RE: Good news! JLR begins restart of 'digital estate'
RE: Good news! JLR begins restart of 'digital estate'
Monday 29th September

Taxpayer backs JLR with £1.5bn loan guarantee

Chancellor calls firm a 'jewel in the crown of our economy' as UK government underwrites bank loan


Update: September 28th

Following confirmation that JLR would begin restarting some IT systems after its crippling cyber attack in August, the government agreed to support the beleaguered carmaker - and, by association, the smaller firms that supply it - with a loan guarantee for up to £1.5 billion. The announcement was made by the Business and Trade Secretary, Peter Kyle, after an official visit to JLR last week.

“This cyber-attack was not only an assault on an iconic British brand, but on our world-leading automotive sector and the men and women whose livelihoods depend on it,” he commented. “Following our decisive action, this loan guarantee will help support the supply chain and protect skilled jobs in the West Midlands, Merseyside and throughout the UK.” 

The money will come from a commercial bank, though it will be underwritten by the taxpayer via the Export Development Guarantee. Specifically, it was intended to ‘bolster JLR’s cash reserves so it can support its supply chain’ - a solution that was evidently considered preferable to the introduction of a furlough scheme, or the government itself buying parts in the interim. The loan will be repaid over five years. On Monday, the firm confirmed that 'some sections' of its manufacturing operations would resume in the coming days. 

“Jaguar Land Rover is an iconic British company which employs tens of thousands of people - a jewel in the crown of our economy,” added Rachel Reeves, Chancellor of the Exchequer. “Today we are protecting thousands of those jobs with up to £1.5 billion in additional private finance, helping them support their supply chain and protect a vital part of the British car industry.”


September 25th

At last, progress. Doubtless there has been much of that inside JLR’s ‘around the clock’ efforts to recover from the cyber attack it endured last month, but it has resisted talking about it, preferring instead to extend the date of its production stoppage without extended comment. Today, though, in the wake of a government visit earlier this week - and significant pressure from its supply chain - it has some good news. 

'As part of the controlled, phased restart of our operations, today we have informed colleagues, suppliers and retail partners that sections of our digital estate are now up and running,' it confirmed in an official statement. 'The foundational work of our recovery programme is firmly underway.'

The ‘sections’ it is talking about do not, for now it seems, include a return to work for anyone employed in its factories - which remain firmly closed until next week at least - but they do address several issues that were arguably even more pressing. For one thing, the firm claims to ‘have significantly increased IT processing capacity for invoicing’ which will be music to its beleaguered supplier's ears as it promises to clear the backlog of payments that have built up since its system was shut down. 

Additionally, its Global Parts Logistics Centre, which is responsible for parts distribution to its retail partners, is said to be returning to full operation - which, of course, removes the road block faced by any customers whose cars required servicing or repair in September. There is likely a backlog to address here, too - but again, it signifies a welcome righting of the wider ship. 

Finally, and no less important for JLR itself, it reports that ‘the financial system we use to process the wholesales of vehicles has been brought back online and we are able to sell and register vehicles for our clients faster, delivering important cash flow.’ And when the change of speed is presumably being measured versus the pen and paper method some had reportedly resorted to, that ought to make a noticeable difference. 

Best of all, the missive is confirmation that the painstaking work being conducted in-house - with assistance from third-party cybersecurity specialists, the UK Government’s NCSC and law enforcement - is getting somewhere. Which is particularly heartening when you consider that some sources have today suggested that JLR will end up bearing the full cost of its cyber attack thanks to a lack of appropriate insurance cover. Those factories can’t come back online soon enough. 


Author
Discussion

Twinair

Original Poster:

975 posts

162 months

Thursday 25th September
quotequote all
Let’s see. My Disco was serviced in August - I bet my warranty track arm replacement doesn’t go in till the MOT in January 2026 - at best.

Good for the people depending on JLR down the chain tho - hope they get paid soon… genuinely so…

nismo48

5,889 posts

227 months

Thursday 25th September
quotequote all
smile

S600BSB

7,010 posts

126 months

Thursday 25th September
quotequote all
Good news.

damoakaflash

38 posts

145 months

Friday 26th September
quotequote all
Great news! Come on JLR!

Geoffcapes

1,046 posts

184 months

Friday 26th September
quotequote all
This is good news. I have a friend who's company supply parts to JLR and he reckoned that they only have sufficient funds to cover their staff salaries and bills until mid October.

