Where do I stand?
Author
Discussion

snakeswitht1ts

Original Poster:

239 posts

195 months

Friday 15th April 2011
quotequote all
Picked up my new car on Sunday. Later that day I noticed when I got up to 50-60mph there is a rattle behind the dashboard.
Didnt notice this before I purchased the car as the test drive route dosn't allow you to get up to 50+mph.
Can't figure out what it is but it's very annoying.

Phoned the garage to see if they can have a look. They said they will look but this sort of thing isn't covered and if it involves any major work ( like removing the dash ) they wont be doing it.

As the car must have been like this before I picked it up, surely they are responsible for fixing it? Or am I stuck with an annoying rattle every time I go over 50?


snakeswitht1ts

Original Poster:

239 posts

195 months

Friday 15th April 2011
quotequote all
I believe it's an approved used warranty but I'd need to double check. Its a Grande Punto.

Obviously if they fix it this is all irrelevant. But I'd like to know where I stand if they say they will do nothing about it.

Silverdaz

83 posts

206 months

Friday 15th April 2011
quotequote all
What type of warranty did you get with it? Was it a full comprehensive one or just a basic 3 months that they have to legally supply with any used car.

kmc1

14,170 posts

189 months

Friday 15th April 2011
quotequote all
I think with Fiat (if it's from a main dealer) that the first year is a manufacturer warrenty and the following two years are a dealer warrenty and the things you can claim on are reduced.

Was this way a few years ago when I had a Stilo (although I never used it as I never had any issues with the car).

If the car is over three years then it's a dealer jobby and they can vary and you will find your warrenty guide quite ambiguous(sp?) giving them wiggle room not to play ball.