The old MOT scam...
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Discussion

550Hep

Original Poster:

3,135 posts

233 months

Friday 11th February 2011
quotequote all
So no name and shame here however worthy of a mention...

Had a good friend call me up this week asking for a bit of advice (and actually a loan!) as his 2002 V70 had just failed its MOT at a franchised dealer. It had failed on brake discs, brake pipes (corroded), suspension bushes, emissions, gearbox oil leak and rear tyres. Anyway said franchised dealer had quoted over £1k to put it all right.

Now I know his car I know he keeps it well maintained etc and said let me take a look and see (not that I am a mechanic however!) so I took a look and frankly to me it looked ok, with the exception of the tyres. So I advised him to get a set of rears sorted (which he could afford) and take it to the council testing centre in the same city (which I use) and see what they have to say, as they are generally more thorough and have no vested interest in fixes as they just MOT.

Needless to say it flew through not a single advisory and even when he mentioned the specific items said franchised dealer had failed it on they said "no sir they are all fine"...

I know we all know it goes on but FFS it is just p155 boiling!

Variomatic

2,392 posts

177 months

Friday 11th February 2011
quotequote all
It's too late to go the "official" route of an appeal test with VOSA because there have been repairs done (the tyres) but they're still likely to be interested. Even if they don't act immediately in this case, it helps them (in theory) target their inspections if they know a centre is pulling this sort of thing. They take incorrect fails pretty seriously as bringing the system into disrepute wink

Ray Luxury-Yacht

8,918 posts

232 months

Friday 11th February 2011
quotequote all
Actually I think it is likely something may come of it - VOSA take MOT licensing pretty seriously.

Carrot

7,294 posts

218 months

Friday 11th February 2011
quotequote all
Ray Luxury-Yacht said:
Actually I think it is likely something may come of it - VOSA take MOT licensing pretty seriously.
They didn't seem to care when I notified them about KF 6 years ago...

Simbu

1,858 posts

190 months

Friday 11th February 2011
quotequote all
I'd be giving a copy of both MOTs and advisory certificates to VOSA, and letting them investigate.

Perhaps try to get some kind of letter from the council tster saying that the parts the dealer failed were fine, but not new or recently fitted (or (or think of another way of proving that). Otherwise the dealer might well try to say your friend had their fails fixed and then took it elsewhere for its MOT.

balls-out

3,764 posts

247 months

Friday 11th February 2011
quotequote all
If its a franchised dealer, write to head office telling them what the garage is doing to their reputation.

Variomatic

2,392 posts

177 months

Friday 11th February 2011
quotequote all
balls-out said:
If its a franchised dealer, write to head office telling them what the garage is doing to their reputation.
Especially seeing as (I believe) Volvo use cunifer brake pipes, and have done for a long time, which really shouldn't be corroding in 9 years. Which suggests their quality control is at fault and could even be a recall issue wink

nouze

853 posts

193 months

Friday 11th February 2011
quotequote all
550Hep said:
Anyway said franchised dealer had quoted over £1k to put it all right.
Not surprised at all, Volvo for laugh.

balls-out said:
If its a franchised dealer, write to head office telling them what the garage is doing to their reputation.
HO will tell you to stuff it, they are not responsible for what their network is doing.

Edited by nouze on Friday 11th February 12:52

550Hep

Original Poster:

3,135 posts

233 months

Friday 11th February 2011
quotequote all
The Crack Fox said:
*ahem* begins with H and ends in eritage ? In Leicester ? If it is them, they've recently done something similar to a mates Subaru too frown
You may think that - I couldn't possibly comment! wink

sim16v

2,177 posts

217 months

Friday 11th February 2011
quotequote all
Typical of a lot of franchised dealers and other national tyre and fitting quickly types of places.


One of my cousins gets her car MOTd every year and it always costs her £3-400.

Whenever I have taken it for her, its cost the price of the ticket.

Fastra

4,286 posts

225 months

Friday 11th February 2011
quotequote all
He's got to at least phone them and ask for an explanation.
He doesn't need to be nasty but just ask for a civil explanation as to how this could happen. Be interesting to hear what they say.

boredofmyoldname

22,655 posts

215 months

Friday 11th February 2011
quotequote all
I always use an MOT station that doesn't do repairs that way they have no interest in failing you on stuff that you could easily just say mmm ok then.

bmthnick1981

5,314 posts

232 months

Friday 11th February 2011
quotequote all
Just send copies of the new MOT cert and the failure notice from the Volvo dealer to VOSA, I am pretty sure they would investigate.

eybic

9,212 posts

190 months

Friday 11th February 2011
quotequote all
Not sure but couldn't they argue that due to MOT's being subjective, in their opinion those parts were neded however in another testers opinion they were fine?

Motorrad

6,811 posts

203 months

Friday 11th February 2011
quotequote all
Go and talk to the dealership in question's general manager with both certificates in hand and tell him you're sending the lot off to VOSA.


havoc

31,938 posts

251 months

Friday 11th February 2011
quotequote all
Motorrad said:
Go and talk to the dealership in question's general manager with both certificates in hand and tell him you're sending the lot off to VOSA.
This...with a caution:

It'll go one of two ways:-
- They'll bend over backwards to be nice to you
- They'll make sure your car REALLY fails next time you take it in for work...

Motorrad

6,811 posts

203 months

Friday 11th February 2011
quotequote all
I wasn't suggesting that any offer they make would be taken up, I'd just want to see the look on the fker's face when he realises what a shower of ste he employs and what a st-stink was going to possibly be released. biggrin

550Hep

Original Poster:

3,135 posts

233 months

Friday 11th February 2011
quotequote all
Motorrad said:
Go and talk to the dealership in question's general manager with both certificates in hand and tell him you're sending the lot off to VOSA.
He is going over to do this this at about 1500 so I will let folks know what they say!

Ought to be interesting...

550Hep

Original Poster:

3,135 posts

233 months

Friday 11th February 2011
quotequote all
Rob287 said:
O/T and I apologise. If a car fails it's MOT, but the previous one doesn't expire until a few weeks later. I'm assuming it is now an MOT failure and you are breaking the law if you drive away? Even if you don't believe the failure is correct?
Interesting point actually as I know you are allowed to drive a non MOT'd car to get an MOT but what is the position on driving it to get any failure points fixed?

As it happens he drove it home, then the following morning to the other test so it was <24hrs and only driven to and from a pre-booked MOT.

I guess by driving it home after failing at the first place he was technically in the wrong. Would be interested if any BiB are reading as to the way they play that kind of situation.

john_p

7,073 posts

266 months

Friday 11th February 2011
quotequote all
Rob287 said:
O/T and I apologise. If a car fails it's MOT, but the previous one doesn't expire until a few weeks later. I'm assuming it is now an MOT failure and you are breaking the law if you drive away? Even if you don't believe the failure is correct?
No, existing MOT still applies, and a car failing its MOT does not necessarily make it dangerous to use on the road (see threads SP&L ad infinitum)