RE: JLR 'helps alleviate' Range Rover insurance issue
RE: JLR 'helps alleviate' Range Rover insurance issue
Monday 18th December 2023

JLR 'helps alleviate' Range Rover insurance issue

Rejuvenated in-house solution offered as Land Rover seeks to allay customer concerns


Evidently stung by recent criticism of the high theft rates suffered by Range Rover owners, JLR has swung into high gear. Not only has it already announced a £10m investment in security upgrades for older models, the firm has since confirmed a relaunch of its bespoke insurance solution - specifically ‘designed for clients who may be facing challenges with increasing insurance premiums, which are affecting the industry’. 

Affecting the industry broadly, yes - but affecting Land Rover specifically, too. Autocar claimed back in February that some insurers were reluctant to accept the risk of underwriting Range Rover policies based on the number of vehicles stolen in 2022. Coincidentally (or not) Land Rover’s previous in-house insurance policy fell over in November of that year when it mutually agreed to end its partnership with provider Verex, promising a new proposition would replace it. 

Nearly twelve months later, that has finally come to pass. JLR says its latest scheme, which is available to both new and used customers, has been up and running since October and has ‘so far provided more than 4,000 clients with a JLR insurance solution, with an average monthly premium of less than?£200’. Given the service also covers Jaguar product alongside Land Rover, we can assume that Range Rover buyers are probably not enjoying that level of affordability - but we’re happy to be proven wrong in the comments if any PHers are among the users already signed up to it. 

As you might expect, JLR is promising a ‘seamless experience online’ and says its policies offer a flexible monthly subscription model. It is also at pains to remind us that since January 2022, only nine of more than 12,000 new Range Rovers sold have been stolen thanks to the latest security features of its most recent electrical architecture, and that previous generation models - including those out of warranty - are being updated to include the ‘embedded technology’ that prevents criminals hacking the keyless entry system. 

“Customers of luxury cars and other luxury goods are experiencing an increase in thefts due to organised criminal activity in the UK. The desirability of our luxury vehicles, coupled with concerns around thefts, has recently led to challenges in obtaining insurance cover for some clients,” acknowledged Patrick McGillycuddy, JLR’s UK Managing Director. 

“We are fully committed to doing everything we can to address this by adopting a multifaceted approach: from our significant investment in vehicle security, to now providing our own insurance. While our new proposition is a key milestone, we want to reassure clients that we will continue monitoring and refining our service so that even more clients can take advantage of it.” 


Author
Discussion

bmv6197

Original Poster:

100 posts

133 months

Tuesday 19th December 2023
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Is this just to address the insurance issues due to theft levels of RRs or is it also designed to address the issues related to “unexpected extreme heat” episodes?

sifocus

103 posts

204 months

Tuesday 19th December 2023
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I suppose they’ve got to do something as the prices just keep rising. I’d rather they just took my car without needing to come into my house for the keys though! Especially with a young family. If they want it, they’ll get it.

MOOSECORTINA

253 posts

109 months

Tuesday 19th December 2023
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What a good idea, other manufacturers need to do the same, teach the rip off insurance companies a thing or two. It might even reduce un insured drivers too? Jaguar Enthusiasts Club do insurance for members with Peter James insurance, it comes with a few good bonuses like track day cover.

Twinair

1,033 posts

172 months

Tuesday 19th December 2023
quotequote all
sifocus said:
I suppose they’ve got to do something as the prices just keep rising. I’d rather they just took my car without needing to come into my house for the keys though! Especially with a young family. If they want it, they’ll get it.
Sadly, you are absolutely right. If they come in the house, that’s a lot worse. I will be scant on the details - but an incident with 4 ‘stereo typical males’ some sledge hammers & a removed front window, left the owners without their ‘hot’ hatch, and the family very shaken. I think they would have preferred if the remote key was transmitted and the car taken without entry for the keys. Getaway car, fake plates. Oddly enough the taken car did reappear - again on fake plates. All very ‘sign of the times’. As was the police response - 4 hours before anyone came out, incredibly long delay given the circs. Sad overall tbh.

whp1983

1,380 posts

169 months

Tuesday 19th December 2023
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Aside from JLR issues it would be nice if a concerted effort was made to catch and deal with the scrotes nicking things

vikingaero

13,317 posts

199 months

Tuesday 19th December 2023
quotequote all
[cynic mode on]

It's funny how JLR have ignored the issue for years, and owners have gone back to them like lemmings.

The the recent insurance hikes have forced their hand to act on insurance and security.

timjhhk

4 posts

123 months

Tuesday 19th December 2023
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Am I missing something, £200 a month? I insured a Bentley, Mercedes and Nomad for less than that on a multi-car policy

Griffith4ever

6,945 posts

65 months

Tuesday 19th December 2023
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whp1983 said:
Aside from JLR issues it would be nice if a concerted effort was made to catch and deal with the scrotes nicking things
Indeed, and yet two posters above seem to prefer the option of their cars being easy to steal so the keys are not required. I'm a little flabbergasted tbh. If you follow the path of "don't make my car require the keys to be stolen as I don't want the risk in my house" then the same people should give up having expensive cars and just buy old bangers. Or don't buy expensive cars in high crime rate areas.

