Brakes but no brakes!!!!!!!!!
Brakes but no brakes!!!!!!!!!
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Discussion

buzzer

Original Poster:

3,618 posts

263 months

Thursday 3rd March 2011
quotequote all
A friend of my wifes came around the other day to ask if I would drive her car as she said she felt the brakes were very poor.... Its an older VW Golf.

I jumped in the car and pressed the brake pedal, which was nice and firm and felt normal. I drove off down the road and applied the brakes hardish... It felt like the car had NO BRAKES!

I jacked it up to look at the pads and found that someone had fitted discs that were about 10 cm to small! What had happened was the pads had worn until they had met in the middle and were pushing against one another, rather than the Disc!

I cut the step off one pad each side with a hacksaw so she could drive home...

She just phoned me to say she took it back to the garage where she had the pads and discs fitted as part of a service 2 years ago... I took some photographs on her phone and she showed the manager there. She said he was gob smacked! He looked back in the records to see which mechanic had done the job and said they sacked him ages ago due to his work...

They are replacing the discs and pads, and giving her a free service!

Lanby

1,106 posts

237 months

Thursday 3rd March 2011
quotequote all
How the hell does someone fit the wrong pads?

jamesson

3,637 posts

244 months

Thursday 3rd March 2011
quotequote all
Lanby said:
How the hell does someone fit the wrong pads?
Or, indeed, the wrong discs?

Lanby

1,106 posts

237 months

Thursday 3rd March 2011
quotequote all
I've just re-read that, so he probably used the correct size pads but a smaller diameter disc?

That's even more unbeliveable!!

CampDavid

9,145 posts

221 months

Thursday 3rd March 2011
quotequote all
To be honest, why would you notice? If you're not hammering the brakes at all I imagine it probably drove just fine until the pads started hitting themselves.

Utter moron mechanic though. How can you put the wrong size disk on? Surely he must have noticed

buzzer

Original Poster:

3,618 posts

263 months

Thursday 3rd March 2011
quotequote all
anonymous said:
[redacted]
They are a large Independent garage. They have handled this well, no quibble, full apology, putting it right and a free full service and valet.

She said the brakes have been feeling funny for a while, but she is qute a steady driver and light on the brakes...

When I hit the brakes, the car hardly slowed! I guess it was braking on the rears only. it was a strange feeling as the pedal was hard and near the top... I guess it would have been!

LuS1fer

43,274 posts

268 months

Thursday 3rd March 2011
quotequote all
Golfs have numerous disc options over the years making it a minefield.

I almost made a mistake as my GTI, though a 96 registration, is a 97 model using bigger brakes so I had to go out with a ruler and measure them. I suppose if you slap new discs on and then bang the caliper back on quickly, you might not notice depending on exactly what the difference in size was.

Ozzie Osmond

21,189 posts

269 months

Thursday 3rd March 2011
quotequote all
That is a truly spectacular cock-up!

Presumably this car was passing MOT tests without any difficulty.... yikes

Fastra

4,287 posts

232 months

Thursday 3rd March 2011
quotequote all
That is truly shocking!!!

Fair play to them for a quick remedy though.


buzzer

Original Poster:

3,618 posts

263 months

Friday 4th March 2011
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A good example of how to put it right though... She collected her car at 6:00 tonight. Brakes replaced, a full service, full valet, and a bunch of flowers to say sorry...

And the cost... Nothing.

SplatSpeed

7,491 posts

274 months

Friday 4th March 2011
quotequote all
would have been fine if vented wink

buzzer

Original Poster:

3,618 posts

263 months

Friday 4th March 2011
quotequote all
SplatSpeed said:
would have been fine if vented wink
Yea, for a few more thousand mile!! biggrinlaugh

deveng

3,920 posts

203 months

Friday 4th March 2011
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Ozzie Osmond said:
That is a truly spectacular cock-up!

Presumably this car was passing MOT tests without any difficulty.... yikes
Why wouldnt it? The wheels aren't removed and depending on the calipers it could be very difficult to see.

And they would pass the efficient test.

You'd be amazed how bad brakes have to be to fail an MOT.

Ian974

3,166 posts

222 months

Friday 4th March 2011
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As daft as the mistake was in the first place, top marks for the garage being that helpful!

cptsideways

13,831 posts

275 months

Friday 4th March 2011
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It makes you wonder who is doing the work on your car, I'd never trust brakes to anyone other than myself.

Dangerous Dan

624 posts

194 months

Friday 4th March 2011
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Ian974 said:
As daft as the mistake was in the first place, top marks for the garage being that helpful!
Exactly!

Top salesmanship by the garage - turn around a negative thing and make it into a positive!