Admiral Insurance - how to contact?
Admiral Insurance - how to contact?
Author
Discussion

SGirl

Original Poster:

7,922 posts

286 months

Wednesday 5th April 2023
quotequote all
Does anyone have any contact details for Admiral Insurance?

I need to contact them urgently. They sent me an email this evening about my policy, but their phone numbers don't work and their "contact us online" thing only says what times they're available to respond to messages, not how to get hold of them.

Thanks for any help you can offer!

JohnnyUK

1,066 posts

103 months

Wednesday 5th April 2023
quotequote all
SGirl said:
Does anyone have any contact details for Admiral Insurance?

I need to contact them urgently. They sent me an email this evening about my policy, but their phone numbers don't work and their "contact us online" thing only says what times they're available to respond to messages, not how to get hold of them.

Thanks for any help you can offer!
I'm not trying to be clever, but here are their numbers and opening times:

0333 220 2000
Opening hours
Mon to Fri: 08:00 - 19:00
Sat: 09:00 - 15:00
Sun: 09:30 - 16:00

Mineral1

59 posts

75 months

Wednesday 5th April 2023
quotequote all
Getting the obvious out the way, was it really Admiral emailing you, not a scam?

Anyway their phone lines are closed until tomorrow but it says live chat is available until 22:45. For me it shows a chat now button next to the times.

https://www.admiral.com/contact-us/car

ThunderSpook

3,894 posts

236 months

Wednesday 5th April 2023
quotequote all
I have always used 0333 220 2001 and never had a problem getting through to them.

Macneil

1,068 posts

105 months

Wednesday 5th April 2023
quotequote all
I used the online chat yesterday, amended my policy and negotiated renewal, no issues at all. I've rung them loads of times on the numbers on the website and never had a problem

SGirl

Original Poster:

7,922 posts

286 months

Wednesday 5th April 2023
quotequote all
Every time I try those numbers, I get a "number invalid" message. And they're closed now anyway.

I've just found a contact page under Accessibility, that will have to do for now. I just need my communication to them to be in writing.

Thanks for your help!

SGirl

Original Poster:

7,922 posts

286 months

Wednesday 5th April 2023
quotequote all
Mineral1 said:
Getting the obvious out the way, was it really Admiral emailing you, not a scam?
Yep, definitely them. I was expecting them to contact me.

Mineral1 said:
Anyway their phone lines are closed until tomorrow but it says live chat is available until 22:45. For me it shows a chat now button next to the times.

https://www.admiral.com/contact-us/car
Ohhhh... bloody Chrome hiding links! It works if I use a different browser. hehe

The big yin

294 posts

66 months

Wednesday 5th April 2023
quotequote all
Hope this helps if you cannot get in touch.

Ms Cristina Nestares Chief Executive

Email Cristina.NESTARES@admiralgroup.co.uk


Telephone 0333 220 2062 (Direct)
Switchboard 029 2060 1294
Website https://admiralgroup.co.uk/
Social Media T F

Postal Address Ty Admiral, David Street, Cardiff, CF10 2EHM

DuncsGTi

1,176 posts

204 months

Wednesday 5th April 2023
quotequote all
Rather than starting my own thread I'll jump on this one since you've had an answer OP. Has anyone got a way of contacting Flow insurance? They're part of the LV group.

I've been trying to get them since Friday last week and their web portal isn't working for me and I need to print my certificate before I leave for France on Friday. They just don't reply to emails and the only phone number is for claims!!!