Sale of Goods Act - buying a used car from a small trader
Sale of Goods Act - buying a used car from a small trader
Author
Discussion

plg101

Original Poster:

4,106 posts

240 months

Thursday 2nd April 2009
quotequote all
OK, I have searched around for this I couldn't find a definitive answer.

I'm looking at buying a second hand car from a trader (not a main dealer or franchise) - a small business with formal premises and a number of cars for sale, credit card facilities, etc - not a massive operation, but not a one man and 2 cars operation.

I'm looking at a 10yr old, ~3k car. Make and model irrelevant. Whilst I'm not expecting it to be perfect, nor do I expect it to blow up or die on exiting the showroom...

What is the legal position on the warranty when a small business sells to a member of the public?
Sale of Goods act applies, no question, but can a trader limit the liability? 3 months? 6 months? fair wear and tear?

In reality, what am I entitled to? and is there a standard reference for what would be in/out of scope of a warranty by law?

Cheers
plg

300bhp/ton

41,030 posts

220 months

Thursday 2nd April 2009
quotequote all
There are guidelines and regs, but its not cut and dry.

If you don't want to risk it, don't buy it - simple! wink

But what else can you do, you have no protection if you buy private.

In most cases if you don't take the piss most traders will be fairly decent. If you buy a car and 2 days later the engine blows then yes I'd expect either money back, help to either replace the engine, such as they pay for the labour you pay for the parts. Or offer to replace the engine for you.

Courts are expensive and messy and there's no guarantee on the outcome.

£3k for a 10 year old car is not big money, one should expect to have to maintain a car over a 12 month period. So consumables like brakes and clutch are far less likely to be covered or enforced in a court of law. Major faults like engines and gearboxes are a slightly different matter, but its always about proving it was at fault when you bought it.

If you had a water hose burst but did nothing about and carried on drving then cooking the engine. It would not be the traders fault, you could have stopped before damage was caused.

plg101

Original Poster:

4,106 posts

240 months

Thursday 2nd April 2009
quotequote all
300bhp/ton said:
There are guidelines and regs, but its not cut and dry.

If you don't want to risk it, don't buy it - simple! wink

But what else can you do, you have no protection if you buy private.

In most cases if you don't take the piss most traders will be fairly decent. If you buy a car and 2 days later the engine blows then yes I'd expect either money back, help to either replace the engine, such as they pay for the labour you pay for the parts. Or offer to replace the engine for you.

Courts are expensive and messy and there's no guarantee on the outcome.

£3k for a 10 year old car is not big money, one should expect to have to maintain a car over a 12 month period. So consumables like brakes and clutch are far less likely to be covered or enforced in a court of law. Major faults like engines and gearboxes are a slightly different matter, but its always about proving it was at fault when you bought it.

If you had a water hose burst but did nothing about and carried on drving then cooking the engine. It would not be the traders fault, you could have stopped before damage was caused.
Sounds like a reasonable take on life. Thanks for the feedback.

300bhp/ton

41,030 posts

220 months

Thursday 2nd April 2009
quotequote all
plg101 said:
300bhp/ton said:
There are guidelines and regs, but its not cut and dry.

If you don't want to risk it, don't buy it - simple! wink

But what else can you do, you have no protection if you buy private.

In most cases if you don't take the piss most traders will be fairly decent. If you buy a car and 2 days later the engine blows then yes I'd expect either money back, help to either replace the engine, such as they pay for the labour you pay for the parts. Or offer to replace the engine for you.

Courts are expensive and messy and there's no guarantee on the outcome.

£3k for a 10 year old car is not big money, one should expect to have to maintain a car over a 12 month period. So consumables like brakes and clutch are far less likely to be covered or enforced in a court of law. Major faults like engines and gearboxes are a slightly different matter, but its always about proving it was at fault when you bought it.

If you had a water hose burst but did nothing about and carried on drving then cooking the engine. It would not be the traders fault, you could have stopped before damage was caused.
Sounds like a reasonable take on life. Thanks for the feedback.
We used to buy and sell cars. It's amazing what some people expect is there "legal right". We had one lady who bought a £250-300 banger, over a year later got a high rate phone call becuase she'd got a puncture and wanter her money back for the car because of it rolleyes

On other occasions we replaced whole engines at no cost to the customer and even leant them a car while the work was being done.