There will be other less financially stable companies literally going to the wall because of this.

macron

12,435 posts

186 months

Friday 26th September
quotequote all
Geoffcapes said:
This is good news. I have a friend who's company supply parts to JLR and he reckoned that they only have sufficient funds to cover their staff salaries and bills until mid October.

There will be other less financially stable companies literally going to the wall because of this.
Bit crazy to be that reliant on one customer...

Watcher of the skies

997 posts

57 months

Friday 26th September
quotequote all
Good news.
I had an email earlier from Britcar saying that they are starting to get deliveries of genuine service parts and spares.

flight147z

1,297 posts

149 months

Friday 26th September
quotequote all
macron said:
Bit crazy to be that reliant on one customer...
A lot of companies will be - how many volume car manufacturers are there in the UK? Not many, but those that do exist shift a lot of volume so it's obvious that that will lead to a supply chain that deliver a lot of stuff to a single customer or very small pool of customers

WestyCarl

3,783 posts

145 months

Friday 26th September
quotequote all
macron said:
Bit crazy to be that reliant on one customer...
JLR are the only Volume car maker in the UK with design and purchasing in the UK, therefore for small companies they are often the only target for Automotive volumes.

Nissan / Toyota; design in Japan, Purchasing in Barcelona, Brussels, BMW@ design and Purchasing in Germany

scouseVR6

127 posts

209 months

Friday 26th September
quotequote all
JLR catalogue still down, no chassis number look up and no parts ordering for dealers

Inbox

1,138 posts

6 months

Friday 26th September
quotequote all
This is good news, hope it goes smoothly.

Red9zero

9,949 posts

77 months

Friday 26th September
quotequote all

Black S2K

1,765 posts

269 months

Friday 26th September
quotequote all
Their biggest problem is that the new letterhead looks utter crap, not the cyber attack.

robsprocket

121 posts

198 months

Friday 26th September
quotequote all
Is anyone really buying this "cyberattack" BS. Jaguar stopped production in November 2024 in preparation of the relaunch in 2026 of an all electric range. Land Rovers first all electric model was also due in 2026. The decline of EV sales means JLR has wasted the little R&D budget it had on vehicle that won't meet their targets. Jaguar is dead, Land Rover on life support looking for a new owner.

OW01

1 posts

4 months

Saturday 27th September
quotequote all
They couldn’t wait to embrace all this digital supply chain stuff back in 2009 when I worked for JLR and their suppliers, anyone could see how vulnerable the systems were but you can’t stand in the way of progress can you?!! £1bn might teach em to be less naive moving forward…….hopefully.

MM

385 posts

284 months

Saturday 27th September
quotequote all
It's believed that this and the M&S hack originated from TCS, which is also owned by Tata. You would have to question how they could become so vulnerable, but if they are compelled to use a sister company, some due diligence likely gets overlooked in the process.

fruitoftheloon

92 posts

54 months

Saturday 27th September
quotequote all
macron said:
Bit crazy to be that reliant on one customer...
How many do you have?

Mikebentley

7,975 posts

160 months

Saturday 27th September
quotequote all
robsprocket said:
Is anyone really buying this "cyberattack" BS. Jaguar stopped production in November 2024 in preparation of the relaunch in 2026 of an all electric range. Land Rovers first all electric model was also due in 2026. The decline of EV sales means JLR has wasted the little R&D budget it had on vehicle that won't meet their targets. Jaguar is dead, Land Rover on life support looking for a new owner.
Get your tin foil hat on and get back behind the sofa. What is wrong with some people.

_DJ_

5,038 posts

274 months

Saturday 27th September
quotequote all
MM said:
It's believed that this and the M&S hack originated from TCS, which is also owned by Tata. You would have to question how they could become so vulnerable, but if they are compelled to use a sister company, some due diligence likely gets overlooked in the process.
Rubbish. How the breach occurred isn't public knowledge. It's unlikely to be the same root cause as M&S.

Just because they use Tata for their cyber security services doesn't mean they were at fault for this.

norscot

139 posts

194 months

Saturday 27th September
quotequote all
_DJ_ said:
Just because they use Tata for their cyber security services doesn't mean they were at fault for this.
Yes, evidently Tata cyber security services did a wonderful job at JLR.rolleyes