Is this a fair price, or a rip off?
Is this a fair price, or a rip off?
Author
Discussion

edo

Original Poster:

16,699 posts

294 months

Wednesday 30th March 2011
quotequote all
Some friends need rear pads changing on an XC90 (T6).

A certain organisation that can "fit" these "quickly" who I wouldn't touch with a barge pole are proposing to do it for £100.

This seems quite steep to me?

tyranical

927 posts

219 months

Wednesday 30th March 2011
quotequote all
I like your very sneaky way of naming them by using both words but not together wink.

and that place that claim to fit things quick will always be more expensive than somewhere else.

edo

Original Poster:

16,699 posts

294 months

Wednesday 30th March 2011
quotequote all
TBH, I'm less worried about them saving £20 going somewhere else than the likely potential for them either ballsing it up, or trying to do a load of other work that isnt required.

blueg33

46,409 posts

253 months

Wednesday 30th March 2011
quotequote all
Am I alone in only having good experiences of the fast fitting place in question?

soad

34,651 posts

205 months

Wednesday 30th March 2011
quotequote all
edo said:
This seems quite steep to me?
What do other competition quote?
As in, local independents or similar

GreigM

6,740 posts

278 months

Wednesday 30th March 2011
quotequote all
blueg33 said:
Am I alone in only having good experiences of the fast fitting place in question?
Not all good, but mostly. In fact my worst ever experience at a garage was in a £120 per hour "Official" Porsche dealer, so price/brand/prestige does not guarantee a better job.

Brakes are generally simple to do, and its easy to spot if it went wrong, so simple that even a "thick st fitter" should manage it....

Ozzie Osmond

21,189 posts

275 months

Wednesday 30th March 2011
quotequote all
edo said:
This seems quite steep to me?
I'd start by getting a price quote from the local Volvo dealer for their "while you wait" service.

gareth.e

2,071 posts

218 months

Wednesday 30th March 2011
quotequote all
blueg33 said:
Am I alone in only having good experiences of the fast fitting place in question?
My experience is very mixed even at the same garage sometimes.. its all about the people who serve you!

rallycross

13,749 posts

266 months

Wednesday 30th March 2011
quotequote all
Well the pads will be £30-£40 if you buy them yourself, so £60+ for someone else to supply them (not volvo) and its < 1 hour to do it, then maybe sensors if they break.


edo

Original Poster:

16,699 posts

294 months

Wednesday 30th March 2011
quotequote all
Waiting for a couple of quotes, but I think they have already booked in, so we shall see what happens.....

snorkel sucker

2,717 posts

232 months

Wednesday 30th March 2011
quotequote all
For me, brakes have always been brake parts online for the parts and then a local garage I know/trust to fit them. That way you know you are getting the parts you need, and you can trust that they have been installed correctly

Jimmyarm

1,962 posts

207 months

Wednesday 30th March 2011
quotequote all

http://shop.ebay.co.uk/?_from=R40&_trksid=p398...

Sounds about right to me looking at the prices on fleabay for pads. It's 0.9 hours according to Autodata for labour.

Dickfit also do that stupid lifetime guarantee on the pads don't they ?

I would expect your friend to need new discs (3 hours labour to fit), at least one shock and no doubt at least 2 tyres will be 'near the legal limit' tongue out


deveng

3,920 posts

209 months

Wednesday 30th March 2011
quotequote all
Jimmyarm said:
http://shop.ebay.co.uk/?_from=R40&_trksid=p398...

Sounds about right to me looking at the prices on fleabay for pads. It's 0.9 hours according to Autodata for labour.

Dickfit also do that stupid lifetime guarantee on the pads don't they ?

I would expect your friend to need new discs (3 hours labour to fit), at least one shock and no doubt at least 2 tyres will be 'near the legal limit' tongue out
See if you'd ever worked in a kwik fit, and I've worked in 10-15, you'd know that the consequences of overselling far outweigh the benefits, so no one bothers any more.

ESPECIALLY with brakes, brake work is so closely audited that there is probably no chance of getting away with any wrong doing, and the majority of customer expect you to over sell, so you have to be able to justify your decision to any customer, regardless of their technical knowledge, so again, its not worth trying.

Awaits ill-informed stories of "my mate said this" "my dad said that" "they told my missus this".

Tango13

10,071 posts

205 months

Wednesday 30th March 2011
quotequote all
Depending on how old the Volvo is it may be a back to dealer job anyway, on the later ones you can't wind the brake caliper pistons back in without the correct diagnostic software rolleyes

deveng

3,920 posts

209 months

Wednesday 30th March 2011
quotequote all
and £100 fitted for a set of brake pads is perfectly fine considering they will replace them everytime they wear out for as long as you own the car.

Had a woman with a B reg fiesta she'd owned from new who used to visit a centre i worked in. She'd had about 15 sets of brake pads free of charge. Probably paid £20 for her pads in the first place, if that.

deveng

3,920 posts

209 months

Wednesday 30th March 2011
quotequote all
Tango13 said:
Depending on how old the Volvo is it may be a back to dealer job anyway, on the later ones you can't wind the brake caliper pistons back in without the correct diagnostic software rolleyes
the world and his mate have that.....

Jimmyarm

1,962 posts

207 months

Wednesday 30th March 2011
quotequote all
deveng said:
See if you'd ever worked in a kwik fit, and I've worked in 10-15, you'd know that the consequences of overselling far outweigh the benefits, so no one bothers any more.

ESPECIALLY with brakes, brake work is so closely audited that there is probably no chance of getting away with any wrong doing, and the majority of customer expect you to over sell, so you have to be able to justify your decision to any customer, regardless of their technical knowledge, so again, its not worth trying.

Awaits ill-informed stories of "my mate said this" "my dad said that" "they told my missus this".
We have one down the road from where I work and quite frequently get people in who have been advised they need xyz doing on their car after having a tyre done. 7 times out of 10 they don't.

Perhaps its not the same for all of this chains branches but their reputation certainly proceeds them wink

Tango13

10,071 posts

205 months

Wednesday 30th March 2011
quotequote all
deveng said:
Tango13 said:
Depending on how old the Volvo is it may be a back to dealer job anyway, on the later ones you can't wind the brake caliper pistons back in without the correct diagnostic software rolleyes
the world and his mate have that.....
Not yet they don't, you can download the relevant software from Volvo for a fee but the licence expires after a few days and they won't let anyone buy it outright in the same way as most software.

There is a diagnostic specialist near me who lets all the local mechanics know when he'll be renting the package and they all take Volvos to him for a few days.

geeteeaye

2,369 posts

188 months

Wednesday 30th March 2011
quotequote all
Never had any problems per se with the fitters who are rapid, although admittedly tend to avoid them and their ilk, however the ones which have always been shoddy, lazy and bordering on rude are the similar guys who purport to being countrywide.

Motorrad

6,811 posts

216 months

Wednesday 30th March 2011
quotequote all
blueg33 said:
Am I alone in only having good experiences of the fast fitting place in question?
No but watch them like a hawk, question everything. I usually explain I'd do it myself but am several thousand miles away from my garage (which is true if I'm using kwikFUK). Then hang around, like a fart in a lift, watching while they do the work.

That way you don't end up with the YTS boy screwing with your car.