FL07AAV

4,713 posts

214 months

Thursday 2nd April 2009
quotequote all
If you pay for an AA or RAC inspection and they dont find anything wrong with the car but it turns out to be a lemon, are there any guarantee with them? I.E. can you sue the AA/RAC?

It may be an idea to go down this route as the results of the inspection will at least tell you what will need fixing or repairing in the first few months of the cars life.

VxDuncan

2,850 posts

264 months

Thursday 2nd April 2009
quotequote all
"Courts are expensive and messy and there's no guarantee on the outcome."
Too right...


Yes sale of goods applies. However, you don't want to have to use it, as it will take ages and be a lot of hastle.

If the vehicle develops a fault within the first six months it is assumed it was thier when purchased, and upto the seller to prove overwise. After that, it's upto the buyer to prove it was there at the point of purchase. The seller may also fight that it was an inherrent fault in the design of the vehicle.

Wether you win or not is usually down to the definition of "reasonable" ie what a normal person would define as a "reasonable" amount of time before something breaks or what can be reasonably expected from the car. Hence it's a grey area. When they offer a 6-month warranty they are basically covering thier own liabilities not yours, and hoping you'll just use that.

I had an issue last year with a used car - needed £7-10k of work (yeah I know, I bought a duffer...) it took a hell of a lot of hastle, 14mths, threats of counter claims, dodging things left right and centre, pretending to be on the board of trading standards (they loved that!) etc. He even said he "had someone watching me". And this from a prestige car dealer in a sleepy village. I did win in the end and get most of my moeny back, put have a lot more grey hair thanks to it.

plg101

Original Poster:

4,106 posts

240 months

Thursday 2nd April 2009
quotequote all
Thanks - a grey area as I suspected.

I shall take the risk on the 3k; it has a full dealer service history and all the right stamps. Worst comes to the worst I know I can get £1k for it in parts or as a project car...

I appreciate the prompt feedback from everyone.

GPSS

694 posts

241 months

Thursday 2nd April 2009
quotequote all
For any dealer to comply with the "sale of goods" act regarding car sales, the important part is "that the vehicle should be fit for purpose". In reality this means that if the dealer sells the car and a fault is found it is up to the dealer to prove that the car was fit for sale for the 1st 6 months, after that it is down to the buyer to prove fault.
Phone your local council ask if trading standards are aware of the guy. Make sure the car comes with a minimum of 6 months mot. Ask him to warranty the car at his cost. Not all dealers are bad people, many of the big boys started off small.

snotrag

15,700 posts

241 months

Thursday 2nd April 2009
quotequote all
300bhp/ton said:
high rate phone call
That deserves a rofl

Jasandjules

72,626 posts

259 months

Thursday 2nd April 2009
quotequote all
plg101 said:
What is the legal position on the warranty when a small business sells to a member of the public?
Sale of Goods act applies, no question, but can a trader limit the liability? 3 months? 6 months? fair wear and tear?

In reality, what am I entitled to? and is there a standard reference for what would be in/out of scope of a warranty by law?

Cheers
plg
Any fault will, within the first six months, be presumed to have existed at the time of sale. Bear in mind here the key word is fault. Wear and tear will not count. And presumed, it is not guaranteed that the court will deem it so, BUT the burden of proof falls to the vendor and that makes it a challenge for them to prove something didn't exist at the material time.

Make sure it is trade and there is some identification that this is a trade sale as well. I've seen smaller traders claim they are not traders when it comes to selling and cars are sold as seen........

cniv2001

3 posts

196 months

Tuesday 29th June 2010
quotequote all
I bought a car for £2000 (05 plate) from a dealer and less than 24 hours later the timing belt snapped and the dealer is asking me to pay £700 to fix it.

How can i get the dealer to pay for repairs or refund me? What options do i have?

james_tigerwoods

16,347 posts

227 months

Tuesday 29th June 2010
quotequote all
cniv2001 said:
I bought a car for £2000 (05 plate) from a dealer and less than 24 hours later the timing belt snapped and the dealer is asking me to pay £700 to fix it.

