Is it legal for the garage to bin my foreign license plates?
Discussion
We recently returned from working abroad, driving a car with license plates belonging to a foreign government. This week we took the car for its MOT and asked the garage to fit the UK plates again while they were at it.
They returned the car with the new plates in place, but when we got home we discovered the old plates were not in the car.
We called the garage and asked for the plates, as we are legally obliged to return them to the foreign government in question. They told us they had thrown away the plates and insisted they are gone. We are in the middle of the country, it is not a bin collection day, and it is difficult to imagine they could have completely disappeared them within a few hours.
This strikes me not only as very annoying, but also as a little suspicious.
Am I right to feel suspicious / wonder about nefarious motives?
Do I have cause to escalate this complaint, legally speaking?
What would you do?
Many thanks.
They returned the car with the new plates in place, but when we got home we discovered the old plates were not in the car.
We called the garage and asked for the plates, as we are legally obliged to return them to the foreign government in question. They told us they had thrown away the plates and insisted they are gone. We are in the middle of the country, it is not a bin collection day, and it is difficult to imagine they could have completely disappeared them within a few hours.
This strikes me not only as very annoying, but also as a little suspicious.
Am I right to feel suspicious / wonder about nefarious motives?
Do I have cause to escalate this complaint, legally speaking?
What would you do?
Many thanks.
In the UK the physical plates don’t belong to the government so when they’re replaced, the old ones go in the bin. Unless you explicitly asked them to retain and return the plates to you, they were under no obligation to do so IMO.
Your mistake unfortunately. You will have to sort it.
I would be contacting the garage (or turning up first thing Monday ) and asking /politely demanding you get the foreign plates back asap as they are still your property, and technically could be regarded as theft.
I would check with consumer protection or somewhere else for advice first.
Let us know how you get on.
I would check with consumer protection or somewhere else for advice first.
Let us know how you get on.
The Rotrex Kid said:
In the UK the physical plates don’t belong to the government so when they’re replaced, the old ones go in the bin. Unless you explicitly asked them to retain and return the plates to you, they were under no obligation to do so IMO.
Disagree. It's not the same as them replacing worn-out brake pads where the old part is very unlikely to be wanted afterwards, or replacing a smashed plate like-for-like. Also it should be common-sense for any garage that when swapping to a different plate (even between UK plates) the old ones are retained.
The Rotrex Kid said:
In the UK the physical plates don’t belong to the government so when they’re replaced, the old ones go in the bin. Unless you explicitly asked them to retain and return the plates to you, they were under no obligation to do so IMO.
Your mistake unfortunately. You will have to sort it.
Funny but where I worked we registered several foreign bikes for folks coming to Iive in the UK and never did we dispose of plates or headlights we changed over for UK complaint ones.Your mistake unfortunately. You will have to sort it.
Then again, we knew our jobs......
The garage most certainly are required to return your property ( or that of the country you have just left ) unless you have given authority to them to dispose of them on your behalf.
Obviously, you will be able to supply a link to legislation in the UK that supports your stance, otherwise, take a look at the Theft Act 1968.....
Gareth79 said:
The Rotrex Kid said:
In the UK the physical plates don’t belong to the government so when they’re replaced, the old ones go in the bin. Unless you explicitly asked them to retain and return the plates to you, they were under no obligation to do so IMO.
Disagree. It's not the same as them replacing worn-out brake pads where the old part is very unlikely to be wanted afterwards, or replacing a smashed plate like-for-like. Also it should be common-sense for any garage that when swapping to a different plate (even between UK plates) the old ones are retained.
Gareth79 said:
Disagree. It's not the same as them replacing worn-out brake pads where the old part is very unlikely to be wanted afterwards, or replacing a smashed plate like-for-like.
Also it should be common-sense for any garage that when swapping to a different plate (even between UK plates) the old ones are retained.
Really? Why would that be common sense? The op asked them to be swapped and didn’t ask them to be kept so in the bin they go. The common sense should have been the OP asking for them to be kept. Also it should be common-sense for any garage that when swapping to a different plate (even between UK plates) the old ones are retained.
The Rotrex Kid said:
Gareth79 said:
The Rotrex Kid said:
In the UK the physical plates don’t belong to the government so when they’re replaced, the old ones go in the bin. Unless you explicitly asked them to retain and return the plates to you, they were under no obligation to do so IMO.
Disagree. It's not the same as them replacing worn-out brake pads where the old part is very unlikely to be wanted afterwards, or replacing a smashed plate like-for-like. Also it should be common-sense for any garage that when swapping to a different plate (even between UK plates) the old ones are retained.
We had an apprentice who was caught on CCTV taking the alloy valve caps off a customers bike cuz they were shiny and replaced them with standard black ones and put the shiny ones on his moped.
Customer noticed and said who's pissed about with my wheels?
Apprentice sacked on the spot for gross misconduct and we had to invoice about £200 or so of work to the workshop account instead of charging the customer by way of an apology
Rushjob said:
The Rotrex Kid said:
Gareth79 said:
The Rotrex Kid said:
In the UK the physical plates don’t belong to the government so when they’re replaced, the old ones go in the bin. Unless you explicitly asked them to retain and return the plates to you, they were under no obligation to do so IMO.
Disagree. It's not the same as them replacing worn-out brake pads where the old part is very unlikely to be wanted afterwards, or replacing a smashed plate like-for-like. Also it should be common-sense for any garage that when swapping to a different plate (even between UK plates) the old ones are retained.
We had an apprentice who was caught on CCTV taking the alloy valve caps off a customers bike cuz they were shiny and replaced them with standard black ones and put the shiny ones on his moped.
Customer noticed and said who's pissed about with my wheels?
Apprentice sacked on the spot for gross misconduct and we had to invoice about £200 or so of work to the workshop account instead of charging the customer by way of an apology
It’s very different to replacing number plates which are, in the UK, a throwaway item.
I was answering the point raised that it’s ‘common sense’ to retain plates changed, when that is b
ks.If you send a vehicle in for something to be replaced, you should, IMO, ask if you want to keep the replaced part, otherwise it’s entirely reasonable to find it gone in the bin.
The Rotrex Kid said:
In the UK the physical plates don’t belong to the government so when they’re replaced, the old ones go in the bin. Unless you explicitly asked them to retain and return the plates to you, they were under no obligation to do so IMO.
Those plates did not belong to the garage and they were not theirs to dispose of. They were not UK plates. Deerfoot said:
The Rotrex Kid said:
In the UK the physical plates don’t belong to the government so when they’re replaced, the old ones go in the bin. Unless you explicitly asked them to retain and return the plates to you, they were under no obligation to do so IMO.
Those plates did not belong to the garage and they were not theirs to dispose of. They were not UK plates. They replaced the plates as they were asked. Job done.
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