a 55-reg vehicle?

[Condi]

carl_w said:

Not to personalized goods which *may* include this.

Surely not fit for purpose wouldn't only apply if at the time of sale the purpose was stated as being for fitting to a 55-reg vehicle?

Is it personalised? There would be a good argument not.

[Alex Z]

rigga said:

untakenname said:

I don't see how the plate isn't fit for purpose?

Just put it on retention and then when you get a new car place the plate onto it.

Because he can't fit a plate that's newer than the car its being applied to

Fit for purpose relates to the purpose for which it’s sold which is not necessarily the same as the purpose for which it’s bought.

If the OP had told them that he wanted to use it on an old car then he’d have a good case, but otherwise, not.

[JeremyBearimy]

I have heard of the DVLA giving credits for unwanted number plates in certain circumstances, however since its been bought via the 3rd party obviously that wouldn't be the case here.
Id either retention it (i think its held for 10 years now on certificate rather than a renew every year) or sell it if they aren't forthcoming with a refund.

The DVLA give plenty of warnings before buying a cherish plate about what you can and can't put it on, i would be surprised if the 3rd party didn't as well.

[The Li-ion King]

austinsmirk said:

let me be the first to ask, what the hell does al69ran supposed to say ?

He was trying to put in "Alan" but the computer had other ideas?