Let's all just give in....


Edited by Griffith4ever on Tuesday 19th December 07:22

Griffith4ever

6,945 posts

65 months

Tuesday 19th December 2023
quotequote all
timjhhk said:
Am I missing something, £200 a month? I insured a Bentley, Mercedes and Nomad for less than that on a multi-car policy
That's what I thought. R8 V10, £280 ...a year.

LimaDelta

8,499 posts

248 months

Tuesday 19th December 2023
quotequote all
timjhhk said:
Am I missing something, £200 a month? I insured a Bentley, Mercedes and Nomad for less than that on a multi-car policy
Yes, doesn't seem such a bargain to me, £2400 a year average. If you have the rural farmer's Defenders pulling the price down at one extreme, then the FFRRs in London must still be attracting a hefty premium. Still, if you can afford a £150k+ car, then at what point is insurance too expensive...?

AmyRichardson

1,983 posts

72 months

Tuesday 19th December 2023
quotequote all
timjhhk said:
Am I missing something, £200 a month? I insured a Bentley, Mercedes and Nomad for less than that on a multi-car policy
As the article implies, that's the average. For those parking a FFRR in a major conurbation the fee will still be huge (many times that), but anyone living a bit more sticks-ward will be well under the quoted value. Scrotes like familiar territory, and are readily confused by hedges and mud.

Ultimately JLR will be offering a third party insurer's products under their header and insures follow the algorithm and the algorithm follows the risk; if it was a real goldmine, sizeable entities (with the financial clout to overcome the barriers to entry) would be piling in for a peice of the action - but they're not.

anonymous-user

84 months

Tuesday 19th December 2023
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Family member had an evoque delivered to dealer a few weeks ago.
They've had to walk away from the car as its essentially uninsureable. Companies wanted 3k+ vs they're current Jag product which is about £300 to insure

heisthegaffer

4,295 posts

228 months

Tuesday 19th December 2023
quotequote all
MOOSECORTINA said:
What a good idea, other manufacturers need to do the same, teach the rip off insurance companies a thing or two. It might even reduce un insured drivers too? Jaguar Enthusiasts Club do insurance for members with Peter James insurance, it comes with a few good bonuses like track day cover.
Rip off insurance companies? How can they offer this... They engage with an Insurer or maybe more than one. JLR would never be able to or be willing to take on the risk. And I doubt this will be any cheaper either.

How would this reduce uninsured drivers? I strongly suspect people who choose not to bother insuring won't suddenly think, oooh I like this website, I'm now going to insure my vehicle.

Earthdweller

19,425 posts

156 months

Tuesday 19th December 2023
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£200 per month ? !!

That’s £2400 a year, that’s not affordable insurance

Crumpet

5,404 posts

210 months

Tuesday 19th December 2023
quotequote all
I’ve tried it for two postcodes; a safe, low crime area on the coast where they’ve quoted about three times the cost of the cheapest on the comparison sites.

And for my home address where they won’t quote at all! Utterly pointless!


Alickadoo

3,439 posts

53 months

Tuesday 19th December 2023
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"Less than £200 per month".

So that's, er, give me a minute, um - less than £2,400 per year - as an average!

Wow!

Sounds like a lot of money?

vikingaero

13,317 posts

199 months

Tuesday 19th December 2023
quotequote all
Earthdweller said:
£200 per month ? !!

That’s £2400 a year, that’s not affordable insurance
I actually think £200 per month/£2.4k pa for a London/City based JLR product highly exposed to theft is a good deal! Some of these cars are £100k+ behemoths.

I wonder if there is a deal with the Insurer - if a car gets stolen/damaged, JLR supply a new car to the Insured/Insurer at preferential cost.

Zed Ed

1,163 posts

213 months

Tuesday 19th December 2023
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Having had a quick look at WRisk who do JLRs new insurance scheme I presume one of the solutions to this issue will be to evolve the car ownership proposition towards subscription and therefore priced in fleet insurance policies.

Couldn’t get W Windows out of my head though.

croyde

26,373 posts

260 months

Tuesday 19th December 2023
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I have tended to find that 'Manufacturer' insurance was more expensive than other companies willing to quote.

Dingu

4,893 posts

60 months

Tuesday 19th December 2023
quotequote all
MOOSECORTINA said:
What a good idea, other manufacturers need to do the same, teach the rip off insurance companies a thing or two. It might even reduce un insured drivers too? Jaguar Enthusiasts Club do insurance for members with Peter James insurance, it comes with a few good bonuses like track day cover.
Teach them to loss lead? You are paying via the profit margin in the car.