Unplugging dashcam during service
Unplugging dashcam during service
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Discussion

trueblue4455

Original Poster:

53 posts

273 months

Friday 13th June 2025
quotequote all
Regardless of which garages I've used in the past, they all seem to unplug the power cable to my dashcam. I'm sure it's because they've been caught doing things they shouldn't and it's bitten them (or they've heard stories of that happening with other garages). I don't know if it's the company or the actual engineers. Does everyone else have this same experience?

I came back to my car with some small buffer scuffs which I'm 90% wasn't there before the service. However, cos the dashcam was unplugged, I can't know for sure. Even if it happened during the service, it may not have been the garage or the staff's fault (e.g. some member of the public giving my car a bumper to bumper kiss).

Has anyone managed to avoid this (thinking about zip tying the the power cord to the unit so it makes it more difficult to remove or even supergluing the power cable to the unit)?

sherman

14,830 posts

237 months

Friday 13th June 2025
quotequote all
GDPR guv.
But really its just so you dont record all the effing and blinding that goes on in the garage.

Rockets7

476 posts

152 months

Friday 13th June 2025
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My policy is turn them off. We have lots of decent, expensive gear and tools and maybe vulnerable easy access fire exits. I don’t want people having the inside view and popping back later.

gtidriver

3,671 posts

209 months

Friday 13th June 2025
quotequote all
The issue is with the service tech not plugging it back in afterward, this was really annoying.
I used my dashcam footage to prove that a Main dealer caused an issue with my car, the Manager was not happy I'd filmed it all.

bmwmike

8,248 posts

130 months

Friday 13th June 2025
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I know of a local garage that use their customer cars as a runabout and they disconnect them for that reason.

Super Sonic

11,898 posts

76 months

Friday 13th June 2025
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bmwmike said:
I know of a local garage that use their customer cars for dogging and they disconnect them for that reason.
Ftfy

RSstuff

858 posts

37 months

Friday 13th June 2025
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I had friend that was a Ford tech, anything interesting had a flat out track test rather than a road test.

grumpynuts

1,020 posts

182 months

Saturday 21st June 2025
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Dealers are fed up of customers complaining of bad language when viewing the dashcam footage when their car is being serviced.Its a workshop full of blokes,there's going to be banter,rude jokes,terrible singing and bad language.
Its not worth the agg,so most techs are advised to pull the wire out,its easier.
What sort of saddo wants to watch the footage of their car being serviced? Get a life.

Bluevanman

9,228 posts

215 months

Saturday 21st June 2025
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The only place this has happened to me is a BMW main dealer,nowhere else bothers

limpsfield

6,551 posts

275 months

Saturday 21st June 2025
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I don't see the problem - if someone is enough of a DCW to have one of these fitted, surely it is the first thing they always check that is working as soon as they get in their car? They're worse than EV drivers.

Lincsls1

3,892 posts

162 months

Saturday 21st June 2025
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grumpynuts said:
Dealers are fed up of customers complaining of bad language when viewing the dashcam footage when their car is being serviced.Its a workshop full of blokes,there's going to be banter,rude jokes,terrible singing and bad language.
Its not worth the agg,so most techs are advised to pull the wire out,its easier.
What sort of saddo wants to watch the footage of their car being serviced? Get a life.
I agree.
I would also suggest that the technician simply has a right to work without recorded by the customer.
Shop CCTV might be different, but this wouldn't be randomly viewed by a customer.
If a customer is not happy with this, then they can go elsewhere.