Virtuosi Travel Abu Dhabi GP
Discussion
On leaving the Autosport International Show at the NEC last month we chanced on a stand Virtuosi Event management, offering what appeared to be a good deal to the Abu Dhabi GP in November.
This is something my friend and I had talked about attending before, so we booked it there and then, as we don't meet up that often these days and it seemed a good opportunity.
The show was closing, so we paid our deposit without perhaps carrying out proper due diligence.
We are now experiencing great difficulty in obtaining an itinerary of the trip i.e documented proof of the verbal promises made at the time of booking.
The only real correspondence being a request for further payment, not the terms we had agreed this subsequently being rescinded.
This is not to say the company are not respectable or good at what they do.
I was just wondering if any one else had used this company for any events and could offer any feed back of their experience.
This is something my friend and I had talked about attending before, so we booked it there and then, as we don't meet up that often these days and it seemed a good opportunity.
The show was closing, so we paid our deposit without perhaps carrying out proper due diligence.
We are now experiencing great difficulty in obtaining an itinerary of the trip i.e documented proof of the verbal promises made at the time of booking.
The only real correspondence being a request for further payment, not the terms we had agreed this subsequently being rescinded.
This is not to say the company are not respectable or good at what they do.
I was just wondering if any one else had used this company for any events and could offer any feed back of their experience.
I went Abu Dhabi in November with Virtuosi and had a fantastic time. Booked again this year. Never had any problems. Call Helen James if you have any questions she's really nice and always finds answers for you. You have to call the main number and ask for her, 01162603691. We book quite alot with them (Royal Ascot was another big one) usually to entertain but A.D. was a treat for myself and a business partner. They do Monaco GP too which we couldn't make this year but will probably tag along next year!
adamaprees said:
I went Abu Dhabi in November with Virtuosi and had a fantastic time. Booked again this year. Never had any problems. Call Helen James if you have any questions she's really nice and always finds answers for you. You have to call the main number and ask for her, 01162603691. We book quite alot with them (Royal Ascot was another big one) usually to entertain but A.D. was a treat for myself and a business partner. They do Monaco GP too which we couldn't make this year but will probably tag along next year!

Thank you Adam for making me aware of this post.
Hi, my name is Sam and I was the representative at Autosport International for Virtuosi Ltd. I remember taking your booking for Abu Dhabi GP 2011. I also remember talking in depth with you (oblackvette) and Alan at the time of booking. I remember explaining that as the event was over 6 months away that exact timings of flights etc could not be confirmed but the provisional enticement was handed to you on booking and emailed to you upon my arrival back to our offices. I am sorry that you feel unsatisfied with this.
If you would like to speak any further with regards to future events etc I would be more than happy working with you again. please feel free to call me anytime on my mobile 07791376488 or the landline 01162603691 - Sam Fisher
Id like to thank all our clients that have read this post and replied to it. I look forward to a long successful business relationship together.
Should anyone have any queries on our Hospitality packages around the world or any other major sporting events please feel free to contact me. I can assure you that you will recieve a professional and personal service every time!
Kind Regards
Sam Fisher
Head of National Sales
Virtuosi Ltd
Hi, my name is Sam and I was the representative at Autosport International for Virtuosi Ltd. I remember taking your booking for Abu Dhabi GP 2011. I also remember talking in depth with you (oblackvette) and Alan at the time of booking. I remember explaining that as the event was over 6 months away that exact timings of flights etc could not be confirmed but the provisional enticement was handed to you on booking and emailed to you upon my arrival back to our offices. I am sorry that you feel unsatisfied with this.
If you would like to speak any further with regards to future events etc I would be more than happy working with you again. please feel free to call me anytime on my mobile 07791376488 or the landline 01162603691 - Sam Fisher
Id like to thank all our clients that have read this post and replied to it. I look forward to a long successful business relationship together.
Should anyone have any queries on our Hospitality packages around the world or any other major sporting events please feel free to contact me. I can assure you that you will recieve a professional and personal service every time!
Kind Regards
Sam Fisher
Head of National Sales
Virtuosi Ltd
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