Dealer refusing to Show me V5 Under data protcetion Act?
Discussion
I can kind of see where he is coming from. Sometimes prospective purchasers contact the last owner to find out about the car and they get *very* pi**ed off at being contacted and give the dealer what for and threaten various data protection acts etc. It has happened to me.
Don't confuse the general public with people on this board who will probably wax lyrical about their previous pride and joy to a prospective buyer quite happily. Most never want to hear about their old car again (usually because they traded it knowing it needed something done!).
Of course, the last owner's name is on the new V5 anyway....but many don't realise that.
Don't confuse the general public with people on this board who will probably wax lyrical about their previous pride and joy to a prospective buyer quite happily. Most never want to hear about their old car again (usually because they traded it knowing it needed something done!).
Of course, the last owner's name is on the new V5 anyway....but many don't realise that.
I wanted to know the VIN of a BMW 1 series as the dealer couldn't confirm whether the car was a facelift or not and it was borderline - to be fair I could be someone dodgy wanting the info for cloning etc - and he refused for those reasons - in the end he lost business, but I could see his side of the argument, even though the VIN number is printed on the dashboard of many cars.....
The DPA protects data referring to PEOPLE, not cars.
They may want to "blank out" the owner of the car but simply giving away the VIN number does not contravene the DPA.
I can understand why they might not want to divulge that info for security reasons (cloning etc.), however this has nothing to do with the DPA.
The public may not understand the DPA (clearly!) but businesses are duty bound to know if far better than they do now. Many are using the DPA as an excuse for not fulfilling their obligations or to pass the buck.
They may want to "blank out" the owner of the car but simply giving away the VIN number does not contravene the DPA.
I can understand why they might not want to divulge that info for security reasons (cloning etc.), however this has nothing to do with the DPA.
The public may not understand the DPA (clearly!) but businesses are duty bound to know if far better than they do now. Many are using the DPA as an excuse for not fulfilling their obligations or to pass the buck.
confused_buyer said:
I can kind of see where he is coming from. Sometimes prospective purchasers contact the last owner to find out about the car and they get *very* pi**ed off at being contacted and give the dealer what for and threaten various data protection acts etc. It has happened to me.
In my experience people who want to speak to the previous owner do so in order to ask how much the dealer paid them for the car so that when negotiating with the dealer they can demand it for 50p more than the dealer paid for it as "that's a fair profit".Gassing Station | General Gassing | Top of Page | What's New | My Stuff