How can i get the dealer to pay for repairs or refund me? What options do i have?
What's the car, mileage, was it serviced, etc?

plg

Original Poster:

4,106 posts

240 months

Tuesday 29th June 2010
quotequote all
james_tigerwoods said:
cniv2001 said:
I bought a car for £2000 (05 plate) from a dealer and less than 24 hours later the timing belt snapped and the dealer is asking me to pay £700 to fix it.

How can i get the dealer to pay for repairs or refund me? What options do i have?
What's the car, mileage, was it serviced, etc?
Doesn't matter does it? Its a major failure from a dealer sale, problem is assumed to have existed at time of sale = dealer repair?

Fox-

13,575 posts

276 months

Tuesday 29th June 2010
quotequote all
plg said:
james_tigerwoods said:
cniv2001 said:
I bought a car for £2000 (05 plate) from a dealer and less than 24 hours later the timing belt snapped and the dealer is asking me to pay £700 to fix it.

How can i get the dealer to pay for repairs or refund me? What options do i have?
What's the car, mileage, was it serviced, etc?
Doesn't matter does it?
I think it does - the price seems very cheap, an 05 plate car for £2k? Does it have 300k on it? Is it a Daewoo?

Rollcage

11,345 posts

222 months

Tuesday 29th June 2010
quotequote all
Fox- said:
plg said:
james_tigerwoods said:
cniv2001 said:
I bought a car for £2000 (05 plate) from a dealer and less than 24 hours later the timing belt snapped and the dealer is asking me to pay £700 to fix it.

How can i get the dealer to pay for repairs or refund me? What options do i have?
What's the car, mileage, was it serviced, etc?
Doesn't matter does it?
I think it does - the price seems very cheap, an 05 plate car for £2k? Does it have 300k on it? Is it a Daewoo?
Does it matter?

Tell him to fix it, or money back.

Simple.

I'd be astonished if a judge was not on your side on this one. (depending on circumstances we may not be aware of, obviously)

stigmundfreud

22,454 posts

240 months

Tuesday 29th June 2010
quotequote all
Fox- said:
plg said:
james_tigerwoods said:
cniv2001 said:
I bought a car for £2000 (05 plate) from a dealer and less than 24 hours later the timing belt snapped and the dealer is asking me to pay £700 to fix it.

How can i get the dealer to pay for repairs or refund me? What options do i have?
What's the car, mileage, was it serviced, etc?
Doesn't matter does it?
I think it does - the price seems very cheap, an 05 plate car for £2k? Does it have 300k on it? Is it a Daewoo?
makes no difference at all. Dealer has to fix. End of issue

clarkey

1,430 posts

314 months

Wednesday 30th June 2010
quotequote all
Not necessarily - if the dealer sold it on the understanding that it was due a service, and that service included a timing belt change, I'd not be so hopeful. Don't know the facts, but there are circumstances that can make it unclear.

Deva Link

26,934 posts

275 months

Wednesday 30th June 2010
quotequote all
clarkey said:
Not necessarily - if the dealer sold it on the understanding that it was due a service, and that service included a timing belt change, I'd not be so hopeful. Don't know the facts, but there are circumstances that can make it unclear.
Nope. Have you ever seen the phrase 'Your statutory rights are not affected'? A seller cannot take these away.

Poster should contact local Trading Standards.

stigmundfreud

22,454 posts

240 months

Wednesday 30th June 2010
quotequote all
clarkey said:
Not necessarily - if the dealer sold it on the understanding that it was due a service, and that service included a timing belt change, I'd not be so hopeful. Don't know the facts, but there are circumstances that can make it unclear.
Why do people post such stuff when all they have to do is read the SOGA and understand their rights.

plg

Original Poster:

4,106 posts

240 months

Wednesday 30th June 2010
quotequote all
clarkey said:
Not necessarily - if the dealer sold it on the understanding that it was due a service, and that service included a timing belt change, I'd not be so hopeful. Don't know the facts, but there are circumstances that can make it unclear.
If it was due one in 5,000 miles, maybe...

...but next day?